Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach Review
What do you like best about the product?
It is super user friendly! Easy to navigate and understand the info in front of me. The purple color also isn't difficult to look at.
What do you dislike about the product?
I want to be able to sort my prospects. I would like to be able to sort so I can call the right time zones at the right times. I have tried and failed to be able to sort my prospects.
What problems is the product solving and how is that benefiting you?
I am able to see everything we have done with the customer so it is helpful. I would like to be able to filter more. Submitting a ticket for help usually gets a pretty quick response.
Recommendations to others considering the product:
Using their chat feature is the best way to problem solve.
Outreach review
What do you like best about the product?
Among the favorite subjects of mine about outgoing links is they're created to boost conversion. The mine's favorite feature will be the reporting tool. It allows each director to monitor the conversion rate of email templates and really find out what works and what doesn't.
What do you dislike about the product?
The only drawback for me personally is Smart Vision is not as easy to use as some other programs.
What problems is the product solving and how is that benefiting you?
We automate our overseas sales process by providing instructions. This has greatly improved our ability to create and monitor regular purchases, ultimately leading to higher sales and opportunities.
Recommendations to others considering the product:
Cleaning up account information generated by importing duplicate information is tiring. Before importing, make sure that you check and delete your data.
Some integration issues and sequence issues but over all good platform
What do you like best about the product?
Being able to put SFDC contacts and Zoominfo contacts into Outreach and set up cadences
What do you dislike about the product?
if you are working with an Inside sales rep they can not send a message to someone that I have in a sequence
What problems is the product solving and how is that benefiting you?
prospecting. I can see who's opened the message and responded in one place
A Must to have
What do you like best about the product?
A must to have with any sales team. Makes the amount of out bounding you can do insanely high.
What do you dislike about the product?
Sometimes can have issues with emails sending.
What problems is the product solving and how is that benefiting you?
Increasing prospecting to be able to do both a BDR and SE job.
Outreach Paired with my CRM Makes for an Easy Work Day, Every Day.
What do you like best about the product?
I love that you can track when someone has opened an email and how they have engaged with it in real time. I love that you can text, and call, send pictures, documents, etc and it all syncs with my Salesforce CRM to keep track of things with clear and concise notes, and edits made in real time! I love that it tracks everything we use on our team dashboard as well in Salesforce, so I can track my performance in real time from Outreach sync.
What do you dislike about the product?
Sometimes the tasks and sequences don't match up. I have a hard time with the task notifications as well. I feel as though there is a better way to notify if tasks are due at a certain time. I have been using my google calendar for everything instead of tasks because it's way too easy to miss tasks in Outreach. I also have had a lot of issues with it being buggy, and having to clear my cache and cookies very often in order to get the software to work properly.
What problems is the product solving and how is that benefiting you?
Outreach literally helps me with everything I do on the daily, by keeping records and syncing with Salesforce all the communication and interaction and data that I get from my prospective customers, current customers, etc. Not having to manually update Salesforce all the time, like I did in previous positions has been a dream. I love that it all syncs.
Really easy to use but not better than hubspot
What do you like best about the product?
Its ease of adding up contacts in emails and creating up the sequences
What do you dislike about the product?
Sometimes the other integrations does not allow other integrations which are already installed to be used in emails
What problems is the product solving and how is that benefiting you?
We have integrated with our tool improving our customer reach
Recommendations to others considering the product:
It's not better than hubspot but with small budget you can use this solution
Sales outreach made easy and efficient
What do you like best about the product?
Outreach is pretty complete - it can easily be sued as a "CRM" for SDRs/BDRs as it's not necessary at all to exit the platform to do admin, something that usually takes a lot of time.
If you do account-based outreach, this is probably better than other competitors since it's easier to navigate the accounts, assign tasks directly to those and execute the strategy from there, while other platforms just don't have functionalities to support that.
If you do account-based outreach, this is probably better than other competitors since it's easier to navigate the accounts, assign tasks directly to those and execute the strategy from there, while other platforms just don't have functionalities to support that.
What do you dislike about the product?
Analytics could be improved, there's not a lot of insight into different conversion rates. The google extension could be improved as well as it glitches a lot.
