Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach allows us to reach thousands of prospects a day/requires less (hu)man power than cold calls
What do you like best about the product?
There are a ton of features within outreach. We mostly use campaign management and reporting. Another thing to know about outreach is that the support is very good. If you have questions, your CSM will likely be quick to provide whatever is needed.
What do you dislike about the product?
I wish the reporting page was more robust with visuals. We use the tool on behalf of our clients and I'd like to be able to share more visuals with them.
What problems is the product solving and how is that benefiting you?
Efficiency and wide prospect outreach are the benefits.
Recommendations to others considering the product:
If you are going to use outreach, you must be committed to learning the tool. It is not a difficult tool to use but there is a lot involved with using it at its highest potential. You need to be all in!
Take your business to the next level
What do you like best about the product?
Outstanding piece of software! Keeps you on track with any task
What do you dislike about the product?
Not a single complaint around anything!!
What problems is the product solving and how is that benefiting you?
Prospecting, teaching clients
Outreach is Outrageously Awesome!
What do you like best about the product?
Outreach is great for numerous uses, specifically sequencing prospects with call/emails and integrating with Salesforce.
What do you dislike about the product?
The biggest issue with Outreach is occasionally there is confusion with a duplicate name or email address and seems to throw a wrench in the system momentarily.
What problems is the product solving and how is that benefiting you?
It allows me to make lists for certain prospects with specific actions and once they've gone through that sequence I can decide to drop them or add them to another sequence. Meaning prospects don't fall through the cracks and I'm able to set certain tasks to reach them in the future.
Recommendations to others considering the product:
Using Outreach will make you more productive and efficient with each action.
Efficiency
What do you like best about the product?
I like best the ability to track email opens and links along with the automatic logging of activity in salesforce
What do you dislike about the product?
What I dislike about outreach is the lack of training that I received from my employer while onboarding
What problems is the product solving and how is that benefiting you?
streamlined my day to day with automating tasks and loggin activity automatically in salesforce
Recommendations to others considering the product:
none
Best app
What do you like best about the product?
Best app,many integration , great ui and ux
What do you dislike about the product?
Connection api, doesn't connect to our call system
What problems is the product solving and how is that benefiting you?
Visualization, streamlined , automation, visualization
We would like to automate the contact with pre and post customers & users - notification to do work, email alerts according to data from several sources
We would like to automate the contact with pre and post customers & users - notification to do work, email alerts according to data from several sources
Recommendations to others considering the product:
great UI, automation engine, 1 hub, many integrations
Great Capabilities - Difficult to integrate
What do you like best about the product?
The customization of the platform while being able to work across email and phone is tremendous
What do you dislike about the product?
Difficult to implement because the technology is so customizable - needed more support from Outreach
What problems is the product solving and how is that benefiting you?
Automation of emails and easy scheduling for our sales reps
Outreach review: great and clear software that maximizes efficiency.
What do you like best about the product?
I like the accessibility and user friendly software that allows me to maneuver and prospect efficiently.
What do you dislike about the product?
I dislike the multitude of similar clients in similar businesses and how there is not a single button to find duplicates of the same company.
What problems is the product solving and how is that benefiting you?
Mastering outbound efficiency. At maximum output
Effective & Fast
What do you like best about the product?
What's great bout Outreach is the ability to templatize and sequence contacts very easily. Everything is user customizable so the user is always in control of the process from beginning to end.
What do you dislike about the product?
There was a slight learnign curve to the product but after repeated use I was able to take advantage of everything the platform offers in about a weeks time.
What problems is the product solving and how is that benefiting you?
The ability to easily and proactively my communication with contacts and ensure that I am not forgetting to reach out or going dark on any of them.
Recommendations to others considering the product:
Easy to use, effective, worth looking into.
Email Sequencing and SEM
What do you like best about the product?
The ability to make data driven decisions about cadence and content used to engage our prospects.
What do you dislike about the product?
We have had some recurring call quality issues when using Outreach Voice.
What problems is the product solving and how is that benefiting you?
It helped us improve our content and cadence strategy while prioritizing activity for the highest quality or most engaged prospects. This improved overall efficiency and conversion for sales and marketing.
Outreach
What do you like best about the product?
Outreach is really great at helping me stay organized
What do you dislike about the product?
Sometimes it takes too long to sinc and that's annoying.
What problems is the product solving and how is that benefiting you?
It helps me to be quick in reaching customers and they pick up more with the local number.
Recommendations to others considering the product:
Its great
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