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Reviews from AWS customer

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External reviews

3,481 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hannah C.

Outreach

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
I would like to have a tool with which I can monitor all my communications (telephone calls and e-mails) in the future. It is nice to have an open perspective, especially when things regularly come into view.What is good and what is bad is important.
What do you dislike about the product?
It's fine to be friendly and recognisable, but I've seen it twice and both times it didn't work out the way I wanted it to. It's a matter of personal preference instead of product.
What problems is the product solving and how is that benefiting you?
We have a marketing SLA of eight points of contact with qualified suppliers, and with this kind of coverage it's easy to understand the contact points.
Recommendations to others considering the product:
Public relations is a great tool for organizing your daily work, defining strategies and sharing ideas with your team. It's a flexible and literally so important tool that it's unthinkable to live without it.


    Italo C.

Outreach

  • May 25, 2020
  • Review provided by G2

What do you like best about the product?
It's an easy and great to make use of platform. I love the ease of use as well as the capability to produce sequences to automate certain tasks. The email engagement tracking feature is fantastic since you are able to set certain details to attain the individuals that are very applicable to your responses and emails. Overall, I love the ease of use.
What do you dislike about the product?
We'd love the perspective to be sorted by company or even alphabetically.
What problems is the product solving and how is that benefiting you?
Tracking is actually getting hot. Receiving a call notification after opening a window for some time enables you to keep in touch with individuals that are active .
Recommendations to others considering the product:
Take some time to completely understand tricks, tips, and functions to make the best value of the equipment of yours.


    Computer Software

Outreach allows our teams to be more organized and effective.

  • May 22, 2020
  • Review provided by G2

What do you like best about the product?
I like how it allows for more visibility into what is working and what is not working so my team can take action quickly on the data.
What do you dislike about the product?
the native reporting within Outreach could be improved, however it sounds like it is on their road map.
What problems is the product solving and how is that benefiting you?
We are trying to improve our sales process at a large scale. It gives us give us visibility on how our prospects are interacting with our content.With this insight we can constantly be improving our content.


    Milena A.

Outreach

  • May 21, 2020
  • Review provided by G2

What do you like best about the product?
Power to automate business activities and jobs through an user friendly interface is outstanding. Unlike automatic dialing, distracting or randomizing, you are able to decide whom you actually wanna have contact with and if it suits your comfort zone.
What do you dislike about the product?
You will find a few things I cannot do but these are not so important. I frequently find myself in live chat rooms, exactly where I'd love the list of typical issues to be more public.
What problems is the product solving and how is that benefiting you?
You are able to speak with as a lot of folks as you are able to imagine, even in case you dial thousands or maybe hundreds of numbers one day rather than a 100 outgoing calls.
Recommendations to others considering the product:
Be sure you get well acquainted with the program as it has taken me a while to be completely used to it.


    Daisy C.

Outreach is essential for my day-to-day

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
The automation has made Outreach a must-have in my tech stack! I've used Outreach for 5+ years now and now I can't run a sales campaign with out it. It saves so much time and creates a customized at scale approach to prospect.
What do you dislike about the product?
It can be overwhelming with all the bells and whistles. To me, less is more.
What problems is the product solving and how is that benefiting you?
Customized outreach at scale, time savings and ability to focus on partnering with my prospects effectively.


    Anne V.

Integration with SalesForce is easy to establish.

  • May 20, 2020
  • Review provided by G2

What do you like best about the product?
It has an excellent user interface, and the training video library is packed with the basic and intermediate activities you need. Integration with SalesForce is easy to establish, and you can even import views and reports previously created by SalesForce directly into your local branch. My favorite feature is the rating.
What do you dislike about the product?
Rating has some surprising highlights, but it can be frustrating and sometimes ineffective. If you try to import a CSV with a different registration perspective.
What problems is the product solving and how is that benefiting you?
Outreach offers a variety of features to make your mailroom look good and capable. They have a very good mix of phone and email organization that not only presents basic information, but also opens and responds quickly. You'll be able to manage and run your customer relationships more smoothly, and you'll have a ton of real-time data at your fingertips.
Recommendations to others considering the product:
Select Outreach to visit shipping customers, develop account-based sales development, and prospect for events.


    Dirk H.

Solved many issues in our marketing technologies.

  • May 18, 2020
  • Review provided by G2

What do you like best about the product?
We would like to automate several of the features of the search progression and simplify things as customization. Because of the outreach platform, the online business development department was in a position to evaluate what info worked and what rhythms corresponded to the perspective of the target, that led to a sequence that anybody could trust. As administrator, Outreach will additionally provide information which will assist you practice the representatives of yours.
What do you dislike about the product?
The information is excellent, though it's not easy to find just what you're searching for. When you've a sizable staff and/or wish to connect to a company game, it could be hard for some predefined desktops as well as file methods.
What problems is the product solving and how is that benefiting you?
Among issues I encountered before I began making use of Outreach was putting all my RDBs on a single page to see which emails works. Additionally, since every one of these information is actually fragmented, I tried to figure out which PKI to concentrate on. The two of these issues could be fixed by offering the information required for the repository.
Recommendations to others considering the product:
Let us help make certain we check it initially. It is definitely also a learning activity for accounting managers and sales reps, using resources from various sources or perhaps not making use of them at all.


    Computer Software

My Favorite Sales Engagement Platform

  • May 18, 2020
  • Review provided by G2

What do you like best about the product?
Outreach is easy to use with results you can see immediately
What do you dislike about the product?
The user experience of click throughs could be improved. Sometimes I start at a sequence, click on someone in the sequence, then I'm in the prospects tab so its hard to get back to the original sequence stats. Some of the clicking workflows could have some updates although there is always a way to do what I am trying to do.
What problems is the product solving and how is that benefiting you?
Increasing pipeline and business development
Recommendations to others considering the product:
Strategize who will be creating and maintaining sequences and related data. A content creation and maintenance team will go a long way


    Boy B.

Automate repetitive sales tasks.

  • May 18, 2020
  • Review provided by G2

What do you like best about the product?
Outreach managed to automate many routine tasks while taking advantage of the advanced workflow/e mail functions that others use. I use samples in order to quickly provide info to customers after a detection or perhaps demo call, or perhaps to synchronize search with the most successful sequential commands. I believe this's best for every sales organization.
What do you dislike about the product?
We're truly pleased with our support products and think we're making use of them effectively. I'd suggest scheduling better sessions with this particular tool, but the fact you include it in your product shows that you're extremely innovative.
What problems is the product solving and how is that benefiting you?
Our daily work/electronic mail time has been reduced and we're now in a position to serve many customers. Using the time of mine in order to the maximum, I'm improving the ability of mine to provide mass info to a significant number of clients as well as to provide info which may be adapted to the needs of prospective clients.
Recommendations to others considering the product:
It is a good reach, where we respond to the opinions of many individuals.


    Mohammad Z.

Outreach

  • May 18, 2020
  • Review provided by G2

What do you like best about the product?
What I love the most about external contacts is actually the point that new features are constantly created, and they're kept up to date with sales equipment and methodologies. They've provided consistent and intelligent leadership in space with equipment, content and services which have provided us trust in the software
What do you dislike about the product?
I haven't encountered a bigger flaw in the outreach
What problems is the product solving and how is that benefiting you?
Outreach significantly automated the process of working with e-mails in our team
Recommendations to others considering the product:
Take the time to familiarize yourself with all the functions of this solution and configure it to your needs