Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
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Best Sales platform I've ever used!
What do you like best about the product?
The consultative QBR's, best practices and ongoing omni-channel support.
What do you dislike about the product?
There's so much functionality, it can be overwhelming at times.
What problems is the product solving and how is that benefiting you?
Making our sales people efficient and consistent with communications. We've seen 700% increases in activity, opportunity creation and tracking, and follow up results (actually closing deals).
Recommendations to others considering the product:
Keep it simple with your set up! too much content = overwhelmed sales people.
Sales campaigns made super easy
What do you like best about the product?
It’s a very simple and easy tool to load in prospects and put them into a sales campaign so you can keep them engaged with content
What do you dislike about the product?
Wish they had more filters for sorting through sequences to see breakdowns of specific campaigns
What problems is the product solving and how is that benefiting you?
Solving the issue of continuous sales outreach and managing those in order to gain interest in prospects
Recommendations to others considering the product:
Really a great tool for all sales people
I had the worst experience signing up for a Demo with Outreach!
What do you like best about the product?
I didn't manage to test Outreach as I was so put off by the sales representative that I didn't want to engage with the company further.
What do you dislike about the product?
I had the worst experience signing up for a Demo with Outreach. I am responsible for the outreach strategy at my company and I was looking for tools that could help me support our outreach activity. I saw an ad about Outreach and I thought that it could be useful so I signed up for a demo. Then, the sales representative bombarded me with emails and stalking me across all channels and in the end, she suggested who should be on the demo if we arranged one from our company which she figured out by stalking our company! I found their approach really aggressive and disrespectful hence I didn't want to pursue further.
What problems is the product solving and how is that benefiting you?
None
Recommendations to others considering the product:
Be prepared for an aggressive and disrespectful approach by their sales representatives!
Unlimited management of prospects and messaging.
What do you like best about the product?
It has a good quality when following prospects with the desired profile. The messaging service guarantees efficient communication with multiple clients. It is very fast, it integrates with many programs and devices, respecting the software deployment guidelines.
What do you dislike about the product?
Remarkably, support must be improved, it is very slow to respond to any type of problem, from the simplest to the most urgent.
What problems is the product solving and how is that benefiting you?
Outreach gives us the benefit of sales projection and lead capture in difficult or expanding markets. It has given us the ability to achieve a good business plan based on new clients on previously analyzed dates.
Recommendations to others considering the product:
Principally you will love it because you will know which prospect is the most suitable for yourself and your organization. You'll have a comfortable function to track and project sales and marketing management with a lot of functionality.
Efficient growth with every engagement.
What do you like best about the product?
The best feature of this software is that it saves us Time. Outreach makes it easy for my sales reps to take action on leads. There are ways to automate many advances they would have to do manually, consequently giving them greater chance to center in different areas. Loads of sales understanding available. I like that this software makes it easy to reach out to possibilities of any industry in an ideal manner. You can place possibilities in email groupings, set future tasks for possibilities that you want to reach out to later, send one off emails/mass make emails with customization out of their names or accounts. I like the fact that Outreach has a wide array of functionality from email tracking, to email sequencing, detailing, and calendar integration. Great for development, great for monitoring tasks, great for strategically contacting individuals without having to manually compose thousands of emails. The interface is fresh, clean, and exceptionally inviting. Making calls in this platform is a breeze, and a truly enjoyable encounter. Extremely easy to send emails and log calls.
What do you dislike about the product?
Occasionally it tends to be confounding. Training recently recruited employees to utilize the platform can be troublesome because of how intricate and broad the feature set is. The search functionality can be frustrating. To discover a lead you have to enter a lead's information exactly. The announcing could be more powerful, and automated. It is not the cheapest software out there, so email automation should be critical for your business. In the event that.
What problems is the product solving and how is that benefiting you?
Overall, outreach is great it helps a lot in efficient email marketing and makes every engagement count.
I appreciate Outreach because of its efficient services
What do you like best about the product?
Outreach has saved my time by providing the most advanced features, through its association with calendar I always have the idea about the upcoming events and it becomes easy for me to better communicate with my team members for detailed discussions. It is so diverse in nature that I can carry out communication with multi channels for my product distribution, in this way I prioritize my next steps and that leads me towards success. Outreach is very easy to customize and it never bounds for native platform or side-by-side other tools.
What do you dislike about the product?
From the time it is being used in our organization, I have not encountered any kind of difficulty it is very smooth and user friendly platform for working effectively. I would like to encourage its team for bringing advancement in my work.
What problems is the product solving and how is that benefiting you?
With its integrations I easily get the analytical review of the data from ERP and CRM. Also I am capable of handling the conversations, videos and various other applications at on platform. In addition it facilitates me by automating the sales strategies and also it automates administrative tasks thus save my time.
