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A tool to build a winning enablement plan on.
What do you like best about the product?
The consistant and simplicity of the platform allow for ease of creating traning materials. The company also provides SO many training resources you really don't have to spend a great deal of time creating them.
What do you dislike about the product?
There are so many features and functions that developing and enablement plan to get to all of them can be time consuming.
What problems is the product solving and how is that benefiting you?
Outreach has allowed our sales teams to streamline their outbound activity and the integration into the CRM has allowed us to create measurable KPIs around activity.
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User experience as a rep
What do you like best about the product?
UI is easy to learn. Keeping all tasks for the day in one tool is very helpful, for new reps.
What do you dislike about the product?
If it says my email has been opened seven times, but the person actually has never opened it.
What problems is the product solving and how is that benefiting you?
Allows me to keep track of all of my email, LinkedIn, and call tasks in a single platform.
Why isn't ever Sales and SDR teams using this?!?
What do you like best about the product?
Outreach protects your blind spots, keeps prospect and deams fore front of mind and from falling through the cracks. It keeps you on task and really helps you use you time most efficiently. Warrent Buffet said time is our most valuable asset and Outreach helps protect that.
What do you dislike about the product?
When you are not sure who your Outreach account team and have an issue. Solving problems with Outreach on your own can be extremely difficult.
What problems is the product solving and how is that benefiting you?
Increasing out reach and top of funnle to bottom funnle pipeline generation.
New User Experience
What do you like best about the product?
Similicity and initiveness of the platform.
What do you dislike about the product?
Integration requires more effort then I expected.
What problems is the product solving and how is that benefiting you?
Automating responces and increasing outreach.
Powerful Tool to Help Sales Easier
What do you like best about the product?
I love the automations that Outreach has. We can send out automatic emails, there is some powerful things you can do with triggers, when connected to a CRM you can allow them to work between each other.
What do you dislike about the product?
Some of their documention isn't the best. There are some fields or data points that would be great to see in onc place on how it is being calulated.
Additionally the support team from my experaince can use some work too. We've had some odd bugs, that we basically got no help with, and I had to go through 3 or 4 email exchanges to report a bug that happened on Outreaches end.
Additionally the support team from my experaince can use some work too. We've had some odd bugs, that we basically got no help with, and I had to go through 3 or 4 email exchanges to report a bug that happened on Outreaches end.
What problems is the product solving and how is that benefiting you?
Creating automatic emails and next steps for our sales rep, as well as making it a one stop shop. They only need to use Outreach to to place calls and emails. THe outreach everywhere extention is a huge help when it works well.
Great Team!
What do you like best about the product?
I really like all of the people I have worked with. Our support team has been great.
What do you dislike about the product?
It is hard to say, we had a terrible implementation and now are dealing with the consequences. But as said, the support team has been great in helping us fix it.
What problems is the product solving and how is that benefiting you?
It is helping us with top of funnel activity and content library.
Best in Class
What do you like best about the product?
It is a best in class tool and have yet to encounter a better more effecient sales tool. The fact that they invented sequencing changed the sales game and my career forever. Its very intuitive and easy to use and has made my life as a sales person easier
What do you dislike about the product?
Its an addon product to the CRM. This feels intentional because if they add a CRM they will lose marketshare. In its current iteration, every CRM user is a customer but the product would be better if it wasnt an add on and had CRM capabilities. Sales people want less tools
What problems is the product solving and how is that benefiting you?
Outreach creates effeciencies in how I connect with my customers.
Market Development Manager
What do you like best about the product?
Outreach allows my team to work efficiently and effectively!
What do you dislike about the product?
Customer support - my AE has not been the most helpful or responsive.
What problems is the product solving and how is that benefiting you?
Solves the problem of reps doing manual email sends, and lack of documentation
Sales Enablement Platform
What do you like best about the product?
Helps give sellers a dashboard to work off of if your CRM data is messy or unorganized.
What do you dislike about the product?
Not quite full platform capabilities so other softwares are still needed.
What problems is the product solving and how is that benefiting you?
Ensure reps contact the right person at the right time with the right messaging.
Cold Calling? Emailing? Prospecting? Use Outreach
What do you like best about the product?
Outreach consolidates a suite of tools aiming to make the best experience possible when it comes to prospecting. The way the tools communicate with each other is pretty seamless, making the work of and SDR wffortless for the most part. No longer worry about the daily annoyances and focus on personalizing your prospecting experience while chatting with customers.
What do you dislike about the product?
Would love to see integrations with other technologies in the lead gen space.
What problems is the product solving and how is that benefiting you?
Coachability has become way easier since we started using Outreach. Also understanding what our reps are talking about through their calls with timestamps makes call reviewing a breeze.
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