Outreach Sales Execution Platform
OutreachExternal reviews
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Not for Account Based Marketin
What do you like best about the product?
Of course, automating emails is great and it's very simply to set-up templates or emails in a sequence.
What do you dislike about the product?
There is no reporting that provides insights into the data from an account level. Business Development and Sales benefit greatly from seeing a broad "picture" of what is being most opened and clicked at a particular company. That allows you to tailor messaging around that. Account Based reporting does not exist in this application, therefore no insight into valuable information for sales.
What problems is the product solving and how is that benefiting you?
Automated my emails.
Recommendations to others considering the product:
If you're looking for reporting, geared more toward account based marketing and selling, this application does not provide that. If you're looking to automate emails and more concerned about follow-up to individuals, maybe you're mostly B2C, then the application is fine for you.
Accessing a potential scope of study
What do you like best about the product?
Outreach has a nurtured and compatible team with Salesforce, Linkedln and Zoom. It saves me time in communication with other people, there is a period of time where I send several emails at once.
What do you dislike about the product?
CRM tend to weaken if you do not work with Salesforce, ideally, this type of links becomes sufficiently trained whether or not it is used with this integration. The calling function is adequate but if Outreach uses cookies, it automatically saves time its function renew.
What problems is the product solving and how is that benefiting you?
Every company is maintained thanks to its sales, much of this development is left to Outreach because we send emails where we get positive reports and comments that transform it into strategies with great results. We capture potential customers where we identify expansion opportunities.
Recommendations to others considering the product:
Creating and maintaining a stable communication we achieve with Outreach is an email software, a sales door that opens successfully for the purposes of companies. Expert in keeping thousands of customers interacting with their best proposals by providing fully trained tools.
Reach out to your leads confidently
What do you like best about the product?
I like how outreach organizes my tasks for me
What do you dislike about the product?
Constant lags when making phone calls via phone bridge
What problems is the product solving and how is that benefiting you?
Keeping my outreach to my prospects organized and manageable
The one stop shop
What do you like best about the product?
I love how oytreach is a one stop shop for all of your communications. It acts as an agenda, outlining all your tasks, as well as the place to see emails, calls, and prospect engagement. It is the best organizer!
What do you dislike about the product?
Sometimes outreach can act a little funky, such as when new contacts take awhile to be pulled in to the platform.
What problems is the product solving and how is that benefiting you?
No serious problems. I have realized that this platform is so helpful because it directly integrates with Salesforce, therefore keeping all accounts organized and parallel on both platforms.
Boost your Growth
What do you like best about the product?
Outreach allows me to track open corridors, make reminders of all the tasks that are of the utmost importance and I have to finish on time. Your synchronization with Salesforce even Drift is good.
What do you dislike about the product?
Improve the sending of emails because it has happened that I change the size of the font, the style of colors and space can be distorted from the view of the recipient.Add new integrations such as Hubspot CRM is never too much.
What problems is the product solving and how is that benefiting you?
We use Outreach because we connect with millions of people through pre-written templates and it is best that they can enter their names, titles and these emails will remain personal. We apply it mainly to our sales perspective projects.
Recommendations to others considering the product:
We know our customers thanks to Outreach because we get a history and manage many contacts. Previously we tried to use Yesware, Contactually and none can be compared with the efficiency that Outreach shows with the company.
Great for enterprise selling - never ending followups :)
What do you like best about the product?
It's marketing automation for sales people. Think Marketo for Salespeople. Love how we can set up playbooks for leads (inbound or outbound) and make sure we get a clear yes or no.
What do you dislike about the product?
Not a dislike, more of a caveat - there is a learning curve. As a sales ops or manager, you'll not only need to learn how it works, but need to do the heavy lifting of understanding your customer, how to message or approach them, and then training your sales team so they follow a clear protocol.
What problems is the product solving and how is that benefiting you?
Never ending followups.
Recommendations to others considering the product:
Make sure you understand your customer and prospect personas. Build your messaging accordingly. Also, train your sales team on how to use the system!
