Outreach Sales Execution Platform
OutreachExternal reviews
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Best sales management tool I've ever used
What do you like best about the product?
I love the simplicity of building campaign sequences and template variables for bulk emails.
What do you dislike about the product?
It can be a bit glitchy at times, especially with the salesforce integration.
What problems is the product solving and how is that benefiting you?
everything related to sales management.
Great for time management
What do you like best about the product?
I love the ability to customize campaign sequences
What do you dislike about the product?
It does tend to go down more than you would expect from such a large company.
What problems is the product solving and how is that benefiting you?
Time management and sales processes
Great tool
What do you like best about the product?
Sequences on Outreach are what makes this software so cool. The interface of the completion of tasks is the best part in my opinion. I've never seen a piece of software that assists you with everything you need to complete your tasks.
What do you dislike about the product?
That it is a weird in-between on not being a CRM and being a CRM. I would love to see better integration with Salesforce.
What problems is the product solving and how is that benefiting you?
Having a consistent client outreach and guidance on next steps to be able to sell.
Recommendations to others considering the product:
Make sure that when buying you have a running CRM and sales processes. If you are just starting out make sure that you have that first and then purchase this. Your sales team will love it.
Outreach keeps you going, even if you've forgotten where you are.
What do you like best about the product?
I like using Outreach because I'm not the best at remembering where I am in the process of connecting with interested customers. Outreach makes it easy to see where I am in the process.
What do you dislike about the product?
I dislike how easy it is to generate so many emails so quickly to the point I get flagged as a spammer.
Not my intension, but I have a lot of customers in the same place in emails sequencing.
Not my intension, but I have a lot of customers in the same place in emails sequencing.
What problems is the product solving and how is that benefiting you?
I use Outreach to reach a lot of customers very quickly in scheduled touch points.
Recommendations to others considering the product:
Keep on track and manage engagement.
Excellent outbound tool
What do you like best about the product?
How easy it is to keep an overview, and follow up on your prospects. You never seem to loose track!
What do you dislike about the product?
It was a bit difficult to become an expert in the tool, but once you're there it is the best
What problems is the product solving and how is that benefiting you?
Never loosing track
constantly keeping overview
Integration with Linkedin
constantly keeping overview
Integration with Linkedin
Recommendations to others considering the product:
Best tool out there if you ask me
Incredible product
What do you like best about the product?
Outreach has been a huge game changer in helping out team manage tasks and track activity.
What do you dislike about the product?
We’ve had a few problems with call quality and dropped calls but overall has been pretty reliable.
What problems is the product solving and how is that benefiting you?
Being able to personalize outreach at scale has been extremely helpful to us.
Sales User Experience
What do you like best about the product?
User experience is very easy and intuitive. Customer support response time is very timely. Seamless integration with Gmail. I can manage multiple email sequences/campaigns very easily with reminders for specific actions and items. Outreach can be a way to manage your day to day action items and automate much of the outbound messaging to an account/company based on whatever filters you'd like.
What do you dislike about the product?
Sending single bulk emails can be difficult to navigate. To my knowledge does not integrate with Freshsales. Honestly don't have many negative things or features I dislike.
What problems is the product solving and how is that benefiting you?
Outreach can be a place for managing email campaigns, action items, tasks, and day to day activities. This helps me say organized and limit the number of things that slip through the cracks. I can do more out-bounding and prospecting by having it run in the background of my other duties.
Recommendations to others considering the product:
This product has come a long way. I use to not like using it, but once I because versed in how to properly use its features I was able to vastly up my efficiency and productivity.
Great tool
What do you like best about the product?
Automates follow up - the 2nd, 3rd touch point gets the best response, but also requires the most effort to manually send - Outreach solves that!
What do you dislike about the product?
Formatting of messages can be a bit wonky sometimes
What problems is the product solving and how is that benefiting you?
Automated our Inbound workflow to connect quickly and efficiently. It's like folks are scheduling demos unabated
Sales
What do you like best about the product?
I love how easy it is to create sequences, templates, snippets, and calls all in one place.
The view for recent activity view is way better than Salesforce and I regularly use this probably close to 100 times a day.
Setting follow up calls or tasks is a life saver. Especially because you can change the priority and how it notifies you. The daily digest email is cool too so I can see how my day looks from a prospecting prospective and reflect on my activity from the previous day.
The view for recent activity view is way better than Salesforce and I regularly use this probably close to 100 times a day.
Setting follow up calls or tasks is a life saver. Especially because you can change the priority and how it notifies you. The daily digest email is cool too so I can see how my day looks from a prospecting prospective and reflect on my activity from the previous day.
What do you dislike about the product?
It's pretty freakin awesome, but if I had to improve something it would be to make some of the analytics reporting more robust. For example. I wish I could sort my prospects by engagement and easily see a preview of the engagement activity.
What problems is the product solving and how is that benefiting you?
It makes me a prospecting machine. Saves an insane amount of time and makes it super easy to set follow up reminders. The sequences also keep sales reps from giving up too soon or wondering when and how they should follow up.
Scales your prospecting
What do you like best about the product?
Outreach provides a scalable way to reach your addressable market
What do you dislike about the product?
There are a lot of bells and whistles to Outreach which I'm sure I am not utilizing- it would be great for the tool to make recommendations within the app of other features that I should use.
What problems is the product solving and how is that benefiting you?
I am able to send targeted, relevant emails at scale that net a higher return of responses, meetings & opportunities if I were to single-handedly write each individual email or send out a spammy, mass-blast email that is not customized to the recipient.
Recommendations to others considering the product:
Use Outreach for customized, prospecting emails at scale
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