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Reviews from AWS customer

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3,507 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great Sales Automation tool!

  • September 02, 2020
  • Review provided by G2

What do you like best about the product?
Outreach was pretty intuitive overall. Easy to set up cadences and have them be fully automated. Saved a ton of time in outbound sales efforts.
What do you dislike about the product?
As with most software, there will be times where connections to other software are glitchy. I would have to disconnect and reconnect our CRM integration a few different times since things wouldn't properly sync up.
What problems is the product solving and how is that benefiting you?
Outreach helped with outbound sales efforts. It allowed us to automate many things so that we could reach out to many people but also have custom aspects of each email (name, company, title, etc).


    Laura A.

Outreach review

  • September 01, 2020
  • Review provided by G2

What do you like best about the product?
Outreach enables you to personalize your outgoing activities depending on the account of yours and run them based on a predefined rhythm. I actually love the integration of Linkedin, making the Sales View function quite simple to work with. Since Outreach possesses a dashboard with everyday tasks, you are able to quickly see what you have to do to realize your weekly and daily goals.
What do you dislike about the product?
Outreach is normally very slow and usually takes a bit of time to know issues. Additionally, it appears that the platform often has performance issues, is slow to create and consistently hard to work with.
What problems is the product solving and how is that benefiting you?
Be sure you figure out how to make use of this particular device effectively.
Recommendations to others considering the product:
Active promotion is actually simple to implement, and soon after using Salesloft and Outreach it's a lot easier to make use of Outreach. Nevertheless, the outcomes are actually the exact same for both platforms, that might count on individual preferences.


    Patrizia C.

I love outreach

  • August 17, 2020
  • Review provided by G2

What do you like best about the product?
What I really love is that templates and email strings are integrated easily into my emails. I love it when a client opens or replies to my email. So I know he's online now and will answer my phone or the next one. Everything happens in real time, so it's easier for me to stay in touch with customers. And I love that my calendar can be coordinated with the CDR team and I can make more appointments.
What do you dislike about the product?
I want to make it very easy to add many users to one email template or Gmail sequence while recording an event. I also check on a regular basis so I need constant updates to ensure that I' m always up to date with the flow of information.
What problems is the product solving and how is that benefiting you?
The biggest problem that can be solved is registering all correspondence and having records of all pivots of calls. It also smoothly introduces the autopsy into our sequences.
Recommendations to others considering the product:
Take advantage of that! It features so much incredible functionality that every business needs and will save a lot of time and pressure that you will have to do everything manually!


    Nishikant R.

An effective and easy service for the sales of your products in a massive way.

  • August 15, 2020
  • Review provided by G2

What do you like best about the product?
This software offers quite complex functions that help in the work performance in a company according to the income entry, as this system is a sales participation platform that helps accelerate the communication workflow of the team of most of companies, revealing necessary information, about the performance that increases the efficiency of the group, I like Outreach since its scope is extremely customizable to adapt to any strategic campaign based on the means of email or calls, I really like this option since facilitates multiple shipments through these daily means.
What do you dislike about the product?
Sometimes the profiles of users registered on this platform can become very controversial due to the excess of information that this software provides to each of these, mentioning that it can become noisy, when we go to the notifications, Without excluding that this system needs an update, so that it has the availability of sending attachments through emails to strengthen advertising since it is based on the branch of marketing and is a very necessary function.
What problems is the product solving and how is that benefiting you?
We can highlight that Outreach has turned out to be a very useful and intuitive tool in our organization, since it has created transparency throughout the business for all management levels, it has simplified the entire nefarious sales process in a simple and easy, since it works through emails to specify strong advertising to reach more users and potential potential customers, including its call function that makes our work even more flexible since everything is done in an automated way, and we use them fundamentally for a scope for a more moved source of income and as a way of communicating with our clients.
Recommendations to others considering the product:
If you have in mind and are about to execute a new launch of a product and you need to reach everyone at once in a massive way, then Outreach is the best alternative solution for your concerns, also if you need templates for your dissemination effort to the same objective, this will make it really easy since it is a tool that this software acquires, mentioning that it can be shared in the same way before all the members of your company.


    Kevin G.

Easy to learn! Easy to use!

  • August 14, 2020
  • Review provided by G2

What do you like best about the product?
It is easy to learn and customize for any org. We have numerous sequences built out by segment and the platform makes it easy for our reps to keep things running smoothly. The LI and Call integration makes it really easy for our reps to live in one view and stay on task.
What do you dislike about the product?
I wish the analytics could be better regarding positive and negative response rates but recognize that isn't their core value prop. I'd also like to see a little bit faster response time from support.