Recommendations to others considering the product:
According to my experience it is the most efficient sales engagement tool which is providing us amazing and reliable services. It will help you to better engage your audience. Thus I will recommend it as a universal tool.
Amazing Sales Engagement Platform to stay on task for AEs and SDRs
What do you like best about the product?
I like that I can create simple follow ups that keep me on task with my prospects. a big time saver is creating templates and creating reminders after I send out info. Also the meeting scheduler is a game changer. You can look at others calendars internally to make sure that they are available as well.
What do you dislike about the product?
Sometimes I find bugs around the meeting scheduler. Sometimes it doesn't work or I have to restart it. Also, sometimes the search functionality isn't the greatest when searching for others templates and snippets. Other than that, I like everything I'm seeing.
What problems is the product solving and how is that benefiting you?
Not letting things slip through the cracks with prospects. I always stay on task because I create reminders for myself to follow up. Also, creating content that is scalable but not too automated has been awesome with outreach. A lot of customization that you can do with the platform and the messaging.
Recommendations to others considering the product:
Just know it costs more than the other solutions, but you will get your money's worth. They have the best technology. Outreach is ahead of the competition. Just make sure that it fits what you need as you can probably find cheaper solutions if you need less functionality.
A tool to facilitate our work in marketing
What do you like best about the product?
Outreach doubles your team's operational effectiveness. It's a great choice for mid size businesses and those that have to better understand what's going on in the business of theirs. I love the automation produced by Outreach as well as the sleek integration with our present platform.
What do you dislike about the product?
We wish that Outreach will continue building on its constant integration as well as cooperation with the business.
What problems is the product solving and how is that benefiting you?
He raised the problem of the lack of scope and visibility of our search procedure. Public relations job helped us to boost the visibility of the process of ours and made it possible for us to send out a lot more phone and e-mails calls.
Recommendations to others considering the product:
Clearing account info created by importing duplicates is actually a painful process. Be sure you handle the data of yours and delete duplicate info before importing it.
The best customer engagement software
What do you like best about the product?
I am so much satisfied to implement this software in my department as it has effective our sales in very productively. This tool is my everyday necessity for having the details analysis about the customer’s journey so that we can provide what exactly they need. Outreach has enabled me to turn my lead in to revenue and positively it has affected our marketing plans. It has taught me that every client relation is important and showed me new ways for optimize customer engagement throughout their life-cycle.
What do you dislike about the product?
It is a very technical tool so it becomes difficult to manage numerous users and for the distributions of the tasks I have found it complex. Moreover its pricing policy needs negotiation and the demo they provide should include more features do that one can have better understanding of the product.
What problems is the product solving and how is that benefiting you?
Outreach is very reliable, as I am not at all worried about any security issue regarding the data handling and I feel more collaborated with my team while working through this platform. Also it has paved a way for me to be in touch with my customers in time, and this happened through detailed reporting about targeting the audience.
Recommendations to others considering the product:
This tool is very effective for managing the sales related data and you can create more new marketing plan based on data study. It will help you take more important decisions regarding the finance and investments.
A beneficial reach in both communications and business sales.
What do you like best about the product?
Outreach is a platform that allows transparency in most of its functionalities to guarantee a stable and successful functionality, being a very prudent and excellently designed use option, to reduce the failures that occur due to the fact that it allows standard and in real time of each execution of projects that are carried out through this system, mentioning that its information organization is surprising with advanced qualities in its complete data indexing, to avoid misunderstandings when managing a particular content search.
What do you dislike about the product?
It would be of great proportion useful to reduce data reloads, since their storage capacities have a long limit, which when it reaches its maximum, the system in situations can slow down, in broad issues, to points that require updating or get off its platform to briefly culminate these failures, which is a major problem, which must be addressed and modernization in these nefarious aspects that delay performance.
What problems is the product solving and how is that benefiting you?
It is a tool that has been of great use to us at work, since it has created transparency in the entire business business that we acquire, including for the procedures that have innovatively simplified the entire sales process that are executed daily is surprising, highlighting that These functions are automatic, and allow us to maintain comfort in the work area, without excluding that the scope is used a lot in these economic beneficiary operations, as a way of communicating with our clients and offering support for their concerns.
Recommendations to others considering the product:
This software is ideal to build a sales team and create a process for a growing group already prepared, which allows the advancement of the facilities of the companies that implement this software, obviously the results are successful and are beginning to be visualized With the passing of time, without excluding that it works excellently when the infrastructure of these organizations are already promoted and have certain advances in their electronic businesses, and in the same way complements the needs presented by these business establishments.
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