Outreach Sales Execution Platform
OutreachExternal reviews
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High speed and efficiency for all things prospecting
What do you like best about the product?
The ability to automate the entire prospecting process (through sequences) drastically reduces the time it takes to perform email or calling tasks
What do you dislike about the product?
The customization capabilities could be improved when it comes to iterating off of pre-existing templates. Also some minor UI gaps in navigating to the right settings especially for new users
What problems is the product solving and how is that benefiting you?
When it comes to prospecting, speed and efficiency are critical. Outreach allows us to maximize your sales efforts without sacrificing any quality
Oh Outreach....I Wish So Badly We Could Be Friends But You Make It So Hard
What do you like best about the product?
I appreciate the (somewhat) ease of setting up and managing the Salesforce plugin and the reporting capabilities within SFDC around Outreach data. I also appreciate their content library where you can locate best practices and great virtual chat support when needed.
What do you dislike about the product?
Trying to maintain Outreach as a newer resource after it was neglected for almost the whole time Visier has had it is a nightmare to be frank. I also hate how often our Outreach customer service and AE change and how hard it always seems to get genuine help from a real person as opposed to always using the virtual chat option which doesn't work for all the types of things I currently need LOTS of help on.
What problems is the product solving and how is that benefiting you?
Outreach is our sole enablement platform for our BDR team to prospect and lol...reach out
Outreach makes calling prospects easy and seamless.
What do you like best about the product?
I like the FULL visibility that Outreach provides. You know which prospects needs to be called / emailed / etc.
What do you dislike about the product?
One of the things I dislike about Outreach is that is not very user friendly when trying to mass upload new contacts.
What problems is the product solving and how is that benefiting you?
The biggest benefit I have experienced through Outreach is knowing where and what stage all my prospects are when trying to get in touch. You can create and share public reports for fellow coworkers to dive even deeper into prospecting.
Personalization at Scale always wins
What do you like best about the product?
Integrations to linkedin, drift and gmail
What do you dislike about the product?
Not a flexible UI with the overlay on the CRM or gmail
What problems is the product solving and how is that benefiting you?
Generating more pipeline as an AE
Recommendations to others considering the product:
Figure out whether you do all personalization upfront and then sort how you want sequences to be made
The Perfect Organized Salesperson!
What do you like best about the product?
Before using Outreach, my team was using Salesloft. It was terrible and a very manual process. I love that with Outreach, I can stay on track to manage my customers with automated emails and sequences efficiently. The notifications are a huge plus for me! I love the forecasting tool that allows me to see the success rate of my emails over time.
What do you dislike about the product?
The User Interface isn't exactly friendly. Sometimes, my co-workers and I will spend way too much time figuring out where to access certain features. As the expert on Outreach for my team, I don't feel like an expert.
What problems is the product solving and how is that benefiting you?
- Integrating with SFDC allows me to increase my efficiency in how I work, not to mention nixing manual labor.
- Ability to prospect workflows across multiple systems
- Tracking my own success as well as my team's to create friendly competition against myself and team.
- Ability to prospect workflows across multiple systems
- Tracking my own success as well as my team's to create friendly competition against myself and team.
Recommendations to others considering the product:
I recommend utilizing the notifications feature. Most of my team wasn't aware of the feature, so they used multiple software to track when their clients opened an email. I definitely recommend allowing notifications for an easier workflow.
"Managing my task is never been this easy"
What do you like best about the product?
I like the way this application making my work/job organize daily. It helps me keep track of my next step on my client and the companies I'm handling. the sequence is what makes outreach so powerful/ the fact that you can time, automate, and blast various email to specific personas at various b2b companies. most people don't respond after 1 email. By loading multiple folkas into a sequence.
It also acts as crm that keeps track of all communications. we can also use filters to find specific prospects who have been sequenced or if they've been opted out or if they're in a specific stage in a sequence.
It also acts as crm that keeps track of all communications. we can also use filters to find specific prospects who have been sequenced or if they've been opted out or if they're in a specific stage in a sequence.
What do you dislike about the product?
The platform is not straightforward; it needs a certain level of training for new users to hover and play around with it. there are some features that leave me wanting more. Instances where I'd like to add just a sequenced group but in order to do that, I need to have a reminder to catch the schedule email before it send out.
What problems is the product solving and how is that benefiting you?
It made me solve my issue of working in an unorganized way. Providing me my next steps to do either email or needs to contact clients and provide me tasks daily.
Recommendations to others considering the product:
I strongly recommend this to any sales company that wanted to be more precise and organized when it comes to dealing with clients' emails and calls. This will notify your AE's when is the best time to get in touch with your customers.
Takes a while to master, but worth it
What do you like best about the product?
The sequences and the ability to set them to automatic or manual
What do you dislike about the product?
You cannot integrate a sequence easily with an email you've already sent or received. Additionally, the font used makes the emails look automatic
What problems is the product solving and how is that benefiting you?
Organization of outreach and keeping SDRs accountable for finishing the entire outreach cadence planned
Recommendations to others considering the product:
Make sure your team is willing to adopt and implement this new platform that takes a while to understand fully
Easy to use yet a powerful tool.
What do you like best about the product?
Its integration with other sales & marketing platforms. Then, its Gmail integration is super helpful to execute daily communication tasks, which saves a ton of time.
What do you dislike about the product?
Sometimes, it doesn't work well when you install any third-party extensions on your browser & creates a hassle.
What problems is the product solving and how is that benefiting you?
It's helping me to efficiently and effectively engage prospects to drive more sales pipeline for my Sales team. And, it really makes my life hunky-dory without going systems to systems, in turn, providing a holistic tool for sales engagement & enhancing my productivity.
Outreach saves time
What do you like best about the product?
speed dial, sequences for prospecting quickly, setting calendar demos, tracking results, full tracking of customers and transactoins, conversations, follow up etc.
What do you dislike about the product?
Learning the shortcuts took me a bit. Still learning how to user things within the program quicker.
What problems is the product solving and how is that benefiting you?
dialing quicker, visibility of sequences read and interest level, targeting types of account for prospecting.
Easy Template and Sequence Management
What do you like best about the product?
I enjoy the easy Gmail integration for email templates. The chrome extension pops up and allows me to connect the accounts. I can also track each time the email recipient views the email. The data is nice to have. There is also the ability to put recipients in an email sequence which is good if they are non-responsive and automates the follow-up. It integrates with Gong and Totango as well, so I can track all calls and emails in the same place.
What do you dislike about the product?
Sometimes the extension signs out, so I have to remember to sign back into it. I'm still getting used to the outreach site. It's a little confusing to organize.
What problems is the product solving and how is that benefiting you?
Outreach helps automate email writing for repetitive emails and streamline communication. It saves time. For a team, it also helps to reduce sharing email templates because it's all in the same place.
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