If possible it would be great to have an option to be able to randomize send schedule windows per sequence rather than delivered directly on the time you set every time.
What problems is the product solving and how is that benefiting you?
Eliminating unproductive time where reps aren't selling and trying to keep track of sequences and prospects. We've been able to increase the productivity of our reps and incrementally improve our sequences within certain segments through their analytics.


    Bernat F.

Outreach

  • August 14, 2020
  • Review provided by G2

What do you like best about the product?
I love the potential to develop as well as automate sequences of one or maybe far more measures for the contacts of mine. This automatic email time management enables me to focus on the daily tasks of mine, while Outreach in a separate window It is like having a separate DTS with me.
What do you dislike about the product?
Explanations/intensive research is rather hard to figure out with regards to obtaining information on actual contact areas, amounts, generally the amount of prospectuses, etcetera.
What problems is the product solving and how is that benefiting you?
The largest advantage is actually the increase in the amount of points of contact whenever you get a response via a chilly google search e mail. An additional benefit is actually the large job management pipeline, which is designed to bring in products that are new with established standards/practices, call symptoms etc. as discussed above.
Recommendations to others considering the product:
This changes the program of the game. Generally make use of the "Chat" button for just about any questions you might have during your business presentation. All you need to do is direct and simple.


    Computer Software

best way to automate activity

  • August 14, 2020
  • Review provided by G2

What do you like best about the product?
Sequences are amazing, great reporting too. I'm more organized than I've ever been, it's the best way for me to prioritize reaching out to prospects. The ability to escalate action when prospects are engaging with content is very cool.
What do you dislike about the product?
I don't like the reporting only because i'm so used to having more into to see when I drill down into reports typically in salesforce. I have lots of data about activities completed but i'd like to be able to drill down further and understand more about who i've reached out to and see if I have good cover on certain companies.
What problems is the product solving and how is that benefiting you?
time management. i'm accomplishing my reaching out to folks on time with sequences, if setup right you'll make the calls when you plan-auto emails are the best. I'm a fan of linkedin so the integration and use of that channel really makes a proper reach out to prospects.
Recommendations to others considering the product:
automate the good things you are doing. you'll gain so much time to research and continue to find the people you are trying to reach.


    Lucas D.

I like Outreach

  • August 12, 2020
  • Review provided by G2

What do you like best about the product?
What I like most about public relations is the fact that it supports data-based decision making, which allows us to optimize our public relations work at both high and low levels. Agile frameworks are used by our business development team, in which we experiment and optimize within small cycles. New features allow us to manage our daily stand with our team. The usefulness of email and note flow provides us with transparency and data layers that are valued and trusted by our stakeholders.
What do you dislike about the product?
I want the feeding style to make it easier for me to see opinions and my own view of e-mails.
What problems is the product solving and how is that benefiting you?
The biggest challenge faced by the company was the need to improve interaction between our thousands of contacts using advanced technologies to ensure a highly personalised journey for each person.
Recommendations to others considering the product:
They have a very helpful and flexible product support. They constantly improve their products and create the innovations that society really needs.


    Mirami I.

Outreach

  • August 11, 2020
  • Review provided by G2

What do you like best about the product?
What I like most about public relations is the fact that it supports data-based decision making, which allows us to optimize our public relations work at both high and low levels. Our development team uses an agile framework in which we experiment and optimize in short periods of time. New features allow us to manage our daily stand with our team. The usefulness of email and note flow provides us with transparency and data layers that are valued and trusted by our stakeholders.
What do you dislike about the product?
I want the feeding style to make it easier for me to see opinions and my own view of e-mails.
What problems is the product solving and how is that benefiting you?
The biggest challenge faced by the company was the need to improve interaction with the thousands of contacts using advanced technologies to ensure a highly personalised journey for each person.
Recommendations to others considering the product:
Their support is very helpful and flexible. They constantly improve their products and create the innovations that society really needs.


    Chas E.

Outreach

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
Outreach helps to organize ideas, facilitates the next steps and strengthens the search for ideas and customers. Outreach integrates many different organizational and communication tools in one easily used product.
What do you dislike about the product?
Outreach is very user-friendly while working I've noticed great problems
What problems is the product solving and how is that benefiting you?
Our understanding of selling operations, eliminating sales related administrative activities and identifying key areas for improvement. I like the fact that this is easy to understand from a management perspective.
Recommendations to others considering the product:
Make sure to learn to use the tool effectively. Linkedin features are unparalleled and offer more than just email functionality.