Outreach Sales Execution Platform
OutreachExternal reviews
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High potential, but lacks key features
What do you like best about the product?
Sales enablement and the ability to empower sales reps to automate their our email nurtures.
What do you dislike about the product?
There isn't the ability to automate system notifications for users.
What problems is the product solving and how is that benefiting you?
Sales enablement and content/narrative control for go to market strategy.
Recommendations to others considering the product:
Be certain with reporting requirements. Reporting for Outreach is very limited and if your plan is to monitor sales performance and activity, be prepared to have to manipulate the data in order to learn what's most important to your business.
Learning Curve
What do you like best about the product?
I like the idea of sequences in Outreach. Makes prospecting easier to organize and integrate different types of touchpoints within the process. Outreach helps keep you accountable to make sure you're staying up to date with your daily tasks.
What do you dislike about the product?
Outreach has a very strict rule on "bounced" e-mails (which makes sense) but I've run into issues when not having 100% correct e-mails. Once you hit a certain amount of bounces per day, Outreach will block you from sending any more out for 24 hours. If you have good e-mails, not a problem. But if you have a mass outreach strategy and don't have perfect e-mails it will be hard to track success.
What problems is the product solving and how is that benefiting you?
Outreach has automated our mass outreach e-mail strategy and helped us implement a new strategy for higher level prospects. There are many different types of sequences and touchpoints we are using for different events and prospecting.
Great product
What do you like best about the product?
I love how it has helped our sales team and our CSM. It has created more efficient use of their time so they can better prospect for leads and schedule time seamlessly
What do you dislike about the product?
Nothing. This product is great! I hope they release new features soon
What problems is the product solving and how is that benefiting you?
This has helped our sales team and CSMs become more efficient with the selling process.
Outreach Review
What do you like best about the product?
I like that I can easily sequence my prospects and very easily remember who to call/when.
What do you dislike about the product?
I dislike the fact that it seems hard to navigate sometimes.
What problems is the product solving and how is that benefiting you?
Quicker prospecting.
Outreach is awesome
What do you like best about the product?
Easy to use, make reaching prospects quick and painless.
What do you dislike about the product?
One of the slowest SaaS products I have used. Takes a long time to load pages.
What problems is the product solving and how is that benefiting you?
Keeps me up to date on tasks and easy to make one click calls.
Enterprise Sales - Great tool for ABM
What do you like best about the product?
When I am adding new contacts for a large account I can easily add them to an Outreach sequence per my choosing. Therefore I can send different prospects their customized sequence. I also like the fact that we can record the calls from Outreach and review them for information at a later time.
What do you dislike about the product?
The only issue I've run into is sometimes it's slow as far reflecting adding contacts to SFDC and them actually showing up in Outreach. I usually have to refresh several times or wait 1 min.
What problems is the product solving and how is that benefiting you?
Adding contacts to sequences from larger accounts so I may expand the usage of an existing customer.
Recommendations to others considering the product:
If you want to automate your first few touches this is a good way to add contacts quickly but I would suggest making the sequences relevant and have a target audience.
Business Development Manager
What do you like best about the product?
The ease of logging activity, The consistency of activity pulling over to our CRM salesforce, The ease of creating step by step sequences
What do you dislike about the product?
The complexities compared to Sales Loft, adding multiple contacts to a sequence compared to a cadence, having to log 3 different fields to log 1 task.
What problems is the product solving and how is that benefiting you?
Logging conversations, multiple email campaigns, benefits are positive with multi touch campaigns.
Feels like 10 of me are working
What do you like best about the product?
My favorite aspect of Outreach is being able to create my own personalized snippets to rapidly increase how long it takes me to create a highly personalized email with the right content
What do you dislike about the product?
Duplicates can cause issues between the tools
What problems is the product solving and how is that benefiting you?
Saving time, forgetting to follow up, productivity
The ultimate time saver for sales reps at any experience level.
What do you like best about the product?
Set it and forget it. Time kills all deals and with Outreach, you're able to let the tool run the bulk of the cold outreach process, so you can focus on more strategic approaches.
What do you dislike about the product?
Some of the integrations are a little suspect; often times, SFDC and Outreach don't speak to each other as quickly as you'd like.
What problems is the product solving and how is that benefiting you?
Outreach has saved me uncountable amount of hours that were previously spent sending one-off emails or following up with tasks,
too complicated
What do you like best about the product?
email sequences. I like being able to set up long chains of emails, putting prospects in, and letting Outreach do the work
What do you dislike about the product?
too complicated, i get lost in the UI, there are too many functions that I don't care about or use and it's overwhelming.
What problems is the product solving and how is that benefiting you?
automated emails and tracking opens
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