Outreach Sales Execution Platform
OutreachExternal reviews
3,481 reviews
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Automation that really works
What do you like best about the product?
The level of automation for all my sequences is very efficient. I like the 360 view and how every morning I know what to do by seeing it all on my dashboard. The the daily reports help me to automatize my to-do list of the day.
The chrome extension lets you work on the go, is a little distracting sometimes but you can actually work in real time and get connected to the other sales applications. It really does complete your sales enablement tools.
The Crunch base news on the prospects view is fantastic, I would recommend to add a google news gadget or something more general in the term of news to be on top of the company of my prospects whenever i have to call them. Sometimes I just have 1 minute to prepare the call and this will be super helpful.
Another great feature is the calendar and how I can see the calendar of my team, like this I know their availability if we were to have joint meetings. This is actually the best.
The chrome extension lets you work on the go, is a little distracting sometimes but you can actually work in real time and get connected to the other sales applications. It really does complete your sales enablement tools.
The Crunch base news on the prospects view is fantastic, I would recommend to add a google news gadget or something more general in the term of news to be on top of the company of my prospects whenever i have to call them. Sometimes I just have 1 minute to prepare the call and this will be super helpful.
Another great feature is the calendar and how I can see the calendar of my team, like this I know their availability if we were to have joint meetings. This is actually the best.
What do you dislike about the product?
Is not that dislike something but I would definitely love if it were more visual if any. I feel is too plain but because Im very visual.
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What problems is the product solving and how is that benefiting you?
I have the opportunity to touch more accounts in less time. I can see my team's sequences and adapt mine, AB testing and get the best results out of it. I love metrics so Im constantly on top of it and tweaking whats working whats not.
Recommendations to others considering the product:
Excellent tool to be on top of your outbound reach and contacts.
Outreach: A fantastic sales tool for your business
What do you like best about the product?
The tool itself gives me a great and clear way to direct a sales team toward reaching targets. The design is simple and easy to understand and management to direct us.
What do you dislike about the product?
I feel that there could be more options for watching workers performance and statistical data. I think it would be nice to be able to have Q&A teaching sessions on how to optimise the machine learning aspect of the program.
What problems is the product solving and how is that benefiting you?
We are currently solving the problem of worker efficiency and building a solid framework for our sales team to make more sales.
Great tool for our reps - extremely customizable & powerful
What do you like best about the product?
The automation and triggers we can set up that integrates with our CRM SDFC
What do you dislike about the product?
The rulesets and triggers are a bit cumbersome when you have a global deployment. If you do not have a dedicated admin or team in place issues can quickly arise once you hit 200+ users
What problems is the product solving and how is that benefiting you?
Prospecting & deal progressions for our sales teams
- increased activities and # of contacts engaged
- scheduling meetings
- mutual close plans for sales and customers
- increased activities and # of contacts engaged
- scheduling meetings
- mutual close plans for sales and customers
Any company who isn’t using Outreach for its sales enablement efforts is missing out BIG TIME
What do you like best about the product?
Visibility, data / analytics, messaging cadence, tracking, integrations with your current tech stack, just to name a few
What do you dislike about the product?
Honestly, nothing. They check all the boxes for an organization who is searching for the most effective sales enablement tool.
What problems is the product solving and how is that benefiting you?
More time back to focus on selling, not needing to set reminders or worry about forgetting to follow up, what’s working with my outbound efforts and what’s not
Outreach gives us the workflow and data we have always wanted
What do you like best about the product?
The simplicity to create workflows for different scenarios. I love the split testing option and how you can rely on Outreach to perform an A/B split test and turn off the less successful template once it has a certain level of certainty.
What do you dislike about the product?
I would love to have a more in depth training on data behind outreach and how to access.
What problems is the product solving and how is that benefiting you?
We are able to save time, not let prospects slip between the cracks and it helps us organize our day.
Great Solution and leadership
What do you like best about the product?
I really like the responsiveness of Outreach to provide tools that will really benefit us.
What do you dislike about the product?
Difficult to mention something I dislike but maybe as an owner of a small company I'll need some notion for a smaller budget than a larger company.
What problems is the product solving and how is that benefiting you?
I see that I can give a great tool to my Team and myself to be more efficient in closing sales and help customers.
easy to use product
What do you like best about the product?
it's just super easy to get reports if you're in management
What do you dislike about the product?
it does get slow and has glitches quite a bit
What problems is the product solving and how is that benefiting you?
seeing on how active my team is doing and benefits are seeing the value of my sequences
Recommendations to others considering the product:
use this if you have a sales team and want to track
Good tool, constantly iterating, excited to join them on their growth journey
What do you like best about the product?
I enjoy the dual functionality of having a task bar open while being able to view the larger full window with my notes while jumping between tabs.
What do you dislike about the product?
I wish the homepage was more intuitive, my outstanding tasks are of lower priority overall then the engagement my outreach has been generating. I wish the prospects activity was more prominently displayed, and potential suggested actions were suggested. This would allow for me and my teams to prioritize the warm prospects who are engaging first.
What problems is the product solving and how is that benefiting you?
Want to stay ontop of my prospects, and ensure that I am effectively engaging with my entire target network of prospects, and customers.
Recommendations to others considering the product:
Take your time to ensure you are setting the system up with the effected teams in mind. Constantly tweaking the toll during our roll out was a bit of a disruptor. Setting up a group of cross departmental test users, and getting more insight on best practices from outreach would help with a more seemly implementation and faster ramp.
Great tool for SDR "Outreach"
What do you like best about the product?
We used this tool in the past. it comes with a similar feature set like many SDR tools. This was easy to use.
What do you dislike about the product?
Not much. We switched to another SDR tool. Wasnt my decision.
What problems is the product solving and how is that benefiting you?
SDR outreach
Outreach enabled our Sales Team to reach more prospects
What do you like best about the product?
Outreach is a great platform for automated sequencing. We use it to streamline marketing efforts and stay organized in account based outbound efforts. The CSM team has been great.
What do you dislike about the product?
Adoption for first time users can be a little tricky and not completely intuitive
What problems is the product solving and how is that benefiting you?
Able to reach more prospects in a timely manner. We are also able to stay organized with marketing outreach. We love that you can customize every step for each prospect. Outreach has given us the ability to track email opens and clicks and specific sales people's metrics. Great coaching tool
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