Outreach Sales Execution Platform
OutreachExternal reviews
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Great for prospecting multiple people at once
What do you like best about the product?
I love that I can add a contact to a sequence and get reminded in real-time when to move forward with the next touch.
What do you dislike about the product?
I've been pretty happy with Outreach. Sometimes it's hard to take a contact out of sequence. I might learn new details about an account and need to change my approach. I have to stop their previous sequence and manually add the updated touches. It's not a big deal
What problems is the product solving and how is that benefiting you?
I can follow up on huge campaigns without omitting/forgetting outliers.
Outreach Review
What do you like best about the product?
The sales engagement and the level of insights are very useful.
What do you dislike about the product?
Nothing as of now, at least. I think I need to explore more.
What problems is the product solving and how is that benefiting you?
The problem that I am solving with Outreach is managing tasks in a much better format and way than using Excel and getting lost while doing so.
Powerful email automation and lead/deal management tool
What do you like best about the product?
I like how easy it is to develop and implement email sequences and templates.
What do you dislike about the product?
The UI can be a little cluttered for reps and is a little daunting until they get used to it.
What problems is the product solving and how is that benefiting you?
Rep workflow and lead management.
Outreach is key to an organized outbound sales strategy
What do you like best about the product?
The integration with Salesforce is extremely helpful. Love the ability to be able to organize my contact view dashboard as well.
Any organization looking to ensure an organized outbound strategy, and ensure consistent follow up needs Outreach.
Outreach Everywhere makes it easy to multi-task and ensure I can have everything I need to make a successful outbound call - and pull in contacts, accounts and opportunties easily from SFDC.
Any organization looking to ensure an organized outbound strategy, and ensure consistent follow up needs Outreach.
Outreach Everywhere makes it easy to multi-task and ensure I can have everything I need to make a successful outbound call - and pull in contacts, accounts and opportunties easily from SFDC.
What do you dislike about the product?
It'd be great to be able to see any call notes in the actual prospect or account notes rather than needing to click into specific calls to see them.
Occasionally I have issues with calls dropping / not recording, but it isn't frequent enough to be an issue.
Occasionally I have issues with calls dropping / not recording, but it isn't frequent enough to be an issue.
What problems is the product solving and how is that benefiting you?
A major problem for busy Account Executives is the in inefficiency of jumping off a demo into outbound calls/emails. Outreach solves that problem by prompting my upcoming tasks, sequences and providing engagement analytics to help focus on the most engaged, hot leads.
The analytics also help me strategize my pipeline generation blocks to be as efficient as possible.
The analytics also help me strategize my pipeline generation blocks to be as efficient as possible.
Awesome tool to help sales reps stay organized and not get caught in the weeds of a CRM.
What do you like best about the product?
Very easy for SDR/ADMM team to get going right away on tasks, calls, and emails. One tool for them to not have to waste a lot of time looking up who they should be calling or reaching out to that day.
What do you dislike about the product?
Not a great tool for existing prospects or prospects you want to re-engage. It's sad because the tool works incredibly well, it would just be nice if that part was smoother.
What problems is the product solving and how is that benefiting you?
Making inbound and outbound so simple for our SDR team. All they have to do is log in and start dialing.
Outreach Keeps Me Organized on a Day to Day Basis
What do you like best about the product?
creating call and email tasks, customizing templates and one-off sequences for HVT personas, and I love that it connects to my Salesforce and other cloud apps, including Google Mail
What do you dislike about the product?
nothing so far, I have been happy with Outreach at Okta and my previous company Samsara
What problems is the product solving and how is that benefiting you?
organization, collaboration on templates and sharing, creating and completing individual tasks, consolidation of action items
Can't imagine outbound without Outreach!
What do you like best about the product?
As a sales rep, I spend almost all my time in Outreach! It's incredible for automating my sales outreach - as the title suggests, I can't imagine how sales reps get their job done effectively without a tool like Outreach. There's so much functionality - from task management and sequencing, to templates and calendar scheduling, to powerful reporting and insights. Pretty much everything you need to get your outbound efforts off and running.
What do you dislike about the product?
The interface can be a bit clunky and confused to navigate at times. In particular, I'm not a fan of how small the window is to send emails when moving through tasks. I find myself wanting to use the Outreach extension in Gmail for additional formatting (not the worst thing though).
What problems is the product solving and how is that benefiting you?
Outreach makes my life as a sales rep so much easier. Automating all my outbound activity (emails, calls, LI), surfacing up account insights, tracking engagement and metrics, etc. Templates/snippets make it simple to do personalized prospecting at scale. Seamless integrations with Salesforce and Zoominfo make it a one-stop shop for both lead generation and pipeline velocity. Great for performance management across the team as well, to track activity on a daily/weekly basis.
Outreach is my life 9-5 days a week
What do you like best about the product?
I'm able to organize and manage multiple emails all in one place. Outreach has helped me complete processes that the matter of minutes that would have otherwise taken hours or days if I were to do it manually. If I did not have outreach I would not be able to operate and be at the level of success I'm at right now. I think the most crucial aspect to think about is the fact you are able to automate not one single email, but a whole sequence of emails until you achieve the main objective of getting responses to the emails your sending.
What do you dislike about the product?
Mainly my fault, there are some functions that come back as failed and each grouping of prospects has to be in specific formats.
What problems is the product solving and how is that benefiting you?
Solving problems of managing emails efficiently and streamlining the number of emails I can send in a day. The main benefits would be email automation and email management with prospects. By using Outreach I'm able to save a lot of time by having prewritten templates that have custom fields that automatically input information that I organize beforehand. With the different custom fields its able to make each email unique and requires the least amount of customization when sending generic emails.
Recommendations to others considering the product:
I'd recommend thinking about how much time you currently take when sending out emails and think about the number of emails you send out as well. If you're interested in being able to reach out to more prospects or applicants or customers then this is the tool for you.
Pretty solid sales platform with room to improve
What do you like best about the product?
Outreach has all the right features you need to create and use an effective business development program. The sequence, template, and snippet features seem basic but are done really well and make workflows a lot easier and save a lot of time. The engagement tracking features are a plus, as well as the ability to have certain events get triggered based on the engagement of a prospect. The calling feature is pretty robust as well, haven't encountered very many issues there. It also integrates seamlessly with a lot of the other tools we use like Salesforce and LinkedIn Sales Navigator. This is all from the perspective of someone in a BDR role, so I can't speak to the features for closing roles and customer success.
What do you dislike about the product?
There are some clunky UX issues, like you're not able to create a one-off email from the quick actions page. There are some filters for organizing prospects and accounts that I'd like to see added, and you don't have the same filters available for prospects and accounts as well. Additionally, I'd like to be able to see the actual engagement score of prospects, rather than having to scroll through their activity log and count up for myself how many opens or clicks they have.
What problems is the product solving and how is that benefiting you?
It makes our biz dev process much easier and saves a ton of time. I'm finding new tools to use even 10 months into using the platform and only getting more adept with using it. Main benefits are saving time and effort.
outreach review
What do you like best about the product?
i like that it's pretty easy to use for the most part, I like the tracking features
What do you dislike about the product?
i don'tlike that you can't see all your analytics in an easy to find place, I don't like how you can't log linkedin replies it's just "other", I don't like that you have to go back to the 360 view to find all the opens/clicks, it's not that easy to use...
What problems is the product solving and how is that benefiting you?
reaching out to prospects that have never heard of GoodData before, I'm using it for outbound activity
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