Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
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Great top of funnel tool
What do you like best about the product?
Integration into Salesforce and Outlook makes the tool soo much more valuable
What do you dislike about the product?
cant get into some of the very finite details around call scheduling
What problems is the product solving and how is that benefiting you?
things I was doing manual are now all automated yet still come from me
I've gotten soo much time back
I've gotten soo much time back
Outreach makes the manual part of the sales process more automated.
What do you like best about the product?
There are so many things to love about Outreach! Some of my favorite features are a to-do list at the start of the day and someone else's email with the option to highlight when you haven't replied. It reminds me of the ability and skill to quickly summarize frequent emails with "snippets." Now I have this tool that I can't live without.
What do you dislike about the product?
Honestly, there aren't many awkward moments in Outreach. The only downside is that there are many possibilities. Another good point is that there are too many features in Exodus to get used to all of them yet. I found someone I like, someone I can't live without, and I'm sticking to it. Take some time to explore what else this powerful tool can do with what it offers.
What problems is the product solving and how is that benefiting you?
Outreach makes the manual part of the sales process more automated, connecting with people, performing tasks, and email correspondence on a larger scale. It is an essential tool for those who want to grow their business and sales!
Recommendations to others considering the product:
If you want to educate your sales team, I guarantee they will love it more than anything else.
Outreach - Sales support and more
What do you like best about the product?
Its operation is very simple and becoming a huge fan of UX layout, it appears you understand it all and it all speaks loudly. Planning meetings is helpful because the system synchronizes your and your team's calendars. Additionally you love the reality that you are able to test different messages in the system to see which ones work best.
What do you dislike about the product?
There are lots of claims about communication features, such as difficulties importing CSV documents for a team mail/group sequence.
What problems is the product solving and how is that benefiting you?
Modeling and control capabilities could significantly enhance automation. This enables us to concentrate on input points which are actually important and could be personalized rather than going into details.
Recommendations to others considering the product:
You are able to appreciate the free time of yours with an "email campaign" which speeds up the job of yours. Email campaigns change course and get best sales.
Outreach is a must for staying organized & quick with client engagement!
What do you like best about the product?
Creating sequences that allow me to quickly automate touch points for engaging with my clients.
What do you dislike about the product?
That if I create a sequence, and from step 1 if I have 2 versions of a message to run with depending on the client, that I cannot select which message I want to go with for step 2. Additionally, if I could send mail merges via Outlook, synced w/ Salesforce, that would be amazing. Especially if I could select certain tagged contacts within an account from Salesforce. Right now I can mass mail via Outreach, but only by individually searching for each contact. That is way too time consuming if I know I was to email 200 contacts out of the 450 I manage.
What problems is the product solving and how is that benefiting you?
Staying in engaged with my clients in a manner that lets me automate the most time consuming aspects of this process:
1) Creating email templates
2) Finding my last message to them and responding from that message since it often takes several outreach attempts before I get a warm connect with a client
3) Ties into the above, but organization in general. All the different sequences I can create additionally provide workflow ideas. For example, touch processes for: clients that have gone cold, clients who have indicated they want me to reach out under X Y Z circumstances, scheduling client meetings, and etc.
1) Creating email templates
2) Finding my last message to them and responding from that message since it often takes several outreach attempts before I get a warm connect with a client
3) Ties into the above, but organization in general. All the different sequences I can create additionally provide workflow ideas. For example, touch processes for: clients that have gone cold, clients who have indicated they want me to reach out under X Y Z circumstances, scheduling client meetings, and etc.
Key Efficiency Tool for our Sales Team
What do you like best about the product?
Outreach has been a huge driver in efficiently keeping track of our day to day tasks as a team, our pipelines and eliminating unnecessary/unorganized navigation in our workflow. We are able to get more done and keep frequent communication with prospects without leaving anything off our radar.
What do you dislike about the product?
Nothing I dislike. Sometimes there are lags or efficiency errors but these are not limiting.
What problems is the product solving and how is that benefiting you?
Realized the benefits of real-time metrics like best times to email, open, response and conversion rates across the board. Also solving the problems of forgetting about urgent tasks with a large pipeline of prospects.
Recommendations to others considering the product:
Task flow efficiency is worth switching and getting familiar.
Outreach My assistant
What do you like best about the product?
It is good to have the ability to automate a great deal of physical labor. From sending and receiving emails to listening and making to phone calls, you will find a lot of things you are able to do with no email. I love the point that I can concentrate on what's major and make use of the solution to prioritize the work of mine. It's pretty responsive in time that is real and enables you to get updates
What do you dislike about the product?
Email preparation could be confusing because the user interface could be bulky. Nevertheless, the pros and cons are much more important.
What problems is the product solving and how is that benefiting you?
This enables us to build on the successes of ours and redefine the places in which we strive. You are going to be in a position to communicate and meet up with potential customers and customers. This awareness enables us to concentrate on prospective customers that are curious and wish to do business with us.
Recommendations to others considering the product:
Use it effectively and make use of it effectively. It's good when used properly!
A tracking tool in constant development.
What do you like best about the product?
The platform is easy and pleasant to use. I like the ease of use and the fact that you can create sequences and automate specific tasks. Tracking email engagements is great because you can set specific details to reach people, and these details are very applicable to your responses and emails. Overall, I like how easy it is to use. The incredible benefits that Outreach offers are unrealistic. For our team to do all the work, automation is essential, and that's what Outreach does.
What do you dislike about the product?
I would like to see them sorted by company or in alphabetical order.
What problems is the product solving and how is that benefiting you?
Tracking, in fact, is constantly evolving. If you receive an incoming notification after opening a window for a while, you will be in contact with someone who is active. Not only does it ensure smooth communication and contact, but it also creates consistency in sales and marketing, which is always an advantage.
Recommendations to others considering the product:
Take the time to fully understand the tips, tricks, and features of the device to get the most out of it.
Streamline sales process
What do you like best about the product?
Ability to quickly get through calls and have them logged and recorded.
What do you dislike about the product?
Sometimes calls don't record due to state laws.
What problems is the product solving and how is that benefiting you?
Eliminating time between calls by being able to quickly move one to another. More appointments scheduled and improving from recorded calls.
Recommendations to others considering the product:
This is a great tool to help you be more efficient and reach the most leads possible.
User-friendly way to get in touch
What do you like best about the product?
I like that Outreach is easy to use. The interface is clean and I can always figure out what I need to do. Outreach has thought of everything from add-ons in G-Suite, to connecting to CRMs, to controlling outreach to contacts -- it is the most streamlined way to reach out to contacts.
What do you dislike about the product?
I haven't found anything I dislike about Outreach yet
What problems is the product solving and how is that benefiting you?
Getting in touch with key users at my accounts, without overwhelming them and without spending too much time.
Prospecting & Client Contacts Made Easy
What do you like best about the product?
Ability to mass import prospects straight from Salesforce and send emails in a timed out sequence
What do you dislike about the product?
glitchy at times, sometimes people are auto-opted out, even when they didn't opt out!
What problems is the product solving and how is that benefiting you?
Manual contact with clients is now organized. Ability to see when a document is read is huge.
Recommendations to others considering the product:
Definitely worth a look. Great integration capabilities, and besides a few glitchy moments, has been a very reliable way for me to prospect, or keep in touch with clients.
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