Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach review: great and clear software that maximizes efficiency.
What do you like best about the product?
I like the accessibility and user friendly software that allows me to maneuver and prospect efficiently.
What do you dislike about the product?
I dislike the multitude of similar clients in similar businesses and how there is not a single button to find duplicates of the same company.
What problems is the product solving and how is that benefiting you?
Mastering outbound efficiency. At maximum output
Effective & Fast
What do you like best about the product?
What's great bout Outreach is the ability to templatize and sequence contacts very easily. Everything is user customizable so the user is always in control of the process from beginning to end.
What do you dislike about the product?
There was a slight learnign curve to the product but after repeated use I was able to take advantage of everything the platform offers in about a weeks time.
What problems is the product solving and how is that benefiting you?
The ability to easily and proactively my communication with contacts and ensure that I am not forgetting to reach out or going dark on any of them.
Recommendations to others considering the product:
Easy to use, effective, worth looking into.
Email Sequencing and SEM
What do you like best about the product?
The ability to make data driven decisions about cadence and content used to engage our prospects.
What do you dislike about the product?
We have had some recurring call quality issues when using Outreach Voice.
What problems is the product solving and how is that benefiting you?
It helped us improve our content and cadence strategy while prioritizing activity for the highest quality or most engaged prospects. This improved overall efficiency and conversion for sales and marketing.
Outreach
What do you like best about the product?
Outreach is really great at helping me stay organized
What do you dislike about the product?
Sometimes it takes too long to sinc and that's annoying.
What problems is the product solving and how is that benefiting you?
It helps me to be quick in reaching customers and they pick up more with the local number.
Recommendations to others considering the product:
Its great
Outreach serves our needs just fine and is easy to use
What do you like best about the product?
The templates and snippets are easy to create and share with the team - Then they can use them right from their email (we use GMail, so we have the Chrome extension). I like the previews on the right side so you know exactly how it will look when auto-populating information.
What do you dislike about the product?
Even with extra training from the Outreach team, it can be difficult to get buy-in from Account Executives on how Outreach can work for sellers. The outbound team gets great use out of the sequences, but we struggle with adoption for sellers. I also wish that importing Prospects into Outreach from Salesforce was easier/more intuitive. Right now it's very manual, which could be why not all the sellers use it as much as we would like.
What problems is the product solving and how is that benefiting you?
We are reaching the right contacts at massive scale through Outreach. As long as your messaging is right for the persona you're reaching, you will see responses at a scale far beyond what you'd get without using Outreach.
Recommendations to others considering the product:
Do you want to be able to analyze calls easily? Consider using an additional service that records and analyzes calls. Call review through Outreach is not very simple and does not record in every state. For email tracking, mass outreach, templates, etc., Outreach does just fine.
Outreach as a user
What do you like best about the product?
ease of emailing everyone, overview of accounts and contacts that you are reaching our too
What do you dislike about the product?
effectiveness in synching with salesforce and the communication between the two seems to always lag
What problems is the product solving and how is that benefiting you?
emailing, outreach, sequencing, and other sales related items
Recommendations to others considering the product:
more training provided to sales teams
Great task workflow software
What do you like best about the product?
I love outreaches task workflow and also their sequences. It allows you to set your workflow and fly through high volumes of activity without sacrificing quality.
What do you dislike about the product?
I dislike the link with salesforce. We have some things that don't sync over well. Also the opportunity management in it is spotty along with good areas for note taking.
What problems is the product solving and how is that benefiting you?
We are solving automated sequence problems with outreach. We used a very high touch manual method before in salesforce tasks and it was so hard to keep up and manage. Outreach simplified everything.
Recommendations to others considering the product:
Trial it. It is a very powerful software that can most likely ease your workflows or your reps.
Outreach Review
What do you like best about the product?
Made daily activities of sales rep very efficient.
What do you dislike about the product?
I have some troubles with sequences, switching steps in sequences.
What problems is the product solving and how is that benefiting you?
Making the daily life of a sales rep more efficient, allows us to easily make calls and send emails.
Outreach works
What do you like best about the product?
Ease of organizing activity, organizing sequences for client outreach
What do you dislike about the product?
Can be slow, a lot a calls drop. Often goes down for hours at a time
What problems is the product solving and how is that benefiting you?
Consolidating all calls into one area
Quick-fire Contact
What do you like best about the product?
My favorite part about Outreach are the daily task logs. This is especially nice for employees new to B2B sales. It provides outline and direction.
What do you dislike about the product?
There can be a lack of awareness to bounced emails or reasoning for failed sequencing. When first using, it was unclear why my emails were bouncing or why I was being throttled.
What problems is the product solving and how is that benefiting you?
It clearly helps with productivity and contact to customers. With its' auto-logging into our CRM, it helps reps keep track of their activity with little extra work to them. This provides clarity to the rest of the team and lessens the confusion when territories are re-arranged.
Recommendations to others considering the product:
Great for a growing/changing SDR organization.
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