Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
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Very easy and organized for every type of organization
What do you like best about the product?
The sending of emails and by bulk.
The calling of the different numbers in each city
The calling of the different numbers in each city
What do you dislike about the product?
That some international numbers are not available
What problems is the product solving and how is that benefiting you?
The certain cadences that help you follow up on each lead so nothing slips by.
It's a great platform but really needs more QA folks to help with bugs.
What do you like best about the product?
It's very easy to use. It's intuitive and easy to teach others how to use it.
The idea behind the platform is actually pretty genius.
The idea behind the platform is actually pretty genius.
What do you dislike about the product?
BUGS! So many bugs. I'd suggest more QA folks to help with this. Not a fan of support, I can go days without my tickets getting answered. Also should have phone support available.
What problems is the product solving and how is that benefiting you?
We need to send emails out to folks that have lagged on our application process. The open rates/deliverability and ease of use are unmatched.
Recommendations to others considering the product:
It's easy to use and does what it's was built to do. Does have some bugs that will make it frustrating at times to use.
5 of 5 stars for Outreach!
What do you like best about the product?
-Outreach automates our work flow making it really easy to follow up with customers
-Depending on what stage customers are in, we have customized sequences to qualify, re-schedule, re-engage, and follow up making it easy to keep the lines of communication always open .
-Depending on what stage customers are in, we have customized sequences to qualify, re-schedule, re-engage, and follow up making it easy to keep the lines of communication always open .
What do you dislike about the product?
Support takes a while to respond to requests
What problems is the product solving and how is that benefiting you?
-Prior we had too many leads and it was a very manual process to follow up with each one.
-We're sending more marketing content with templates which make it much easier.
-We're sending more marketing content with templates which make it much easier.
Recommendations to others considering the product:
Just get clear on what issues you're looking to solve ahead of time so Outreach can show you their capabilities. We compared Outreach to Hubspot who said they have similar features, but Outreach was MUCH more in line with what we were looking for.
Don't even look elsewhere. Seriously. Outreach is by far the best out there.
What do you like best about the product?
Outreach is super powerful and robust-- can handle the complexity you're looking for- but also be simple and easy to use.
It's designed for RESULTS and that's exactly what you get when you start using it.
It's designed for RESULTS and that's exactly what you get when you start using it.
What do you dislike about the product?
Admin settings could have more descriptions and be more clear. Sometimes it's hard to know what the settings do.
What problems is the product solving and how is that benefiting you?
outbound prospecting
marketing evangelism
inbound follow up
marketing evangelism
inbound follow up
Recommendations to others considering the product:
Get every SDR and AE on it-- hands down.
Great Enterprise Solution
What do you like best about the product?
There are very few issues compared to other solutions. Can have lots of things moving together at once. Great salesforce plugin.
What do you dislike about the product?
I'd like better reporting and data integration features. More customization around dynamic sequences- adjust the sender, who is cc'd, have different steps come from different mailboxes, etc. Improve outlook plugin.
What problems is the product solving and how is that benefiting you?
Outreach gives us the ability to stay on top of our prospects, customize, and follow up at scale.
Tool you can't live without
What do you like best about the product?
workflow, variables, reminders for followup
What do you dislike about the product?
search filters, need better reminder in gmail
What problems is the product solving and how is that benefiting you?
We are reaching more prospects with customized messaging. We are able to limit the amount of time it takes to follow up with targets
Recommendations to others considering the product:
Best tool on the market. Some quarks with workflows but nothing can match their capabilities
Our experience with Outreach has been nothing but positive
What do you like best about the product?
The collaboration of our customer success team, account manager, Outreach's internal team & our internal stakeholders have made this platform the success that it is at our organization.
What do you dislike about the product?
The seemingly long lead time for new feature requests to go through.
What problems is the product solving and how is that benefiting you?
We're solving overworked, overwhelmed SDRs and Account Managers who feel "too many" emails is bad. We've realized the benefits of having an entire sales org on Outreach and how consistent, accurate content warms up leads, which Outreach makes easy for us.
Outreach has helped streamline outbound sales.
What do you like best about the product?
Customization and UI stand out. But the capabilities are endless which allows you to get creative.
What do you dislike about the product?
Can be slow and have a tough time with mapping of linkedin profiles sometimes.
What problems is the product solving and how is that benefiting you?
Automating outbound sales -- saves a bunch of time and energy. Allows the team to work on more strategic things.
Outreach great for lead management, calling, and drip email sequences
What do you like best about the product?
Outreach is the best tool out there for sales teams that have SDRs/BDRs, Account Executives, and Account Managers. It's great for SDRs/BDRs because these reps can nurture and work on leads through customized and automated email drip sequences for booking meetings, sending out invitations to webinars, etc. Outreach is great for Account Executives to automate the email process for following up on leads, schedule meetings for inbound leads, drip email sequences for no-show meetings, proposal reviews, etc. Outreach is great for Account Managers because they can use the email drip sequencing to automate their account follow-ups during certain dates/times, schedule monthly re-occurring need analysis calls, etc.
Also, the best part about Outreach is the fact that a rep can directly call out of the platform using their own number, company number, or use a prospect's local area code.
Using outreach to work and nurture current and future accounts is simply the best way to automate your entire sales team's activities while still providing great content. You no longer have to keep adding "follow up" and "nurture" tasks in SF. Outreach does it all for you when you set the dates/times. PLUS, Outreach directly integrates with Salesforce - so no more duplicating logging of events/tasks/calls/emails.
Also, the best part about Outreach is the fact that a rep can directly call out of the platform using their own number, company number, or use a prospect's local area code.
Using outreach to work and nurture current and future accounts is simply the best way to automate your entire sales team's activities while still providing great content. You no longer have to keep adding "follow up" and "nurture" tasks in SF. Outreach does it all for you when you set the dates/times. PLUS, Outreach directly integrates with Salesforce - so no more duplicating logging of events/tasks/calls/emails.
What do you dislike about the product?
The Outreach chrome extension does create some friction between the salesforce and gmail integration.
What problems is the product solving and how is that benefiting you?
Outreach's automation was put in place to reduce the number of hours spent daily for logging manually logging events/calls/tasks, and reducing manual follow-up processes. The biggest benefits we have realized are that we no longer need to manual document every activity that a sales rep needs to get done and no longer need to send manual emails with the same content to all accounts.
BEST TOOL EVER IF YOU ARE IN SALES!!!
What do you like best about the product?
I love everything about this tool! The sequencing gives you the flexibility to determine what's best for your company to ensure no prospect slips through the cracks and gets the full follow-up they deserve.
What do you dislike about the product?
I wouldn't say it's a dislike, I just wish I could use it more in-depth for marketing drips. We are a start up without Martech so I wish there was an easier way to use Outreach for drip campaigns - but again, not a dislike since Outreach isn't a marketing first platform. Call quality could also be better with Outreach Voice
What problems is the product solving and how is that benefiting you?
We work all inbound leads seamlessly and manage our outbound process through the use of Outreach sequences. I feel confident every lead gets a true follow-up to ensure we maximize prospects that come our way to book as many meetings as possible.
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