Outreach Sales Execution Platform
OutreachExternal reviews
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Great software
What do you like best about the product?
Best SEP on the market, hands down. The number one competitor isn’t even close. Doesn’t matter if you are talking product, support, innovation... outreach is way ahead in every category.
What do you dislike about the product?
Really not much. There’s always a new feature to request, but they do a good job of getting the top priorities done
What problems is the product solving and how is that benefiting you?
Massive increases in activity, revenue, and tracking. Better revenue attribution.
Outstanding Collaborative Effort
What do you like best about the product?
Apart from the keyboard player at the churches I am appointed to, I am the only other paid "employee" of that church. Consequently, just about all aspects of outreach ministry fall on my shoulders. That is why I use Outreach.com for just about all my outside contact.
Their web based tools are superb. The back room staff is second to none. And when I do run into an issue, they are just a phone call away.
Their web based tools are superb. The back room staff is second to none. And when I do run into an issue, they are just a phone call away.
What do you dislike about the product?
I have had issue when it comes to the creative process when dealing with Outreach.
Everything I do has to be paid for by the church I serve. With that said, I do not have a large budget for graphics software and I sometimes wind up sending them files that do not fall within their "normal" parameters (I use Photofiltre - $0 and not software like Adobe Photoshop $240+).
Everything I do has to be paid for by the church I serve. With that said, I do not have a large budget for graphics software and I sometimes wind up sending them files that do not fall within their "normal" parameters (I use Photofiltre - $0 and not software like Adobe Photoshop $240+).
What problems is the product solving and how is that benefiting you?
I am extending my ministry reach with the click of a mouse rather than on a one to one basis. I wind up freeing myself and the congregation up so that we can focus on the one to one ministry while getting ourselfves out to a broader range of people.
Recommendations to others considering the product:
Value driven and incredibly customer focused, Christian organization.
Takes the speedbumps out of my job
What do you like best about the product?
I appreciate how Outreach makes logging communication an absolute afterthought. On top of that, it has tons of other features from canned emails to snippets that give me the ability to minimize time spent on original communication content.
What do you dislike about the product?
There isn't anything I can say that I don't like. There are certain things that I don't use but I know my colleagues benefit from them.
What problems is the product solving and how is that benefiting you?
Mainly logging communications to our CRM, which gives us an accuarate gauge on our engagement withour clients.
Recommendations to others considering the product:
If you want to serve your clients well, go for outreach!
The Best Sales Automation Platform
What do you like best about the product?
Outreach is very simple to use and has a very intuitive interface. Someone with no experience in the system would be able to begin using it quickly. It also offers the most customization on how you can work. You can entirely customize when messages are sent.
What do you dislike about the product?
There is currently no option to have a voicemail drop. I hear that this is in the beta though and that outreach will be adding this feature very soon.
What problems is the product solving and how is that benefiting you?
Allows me to follow up with prospect and add automation to my work.
Recommendations to others considering the product:
Choose outreach, you won't regret it
Huge boost in productivity
What do you like best about the product?
I like UI and the pure impact it has on sales productivity
What do you dislike about the product?
Learning curve of transitioning to a new technical producy
What problems is the product solving and how is that benefiting you?
Sales productivity, sheer volume of calls per day, organized/catered follow up. We have increased calls per day siginificantly
Recommendations to others considering the product:
Have someone technical enough who will own administration
Outreach
What do you like best about the product?
Love having all my prospects information in one place. Click to email and call.
What do you dislike about the product?
Sometimes the activity feed for emails isn't accurate.
What problems is the product solving and how is that benefiting you?
I have the most effective tool I have ever used in connecting with my prospects.
Best tool for large scale marketing emailing
What do you like best about the product?
Seeing how much interaction an email gets. Statistics of engagement and use.
What do you dislike about the product?
How some things sync from salesforce, so duplicate accounts show up.
What problems is the product solving and how is that benefiting you?
Being able to reach out to prospects on a large scale. I've set up meetings through this.
Outreach is the reason I'm successful
What do you like best about the product?
I love that I can use it to customize my workday! I can use Outreach to create sequences, to add people on Linkedin, to call people, and to email people. This tool has helped me stay on top of my prospecting and allowed me to become very successful in my sales role. I think about life without Outreach and I can remember the headaches I used to get trying to juggle it all!
What do you dislike about the product?
I have a hard time with Outreach when it goes down. This has happened a few times and it has thrown me off my day. There are also times when it's pretty slow. I have to wait for things to load a lot of the time and that gets pretty time-consuming.
What problems is the product solving and how is that benefiting you?
Outreach has helped me track how many people are engaging in my emails, calls, etc. I know how to target specific people when I am using this product.
Recommendations to others considering the product:
Get Outreach if you are looking to improve your sales teams! This allows reps to be on top of their work!
Great for lead generation
What do you like best about the product?
Outreach is wonderful at keeping all your leads and prospecting organized. You can create sequences for various groups and automatically send out emails on specified days.
What do you dislike about the product?
We have an integration built out with Salesforce, and sometimes the information does not sync over perfectly.
What problems is the product solving and how is that benefiting you?
Keeping all your prospecting activity organized so you know exactly when you contacted someone. Great to keep detailed notes about each prospect
With proper training, this tool can have a significant impact on your workflow
What do you like best about the product?
The features I use the most are snippets + templates (and the associated analytics with each). I am working on getting more in the habit of using Outreach to manage my day to day activities (instead of in Salesforce/google calendar) because the integration is very seamless.
What do you dislike about the product?
I wish we could connect outreach to our single sign-on but that may be specific to my company, not outreach. Almost every other software I use on a daily basis is connected to single sign-on (we use one login) and that makes it very easy
What problems is the product solving and how is that benefiting you?
Staying on top of hundreds of prospective customers in various stages of the sales cycle.
Recommendations to others considering the product:
Take the time to learn this tool for maximum efficiencies
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