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Reviews from AWS customer

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External reviews

3,481 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Marta R.

Outreach great tools for sales automation

  • July 02, 2020
  • Review provided by G2

What do you like best about the product?
Outreach makes it easier to send emails to hard-to-reach customers, and it's automatic. I like the fact that I can have it sent to me, so I can track it and get in touch with it at any time. . . If we were to send these emails out of reach, it would probably take more effort.
What do you dislike about the product?
In the early days of the launch of the platform, the interface could be a bit wider.
What problems is the product solving and how is that benefiting you?
Better measure what processes are reaching your audience and automate the process This gives you more time to view the views on the phone, write a memo to your sales team and invite them to a viewing meeting. You will spend less time sending and receiving
Recommendations to others considering the product:
Without that, you probably wouldn't be able to imagine it. There's an interesting point in appreciating the nature of what we do. We're able to shine, but if we don't have an attitude of creating and managing our own content, we look for You don't get any results.


    Carlos V.

Outreach my review

  • July 01, 2020
  • Review provided by G2

What do you like best about the product?
Due to my experience in recruitment, I have never used such an instrument in previous years. When I became influential, it was another system that was not intuitive to share... I have many opportunities to make the next emails really fit what I'm sharing, these ideas gave us the opportunity... He said it's not difficult to integrate it into the sales team.
What do you dislike about the product?
It took me a while to get used to the product...
What problems is the product solving and how is that benefiting you?
I love how often I read my emails.
Recommendations to others considering the product:
I discovered that Outreach is a great tool to organize my everyday work, develop strategies and share concepts with my group.


    Camila R.

Significant tool in my daily work that integrates with SalesForce.

  • July 01, 2020
  • Review provided by G2

What do you like best about the product?
I love Outreach because of the chance of sending email sequences to the clients of mine. I can look at the amount of messages sent in the order they had been received and the amount of days I got them. It also allows for me to configure it to send out emails at a particular period of day, and I love the point that it's synchronized with the Salesforce process, and capturing all emails in the energetic zone gets rid of the want to take notes on both devices.
What do you dislike about the product?
Integration with the Salesforce departments is additionally great, but at the end Salesforce it is able to often be hard to move around. Sometimes Salesforce doesn't permit me to send out emails for that purpose.
What problems is the product solving and how is that benefiting you?
I like Outreach since it's much easier to send emails to customers. This software is actually responsible for revolutionizing our international sales procedure and can stay our reference tool for many years to come. I've thought other choices, but I constantly come back again to Outreach since it's a total package. The sales force is quite scalable and it's really simple to handle the sales business through this platform.
Recommendations to others considering the product:
Outrechis actually excellent, but probably the most significant issue we face is actually adoption. When the adoption is actually positive, it'll definitely result in better outcomes and income conversions.


    Caroline B.

Realize how emailing is important in marketing.

  • June 29, 2020
  • Review provided by G2

What do you like best about the product?
Using and implementing Outreach has been very intuitive. When you've a learning curve, it's a breeze to keep the emails of mine in the background as well as realize I've a few potential, even without definitely working with thousands of messages. The simple fact that it instantly stops the sequence of yours as soon as the prospect reacts makes it much better as well as makes me really feel as I am you use it! Tools to hook up to clients/viewers rather than delivering unwanted spam to clients. It is also really helpful to find out how frequently consumers open emails. That enables me to prioritize what buyers must realize in a fast paced day.
What do you dislike about the product?
I required some time in depending on a method which immediately sends emails to consumers.
What problems is the product solving and how is that benefiting you?
Outreach aided me open up brand new perspectives as well as create an excellent pipeline in the role of mine. Each day I managed to have a great deal more prospects than I might, that made it possible for me to steer by far the most interested people through the value propositions of theirs as well as presentations in Outreach.
Recommendations to others considering the product:
I think Outreach will be a fantastic tool to put into action in any product sales organization.


    Computer Software

Easy to use and efficient

  • June 27, 2020
  • Review provided by G2

What do you like best about the product?
International calling and email automation
What do you dislike about the product?
When the connectivity drops in between the calls
What problems is the product solving and how is that benefiting you?
Email automation and international calling
Recommendations to others considering the product:
Don't think twice if you need a comprehensive solution for sales management, email automation and international calling.


    Computer Software

Best sales engagement platform on the market.

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
If you're an SDR/BDR or a sales rep who prospects/follows up on leads, you should be using Outreach. I could not do my job and hit my quota without it. It will triple your productivity and eliminate so many of the manual tasks that take up a reps time on a daily basis.
What do you dislike about the product?
The voice functionality has always been hit or miss, likely due to it being built on Twilio's back end. There are limited native CRM integrations .
What problems is the product solving and how is that benefiting you?
My productivity has tripled if not quintupled, I don't have nearly the amount of daily manual tasks I would have to do without it.


    Kyle M.

outbound sales tool + usable CRM

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
It's a super easy interface with easy to use outbound automation.
What do you dislike about the product?
Doesn't have a ton of possible rules to set if your trying to use it for certain drip campaigns for like an app, etc.
What problems is the product solving and how is that benefiting you?
Great outbound tool. Could also double up as a makeshift CRM in a crunch.


    Nathan M.

Powerful Sales Solution

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
It takes the maintenance out of prospecting so you can focus on driving value to your accounts.

The ability to see what’s working and to test new strategies is incredible and helps to refine your value proposition.
What do you dislike about the product?
I wish outreach university had the same gamification as Salesforce trailhead
What problems is the product solving and how is that benefiting you?
I am radically changing the way we engage with our prospects


    Information Technology and Services

Good when it works

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
Automatically logs into Salesforce
Gmail plug in is robust — can easily pull in sequences, templates, contact, that then update in Salesforce
What do you dislike about the product?
Can take a while to load in Gmail
Doesn't always show tracking of emails
Get email responses even though Outreach shows messages as unread
What problems is the product solving and how is that benefiting you?
Send emails out faster
Cold outreach is more efficient
Following up with prospects is efficient
Automatic logging into Salesforce saves a ton of record keeping time


    Katherine D.

Great for Prospecting

  • June 24, 2020
  • Review provided by G2

What do you like best about the product?
I use Outreach primarily for prospecting, and my favorite feature is that is shows when someone has opened, or clicked on any links in your emails. It makes it extremely helpful when following up to see if you were able to reach them before.
What do you dislike about the product?
Nothing in particular, sometimes the dashboard is a bit overcrowded with too much information. I also wish that my notes for each contact were more easily accessible.
What problems is the product solving and how is that benefiting you?
Outreach makings a prospecting job so much easier. You just go through your list of calls and emails and outreach keeps track of everything. Its easy to use too.