What problems is the product solving and how is that benefiting you?
going from one task to another within seconds, not wasting time on research thanks to integration with LinekdIn and other SoMe and Crunchbase.
Outreach Review
What do you like best about the product?
Ease of use, Geared towards collaboration. Integration with CRM, Sales Intelligence and Google GSuite. Analytics are good. Granularity of dynamic variables allows for good automation/personalization ratio. Reminders and tasks are easy to set. Call functionality works well
What do you dislike about the product?
Some features aren't easy to find, you can sometimes struggle to make changes if you are new to the tool. It's quite expensive though. Sometimes email opens don't reflect in the insights and I only find out an email has actually been opened when talking to the prospect over the phone.
What problems is the product solving and how is that benefiting you?
Automating prospection email and structuring your daily activities
Recommendations to others considering the product:
Make sure you have a member of the Sales or Sales Enablement team trained and certified to onboard and coach the rest of the team
Excellent support team, great for sending multiple messages
What do you like best about the product?
As a sales representative, I like using Outreach for search strategies. I truly like the amount of information of the device - from sequences to fragments and templates - and Prospect guarantees you've all of the performance you have to work with the customers of yours. Installing a multi level campaign is simple and Prospect helps to keep track of all of the information for yourself (e.g. opening velocity, clickability, reflection rate). Very best of all the, it integrates seamlessly with BSEK.
What do you dislike about the product?
I like it to be much better synchronized with the Salesforce CRM system, that causes issues when updating contact details. Sometimes outside calls seem to be terrible and are usually hard to get. I would like you to have the ability to manage your everyday account activities and concentrate on every single after which start working on the subsequent so your emails don't change each time you call.
What problems is the product solving and how is that benefiting you?
The greatest issue to be fixed is the capability to observe all correspondence & guarantee history that is full down the road. Additionally, to have the ability to generate instant mail ideal for interfering with the sequences of ours.
Recommendations to others considering the product:
It's a great tool for sending several emails, tracking various points of view and the activities of theirs and also producing templates, sequences etc. for each product sales situation.
Makes sales efficient and an effective way of reaching out to prospects and customers
What do you like best about the product?
Outreach is an easy way to take your CRM and actually make use out of it. You can do things that would take hours in seconds. If you are doing any account-based marketing or targeting industries and certain job titles, you can automate a lot and make it seem personalized. it helps to log calls and maintain tasks like calls and reminders. It helps keep myself accountable and organize my days and activites.
What do you dislike about the product?
I do think building sequences takes a more technical eye, and as a sales rep, I am not creating my own sequences as often as I would like to be. I am tech-saavy but there is a learning curve with Outreach. It is also only as effective if you actually have good contact data to enter into Outreach.
What problems is the product solving and how is that benefiting you?
I am able to be a so much more effective with my time, I am able to be more strategic and keep track of things that would have been impossible to keep track of before. I use Outreach Tags a lot to manage my days and task creation. I also have some tried and true sequences that allow me to get a targeted message out to a lot of prospects at once. This process would have been entirely manual without a tool like Outreach using Outlook/Gmail and sending one-off emails is definitely a way of the past. Not having to manually enter any activity into CRM because it is all automatically logged thru Outreach takes so much manual work out of a sales rep's day.
If your sales reps are still using their own cell phone to make dials and manually tracking activity (or NOT tracking activity at all) and then firing off one-off emails here and there, how are you keeping your sales team accountable, especially while so many are working from home? If a company is not using a tool like Outreach, YOU ARE SEVERELY BEHIND THE CURVE and paying your sales people to do glorified data entry. How do you know which opportunities have momentum?
If your sales reps are still using their own cell phone to make dials and manually tracking activity (or NOT tracking activity at all) and then firing off one-off emails here and there, how are you keeping your sales team accountable, especially while so many are working from home? If a company is not using a tool like Outreach, YOU ARE SEVERELY BEHIND THE CURVE and paying your sales people to do glorified data entry. How do you know which opportunities have momentum?
Recommendations to others considering the product:
This is a must-have for any account managers or account executives that are emailing or calling to manage their book of business.
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