If you dont use Salesforce its great.
What do you like best about the product?
The ability to run leads through an automated sequence. Tracking of emails being opened, and the recording of calls. The ability to AB split test different steps in my plays.
What do you dislike about the product?
It is designed to do everything in Outreach. I prefer to spend my day in Salesforce which is our company system of record. The popup window in Outreach is Clunky. I find myself going into Outreach for data that should be in Salesforce. Functionality within Gmail is lacking compared to other similar tools.
I think my biggest dislike comes with the dialer. This really seems like an email tool, with a dialer added on at the last minute as a good idea. It lacks the simple ability to click to call inside of Salesforce. You do not have the ability to call from from a view or list inside of Salesforce. No email functionality in Salesforce. Everything is done through the frustrating Outreach pop up bar. I have to hop back and forth between Salesforce and Outreach to view my reports because the data doesn't live in Salesforce it lives in Outreach. Everything seems to live in Outreach which is frustrating when so much of my day is spent working out of Salesforce.
I think my biggest dislike comes with the dialer. This really seems like an email tool, with a dialer added on at the last minute as a good idea. It lacks the simple ability to click to call inside of Salesforce. You do not have the ability to call from from a view or list inside of Salesforce. No email functionality in Salesforce. Everything is done through the frustrating Outreach pop up bar. I have to hop back and forth between Salesforce and Outreach to view my reports because the data doesn't live in Salesforce it lives in Outreach. Everything seems to live in Outreach which is frustrating when so much of my day is spent working out of Salesforce.
What problems is the product solving and how is that benefiting you?
Outreach allows me to effectively run a set of plays through its sequences. It is amazing when it comes to blasting emails at mass. Very similar to a marketing automation tool.
Recommendations to others considering the product:
Do your research and due diligence on whats available in the marketplace.
Can't imagine life without Outreach
What do you like best about the product?
The product was clearly designed by people who get sales and put themselves in the shoes of their users. My team lives in Outreach and it makes them sooooooo much more effective and efficient.
As a sales leader, I get full visibility into what's happening day in and day out and ensure my team is following our sales process and standards.
As a sales leader, I get full visibility into what's happening day in and day out and ensure my team is following our sales process and standards.
What do you dislike about the product?
Honestly there isn't anything I can nitpick right now.
What problems is the product solving and how is that benefiting you?
Visibility/Tracking - it pushes all of our sales team's emails, calls, and meetings back into Salesforce automatically so the entire company can get real time data and better visibility into what's going on.
Efficiency - with sequences my team is able to reach out to 10x the number of prospects every single day as compared to what they were doing before Outreach.
Control - as an admin I can partner with marketing to design the templates and sequences to make sure everyone is speaking about our products and services the way we want them to.
Efficiency - with sequences my team is able to reach out to 10x the number of prospects every single day as compared to what they were doing before Outreach.
Control - as an admin I can partner with marketing to design the templates and sequences to make sure everyone is speaking about our products and services the way we want them to.
Great Help!
What do you like best about the product?
Automation of campaigns through sequences
What do you dislike about the product?
It can feel a little cluttered with window panes sometimes
What problems is the product solving and how is that benefiting you?
Email tracking, campaign automation, pipeline management. Major increase in "successes" when prospecting and better conversion to opportunities
Overall good but has some shortcomings
What do you like best about the product?
Task management is easy and the user interface is very user friendly. I like that you have the ability to add multiple phone numbers for one prospect and mark whether the number is good or bad. Like the ability to see multiple email opens and to have a task auto generate when a prospect has engaged x number of times.
What do you dislike about the product?
I have had issues with the formatting of template emails when copying and pasting or moving text around within the email. It looks fine in outreach but when it sends to the prospect the text will sometimes be a different/color size and there doesn't seem to be a way to fix it without retyping everything.
What problems is the product solving and how is that benefiting you?
Sequencing prospects through a variety of channels (emails, calls, linkedin tasks)
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