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Reviews from AWS customer

1 AWS reviews
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External reviews

3,481 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Layne L.

Streamline your prospecting with Outreach

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Outreach has been a great system for our reps to automate some of the regular tasks related to prospecting.
What do you dislike about the product?
The search filters are not very user friendly. Most of the reps couldn't figure out how to narrow down their prospects within specific parameters.
What problems is the product solving and how is that benefiting you?
We've been able to use more A/B testing with prospecting messaging, and have been able to automate some of the dialing.
Recommendations to others considering the product:
Consider the roles of the individuals that you are thinking about having to use the platform. If you have reps that are only likely to use the click to call feature, there is likely a less costly alternative.


    Health, Wellness and Fitness

Outreach yes or no

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
The ability to send mass emails was great
What do you dislike about the product?
very hard to understand if you sent emails to multiple folks if they knew it was specifically to them
What problems is the product solving and how is that benefiting you?
Works well with Salesforce
Recommendations to others considering the product:
If you can take the time to figure it out it may be useful.


    Computer Software

My love for Outreach.io

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
As an Account Executive, I own 2000+ accounts. The ability to automate my outreach with Outreach.io is far superior than any other tool I've used in the past.
What do you dislike about the product?
No much that I dislike about Outreach. Although, some of their functionality could be more user-friendly.
What problems is the product solving and how is that benefiting you?
Outreach automation and the ability to scale my outbound activity.


    Market Research

Life is easier with Outreach

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Outreach is so efficient and easy to use. It helps me with my prospecting and speeds up the process tremendously. I can make prospecting calls and emails 10X faster with outreach.
What do you dislike about the product?
Setting up the initial sequences are difficult but once you get the hang of it, it's not bad.
What problems is the product solving and how is that benefiting you?
It is helping me contact the right number of people each week to have success in my job.


    Marketing and Advertising

Sequences keeps us on track

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Outreach has sequences, which is great for keeping on top of your clients/prospects. Once you add someone to a sequence, Outreach allows you to tailor the journey based on how often you want to communicate with that person.
What do you dislike about the product?
It's a little finicky at first when trying to add certain contacts to the sequences you create. Initially, it was confusing on bulk-adding contacts to a sequence. It's not the most friendly for UI/UX, but gets the job done.
What problems is the product solving and how is that benefiting you?
We are solving the problem of prospecting output. Outreach has helped us pump out more emails and phone calls to contacts.


    Information Technology and Services

I refuse to sell without it

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Outreach is intuitive, clean, and generally bug-free to use. Far better than YesWare, which I used at a previous company. Not even a competition. As an Enterprise Account Executive, I don't have too much time to prospect, but I'm able to follow a semi-automated sequence that involves some personal email and several cold calls, and typically I can book 3-4 meetings / week.

Without Outreach, I'd be lucky to book 1.
What do you dislike about the product?
I wish you guys could connect to Zoom Info better. We have so many sequences that we can't add a contact directly from zoominfo into a sequence.
What problems is the product solving and how is that benefiting you?
It would be great if there was an easy way for me to make my snippets shareable with my colleagues without changing each one manually. The collaboration / cataloging features could use some serious improvement.


    Elan C.

Excellent tool for thoughtful, systematic outreach

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Outreach helped our team improve efficiency and our follow-up to our external partners.
What do you dislike about the product?
It took a while to get our system up and running. I'm not sure if it's because our organization is customized, or the Outreach team is a little slow to respond, but it took us longer than expected for us to start using the tool.
What problems is the product solving and how is that benefiting you?
We wanted a way to remember to follow-up to people and to have the tool do it for us automatically. Our follow-ups don't need to be customized, so this was a great tool to follow-up with folks so that we're top of mind.


    Darren C.

Outreach helps me prioritize and follow up with prospects.

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Task generation and sequencing. I am able to target prospects and send out emails and call tasks tailored to my own timeline. This allows me to reach more people than I would be able to manually.
What do you dislike about the product?
Outreach voice. Outreach voice has been up and down for me. There has been too many times when the call drops or they can't hear.
What problems is the product solving and how is that benefiting you?
Reaching more people in a short period of time.
Recommendations to others considering the product:
Great tool to use in sales.


    Jamie H.

Outreach makes my work flow a lot easier.

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Sending emails and reminding me of tasks I have to get done has become a lot easier since using outreach.
What do you dislike about the product?
It took some time for me to get used to outreach voice, but the more I use it, the easier it is becoming.
What problems is the product solving and how is that benefiting you?
There are no tasks slipping through the cracks, it is a very organized way of reaching out to new and old clients.
Recommendations to others considering the product:
Use it as much as possible to get used to it, it will help massively with your day to day struggles.


    Alexa M.

Outreach makes cold calling a breeze!

  • September 24, 2019
  • Review provided by G2

What do you like best about the product?
Connecting outreach to your CRM (Salesforce in my case) makes reaching out to prospects faster and easier. I can send out emails on a campaign and Outreach automatically logs everything. I have Outreach also connected to my email which makes inserting pre-created emails awesome.
What do you dislike about the product?
Outreach auto-archives emails. I'm not sure why and I'm not sure if there's a way to fix this while keeping everything in flow!
What problems is the product solving and how is that benefiting you?
I am able to get more touches in during prime prospecting hours. I am also able to get more emails out since they're automatically being sent.