Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
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Good product for simple teams
What do you like best about the product?
Outreach automatically sends successive e-mails to key and active callers. Recently, however, we have started using it to communicate with our existing customers and those who have just fainted. We now do not have to memorize sending emails, they are sent automatically and are marked in the Salesforce system. We can sending thousands of emails, or only a few.
What do you dislike about the product?
At this point there is no significant slack. We've gone from nothing to amazing.
What problems is the product solving and how is that benefiting you?
Outreach is quickly responsible for our organization, keeps us in sync and simplifies the order of things. Using templates and scraps may be the only way to keep my inbox clean.
Recommendations to others considering the product:
Outreach has made them easy to use and their repeatability has recognized the value that tools have brought them. Now, the Reps have a workflow that they can use from any angle, speeding up the construction of their creek.
Could be an AMAZING tool...but could also be better
What do you like best about the product?
I love the purpose that OR services, my problem is that it's not easy to use or understand. I does help keep SD's and SDR's organized. Love the sneaky calling capabilities (i.e. being able to look like you are calling from a prospects area code).
What do you dislike about the product?
The UI is not very good. They don't have a good mobile app and for sales people who are used to being on the go, that doesn't seem very realistic. More specifically it's really tough to drill down into reports and run certain filters. I also find it difficult to creat sequences. There's always weird error messages coming up and once you start a sequence it seems near impossible to stop it in it's tracks if you decide it's not effective and want to change it up. Once someone is in that sequence then it's tough to get them into another one. I will say I'm not entirely sure how much of this is settings that our organization has vs. being kinks with OR itself.
What problems is the product solving and how is that benefiting you?
I am able to send sequences to many prospects at once, and see what type of engagement they are having (i.e. opening emails, clicking on links, etc.) which is a nice to have all in one place.
Recommendations to others considering the product:
Make sure you look at all your options. Ease of use and being able to quickly execute sequences and manage them is so important in sales. I feel like that's lack in OR sometimes.
One of the most powerful sales automation tools you'll find
What do you like best about the product?
I have used Outreach at multiple organizations, and it is hands downs one of the most important tools you can invest in for your business development or sales teams. Not only does it offer robust automation for messaging, you also have the ability to easily A/B test messaging, which I frequently take advantage of to fine tune company messagings.
What do you dislike about the product?
The only downside to Outreach, if there is one, is they offer a large number of functionality and tools. As someone who is just jumping into the platform for the first time, it can be a little overwhelming. For example, I joined an organization that had been using Outreach for a period of time, but they hadn't even scratched the surface on how to use the platform to optimize their business development efforts. When I joined and showed them how to take advantage of their built-in analytics, A/B testing, snippets, and custom variables, they soon realized all of the value Outreach offers.
What problems is the product solving and how is that benefiting you?
While using Outreach, I've been able to scale business development efforts, improve messaging, segment our audience, and create highly personalized/detailed sales outreach. With Outreach, you can make hyper-personalization scaleable, and you will see the results in your response and reply rates.
Outreach - Organizational Time Saver
What do you like best about the product?
Sequence sequence sequence! Following up on emails has never been easier and keeping track of accounts is a breeze!
What do you dislike about the product?
The meeting settings leave a bit to desired. No ability to customize setting per meeting type and phone numbers aren't passed along when booking a phone call.
What problems is the product solving and how is that benefiting you?
We're solving client engagement in a real way. Each member of our team has ~100 onboarding accounts and we can manage them more effectively with Outreach.
Outreach is the top sales engagement platform for my team
What do you like best about the product?
Outreach helps us boost productivity. Build good cadences for Outreach and can operate as a light CRM.
What do you dislike about the product?
Not much to complain about. Their latest update had a few hiccups, but nothing major.
What problems is the product solving and how is that benefiting you?
Building sales outreach to a high volume of customers. Being able to personalize and customize our sequences. It also makes it simple to track our performance with A/B testing.
Great tool for reports & managing clients
What do you like best about the product?
It provides a single tool to view sales analytics and managing client outreach
What do you dislike about the product?
UI can be a little challenging to find some reports
What problems is the product solving and how is that benefiting you?
an effective way of managing client outreach, gives a collaborative way to share templates and sequences.
Recommendations to others considering the product:
Great tool for integration into CRM and managing clients
Outreach - About 2 weeks into using
What do you like best about the product?
I enjoy that no prospects will be able to slip through the cracks. This means that Outreach tells you when you need to reach back out to prospects it will not let you forget about them. I think that the main hub is very user friendly and easy to navigate.
What do you dislike about the product?
I wish that the email box within Outreach could be expanded. It only provides a small window to edit your emails. On a laptop, this is even smaller than normal so it would be nice to be able to expand it to the entire window.
What problems is the product solving and how is that benefiting you?
Like above, the problem of missing out on a prospect is being solved. Outreach helps SDRs stay organized and efficient
Numer one resource.
What do you like best about the product?
As someone that works in sales development, Outreach gives you great strength. Outreach is the number one resource as a DSP and I've access to it each day. I use Outreach to write and organize the cameras of mine and add several of the cameras I find in LinkedIn so I can book almost any meeting for the management of mine. Probably the most important feature of Outreach is its integration with Gmail, which enables me to swiftly add pre prepared answers to the template for incoming contacts. I love the ability to put in a link to the calendar of mine so folks are able to book ammount of time in the calendar of mine.
What do you dislike about the product?
Limiting import of new contacts from CSV files can be a bit frustrating. At the moment I do not even have comments that are negative about Outreach.
What problems is the product solving and how is that benefiting you?
Another feature that I like about Outreach is actually the reporting and analysis functions. The charts for outgoing mail tracking, opening click through rates and speeds are actually great, and these 2 features help me to be responsible and keep track of my manager's achievement and progress.
Recommendations to others considering the product:
In the event that you would like to plan meetings, better organize the contacts of yours and potential customers and achieve greater sales success, think about using Outreach.
Solve the issue of lacking time.
What do you like best about the product?
For individuals that have a tons of contacts, Outreach is actually huge improvement and should be controlled. It also actually helps me to produce guides for frequently sent emails and never have to rewrite them. I also love that things are actually going smoothly on my Google account. It is everything on my Gmail panel, making it easy to use, and I do not need to go outside website to create probably the most of it. In the event that you would like to visit the Outreach page of yours, it's so easy to use and set up.
What do you dislike about the product?
There's absolutely nothing I do not love when everything goes very well. At times you will discover errors that result in Outreach to fail or even appear in my Google account.
What problems is the product solving and how is that benefiting you?
This resolves the time issue. Creating newer custom emails takes a quite a while. Organizing room to store guides saves me a great deal of time and makes it much easier to assist more customers.
Recommendations to others considering the product:
If you've various tasks and do not have a great deal of time, and also you wish them to be accurate and easy, try it! Outreach is online and great support is best!
Outreach
What do you like best about the product?
I love this particular sequence and guides since they are skinny. I have created specific emails with the proper communications for particular functions and as templates I cook the best email, so I can easily protect it and have the perfect email prepared when the best talk happens.
What do you dislike about the product?
Once in a while we see problems with stability, but from some point of view we also see problems with data availability.
What problems is the product solving and how is that benefiting you?
Offers will be utilized for interaction, tracking and this helps to measure. Sending many important emails to the team and having the ability to determine the good results of this electric handshake is actually an excellent way to believe it's a good tool.
Recommendations to others considering the product:
It is a great tool when you spend a lot of time managing your contacts. Configure it so that all your contacts are actually organized into the right accounts for future calls.
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