Outreach Sales Execution Platform
OutreachExternal reviews
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So good it should be illegal
What do you like best about the product?
It takes sales process from a manual, slow process to a super powerful automated process
What do you dislike about the product?
I can honestly say that I can't think of anything I dislike.
What problems is the product solving and how is that benefiting you?
Taking a manual process and making it automatic. Being able to work while I am away from my computer.
Outreach automates our workflow
What do you like best about the product?
That I am able to create drip campaigns and easy access templates for my team. Integrates with SF. And gives reps a structure prospecting flow.
What do you dislike about the product?
I wish they had a mobile app. And could get calls from my work number on outreach to my phone.
What problems is the product solving and how is that benefiting you?
Seeing benefits with workflow automation, nurturing prospects, and organization.
BDR Manager
What do you like best about the product?
The user interface and amount of features that allows you to streamline activity
What do you dislike about the product?
The reporting lacks insight on activity engagement - would like to see. a report of all emails sent filtered down by most opens so i can prioritize calling those prospects
What problems is the product solving and how is that benefiting you?
Very easily - allow my BDRs to segment titles and roles into different sequences
Recommendations to others considering the product:
I would highly recommend but would also make sure you have someone on your team who can train users accordingly since it has a lot of bells and whistles that can confuse people
Great Product
What do you like best about the product?
The tool helps us automate communication and sales processes. Good customer support as well.
What do you dislike about the product?
Can't really think of anything. The product certainly isn't cheap as far as the cost.
What problems is the product solving and how is that benefiting you?
Automating communication with prospects and current clients, which saves time.
Outreach Simplified Sales Engagement
What do you like best about the product?
The best part of Outreach is that no prospect or lead gets left behind. The reps can manage exactly who they have reached out to, at what point, whether there was a response, and where they are at in the sales funnel.
What do you dislike about the product?
As part of the operations team, the reporting could be more robust.
What problems is the product solving and how is that benefiting you?
Automation and strategy are built within the platform. There is no longer a need to keep a spreadsheet to keep track of who was contacted, at what point, and when to reach out to them again. The automation has helped follow up with prospects to ensure they received emails and other communications.
Excellent results improving response rates
What do you like best about the product?
Our marketing team has seen amazing results in the short time we've been using Outreach to help generate warm leads for our sales team. It has been a game changer for how we target prospects!
What do you dislike about the product?
Getting locked out of gmail for sending too many emails, we utilize the throttle setting but still keep running into issues with this.
What problems is the product solving and how is that benefiting you?
Generating leads
Must have sales enablement tool
What do you like best about the product?
Great way to reach many prospects in a very personalized way. New features are being rolled out periodically which make the experience much better for your prospects.
What do you dislike about the product?
Would be amazing to be able to filter responses by sentiment analysis for prospect recycling.
What problems is the product solving and how is that benefiting you?
Reach many prospects without too much manual intervention. Huge amount of uptick in meetings.
Watch Outreach.io grow from Day 1! Higher Click, Response, and Conversion Rates!
What do you like best about the product?
Aside from the easy UI/UX, their enablement with any questions/concerns makes it quick to resolve your immediate issue. The recent enhancements with reporting functionality allow the business to adjust to ensure we receive the highest click, response, and conversation rates. From a user perspective, the it enables the team to touch a mass amount of accounts without losing the personalization.
What do you dislike about the product?
Buying licenses - please fix this so that it's like a SHOPPING CART.
What problems is the product solving and how is that benefiting you?
We are increasing our connection with our outbound. We recognize which sequences are weak VS those that are strong.
Helpful Tool in the market - User Friendly!
What do you like best about the product?
It is a very user-friendly tool. Very intuitive. I consider the onboarding process very straightforward. Outreach allows you to set sequences easily.
What do you dislike about the product?
The time they take to get back to your with a solution to the challenges you are facing could improve. Sometimes we have waited a few days prior to receiving an official response from the Outreach team.
What problems is the product solving and how is that benefiting you?
Outbound Email Marketing. We started this initiative using this tool
great tool with great reporting
What do you like best about the product?
the tool is easy to use for email outreach
What do you dislike about the product?
calling flow is a bit disorganized. no live call studio.
What problems is the product solving and how is that benefiting you?
sales team is able to reach out to prospects en masse.
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