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Reviews from AWS customer

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3,507 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sean H.

Optimise your sales time and attract new customers

  • November 09, 2020
  • Review provided by G2

What do you like best about the product?
What I like about Outreach is means triggers which immediately take a step to save perspective if you do much more. For instance, when a prospective customer has completed the sequence, we are going to place it in a brand new sequence within a couple of days therefore individuals aren't dismissed in case they do not respond.
What do you dislike about the product?
I wish I'd to include connections on the product. Everything immediately synchronizes with BDE applying e mail addresses, I'd really like Outreach to be.
What problems is the product solving and how is that benefiting you?
This particular platform fortifies cooperation between representatives and also allows us to concentrate on crucial factors of creating the business of ours.
Recommendations to others considering the product:
It is truly effective and handles email tracking, templates, and sequences well. Be sure you practice the salespeople of yours to help make almost all of it. I've colleagues that don't utilize it frequently since they don't understand what's out there.


    Helen M.

An important tool for marketing

  • November 05, 2020
  • Review provided by G2

What do you like best about the product?
I love the simplicity of integration with SalesForce, and the fact that I can easily and quickly program and perform tasks related to email and phone calls. I am also a great supporter of Linkedin integration because once I have registered with SalesForce, I can easily send login requests and maybe even communications and help save them to my contact list, whether the integration is not perfect or not.
What do you dislike about the product?
I often have difficulties with the close aspect of synchronization in SF. I try to synchronize the site and the contacts/transmission will load, but absolutely nothing would happen.
What problems is the product solving and how is that benefiting you?
We work hard to optimize the content for potential buyers and outgoing links help us in this situation. We intend to continue to focus on this particular part of our work and make it better.
Recommendations to others considering the product:
When working with the understanding function, make sure that you mark almost all potential customers. This can help you monitor your files, and also allows you to plan your file in an alternative order after it's finished.


    Vernon J.

Outreach has been a came changer for ourbusiness

  • November 05, 2020
  • Review provided by G2

What do you like best about the product?
Outreach is an incredible tool. Right from the start, it can help transform the way you manage leads
What do you dislike about the product?
Because there is so much it can do, it can be pretty intimidating to get onboarded.
What problems is the product solving and how is that benefiting you?
Overall lead management. It's helping to solve the issue of leads falling through the cracks.

it's also helping us solve the issue of nurture campaigns. Being able to build and create sequences for users so quickly is incredible.
Recommendations to others considering the product:
If you plan to buy, be sure to get the onboarding support.


    Marketing and Advertising

Amazing Tool for Sales!

  • November 02, 2020
  • Review provided by G2

What do you like best about the product?
I love to ease of use! Customer Service is amazing as well! Anytime I have a question it's answered that day!

From a sales perspective with many accounts I want to make sure I stay engaged with them all. It helps me stay on task and complete the tasks in a timely manner. I have set more meetings using Outreach since I was doing previously. Unprecedented reporting as well you get insight to the average best connection times as well as response rates, etc.
What do you dislike about the product?
Just like getting used to any other tool it is a bit hard to adjust to. I wish there was more detailed reporting on meetings set through the sequence but at this point it is all manual.
What problems is the product solving and how is that benefiting you?
Staying on top of tasks with prospects and having a smooth engaged sequence of emails, linkedin messaging, calls, etc. I have set more meetings through this tool than I was doing previously
Recommendations to others considering the product:
if you're looking for a great sales tool to stay on task with engaging with multiple accounts and prospects it's an amazing tool and easy to learn


    Tanner W.

Outreach allows sales teams to scale their efforts in ways other just don't!

  • October 23, 2020
  • Review provided by G2

What do you like best about the product?
Outreach is extremely flexible in its ability to provide personalized outreach at scale. I have used another platform Salesloft that was very rigid and difficult to adapt on the fly. Outreach allows for tons of added perks - integrating with Gmail, flexible tagging system, analytics for multiple breakdowns of team performance, experiments / AB testing. Outreach is easy enough a cave man could do it but also sophisticated enough that a sales scientist can postulate & theorize his way to success.
What do you dislike about the product?
There has been some blips in service for the Outreach Everywhere integration that follows you around in Gmail, Salesforce, etc. Every hither and thither I will have to log out and back in, or remove the Chrome extension altogether and reinstall.
What problems is the product solving and how is that benefiting you?
Outreach is solving the ability to cast a wide net with personalized bait in a modern day sales world. If you play it right, you can touch a massive prospect base with fairly customized messaging.


    Computer Software

Great idea, awesome execution but slow evolution or bug fixes

  • October 21, 2020
  • Review provided by G2

What do you like best about the product?
Ability to send emails without any hassle from your google mailbox
What do you dislike about the product?
Text formatting in templates/snippets never match the default formatting of gmail making the email look horrible all of the time to the recipient.
What problems is the product solving and how is that benefiting you?
Sending pre-made emails is a breeze.


    Jordan L.

Best Sales platform I've ever used!

  • October 06, 2020
  • Review provided by G2

What do you like best about the product?
The consultative QBR's, best practices and ongoing omni-channel support.
What do you dislike about the product?
There's so much functionality, it can be overwhelming at times.
What problems is the product solving and how is that benefiting you?
Making our sales people efficient and consistent with communications. We've seen 700% increases in activity, opportunity creation and tracking, and follow up results (actually closing deals).
Recommendations to others considering the product:
Keep it simple with your set up! too much content = overwhelmed sales people.


    Information Technology and Services

Sales campaigns made super easy

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
It’s a very simple and easy tool to load in prospects and put them into a sales campaign so you can keep them engaged with content
What do you dislike about the product?
Wish they had more filters for sorting through sequences to see breakdowns of specific campaigns
What problems is the product solving and how is that benefiting you?
Solving the issue of continuous sales outreach and managing those in order to gain interest in prospects
Recommendations to others considering the product:
Really a great tool for all sales people


    Information Technology and Services

I had the worst experience signing up for a Demo with Outreach!

  • October 01, 2020
  • Review provided by G2

What do you like best about the product?
I didn't manage to test Outreach as I was so put off by the sales representative that I didn't want to engage with the company further.
What do you dislike about the product?
I had the worst experience signing up for a Demo with Outreach. I am responsible for the outreach strategy at my company and I was looking for tools that could help me support our outreach activity. I saw an ad about Outreach and I thought that it could be useful so I signed up for a demo. Then, the sales representative bombarded me with emails and stalking me across all channels and in the end, she suggested who should be on the demo if we arranged one from our company which she figured out by stalking our company! I found their approach really aggressive and disrespectful hence I didn't want to pursue further.
What problems is the product solving and how is that benefiting you?
None
Recommendations to others considering the product:
Be prepared for an aggressive and disrespectful approach by their sales representatives!


    Ivan S.

Unlimited management of prospects and messaging.

  • September 29, 2020
  • Review provided by G2

What do you like best about the product?
It has a good quality when following prospects with the desired profile. The messaging service guarantees efficient communication with multiple clients. It is very fast, it integrates with many programs and devices, respecting the software deployment guidelines.
What do you dislike about the product?
Remarkably, support must be improved, it is very slow to respond to any type of problem, from the simplest to the most urgent.
What problems is the product solving and how is that benefiting you?
Outreach gives us the benefit of sales projection and lead capture in difficult or expanding markets. It has given us the ability to achieve a good business plan based on new clients on previously analyzed dates.
Recommendations to others considering the product:
Principally you will love it because you will know which prospect is the most suitable for yourself and your organization. You'll have a comfortable function to track and project sales and marketing management with a lot of functionality.