Outreach Sales Execution Platform
OutreachExternal reviews
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Many Capabilities Can be Buggy
What do you like best about the product?
Outreach has a great UI, is very easy use and understand, and does everything I need for sales outreach. I am constantly blown away with how easy the product is to use and how much I can do with it. I love how I can see the data on response rates and easily A/B test different messaging.
What do you dislike about the product?
It can be pretty buggy. Sometimes it just doesn't work or will just shut down for no reason whatsoever. It also doesn't always sync well with SF and workflows can be clunky, but that might be more of a function of my own companies SF set-up and integration.
What problems is the product solving and how is that benefiting you?
I use outreach for sales. I am able to track and bucket my prospects super easily which is great!
Recommendations to others considering the product:
I love it!
Outreach.io
What do you like best about the product?
I like that I can send mass emails to people and easily import from salesforce. it really streamlines my prospecting process and helps me be more efficient.
What do you dislike about the product?
Sometimes it will shut down for a few minutes at a time.
What problems is the product solving and how is that benefiting you?
I am becoming more efficient in my day to day prospecting- it really helps with organization.
Reviewing Outreach
What do you like best about the product?
The ease of use on the dialer is good. The ability to have call recording is also helpful
What do you dislike about the product?
The system can get robust and overwhelming at times.
What problems is the product solving and how is that benefiting you?
I have solved the ability to back and listen to my call recordings
Outreach helps me keep my sales campaigns on track!
What do you like best about the product?
Great way to integrate SalesForce and a system to automate your touchpoints. Outreach is a great tool to keep your sales campaign on track and interactive with your prospects.
What do you dislike about the product?
Sometimes bulk loading leads takes a little while with their labeling system.
What problems is the product solving and how is that benefiting you?
Outreach makes me more dynamic at my job and able to reach prospects in multiple media forms - while keeping me organized and on track.
Recommendations to others considering the product:
Great sales tool!
We integrate our product with Outreach to expand on our product's capabilities
What do you like best about the product?
Being able to have the Outreach's flexibility at our fingertips makes our product much more attractive to the loyal Outreach following
What do you dislike about the product?
Have not really come in contact with any bugs or major issues yet.
What problems is the product solving and how is that benefiting you?
Having Outreach as a part of our product enables companies to go a step further and efficiently manage the customer buying experience.
Recommendations to others considering the product:
It is in your best interest to take a deep look into Outreach for your use cases. They are a reliable and efficient tool.
Sales- Account Manager
What do you like best about the product?
The ability to send sequences- really help automates my day to day tasks. I also love the integration with gmail so I can see when my prospects opened my emails.
What do you dislike about the product?
The ease of use initially- it took me a while to really figure out how to use the product. Not everything was super intuitive.
What problems is the product solving and how is that benefiting you?
The main benefit of Outreach in my work is the improved efficiency in my day to day tasks- it's given me back time in to my day which is invaluable
Recommendations to others considering the product:
Take a look at the trainings before trying to start blindly using the software
It's ok, if we didn't have someone consulting for the platform would be a challenge
What do you like best about the product?
The design of the UX is great. Nice colors and fluid movements will load quick.
What do you dislike about the product?
Uploading lists to be EXACTLY how outreach needs them to look. Also, the personalization tokens they use to code in are not universal. It makes writing copy difficult.
What problems is the product solving and how is that benefiting you?
The main purpose of the product to cold outreach to prospects via email and phone and track it accordingly.
Outreach is the way of SDR futures.
What do you like best about the product?
I like how easy it is to pull data from zoominfo and within seconds using it how you want.
What do you dislike about the product?
How you eventually have to refresh the page when it starts lagging on the pages.
What problems is the product solving and how is that benefiting you?
Sales process when it comes to sequences and snippets so you can have data/content saved without having to copy and paste every time
Recommendations to others considering the product:
Don’t hesitate. Outreach has been a great selling tool and easy to use without any tutorials.
The Best Complement to Your Sales Process
What do you like best about the product?
Outreach has completely changed the way we prospect and track our sales activities. The platform has become a critical part of our day-to-day. The tasks have really helped to hold our team accountable, ensuring we stay on top of cold outbound as well as follow up for deals moving further down the pipeline.
What do you dislike about the product?
The implementation was a bit clunky at first. As a start-up, it was a bit daunting to implement it. We literally had to build everything from scratch - templates, sequences, snippets, field mapping, etc. It was very overwhelming!
We still want to see some improvements in the information integration between Salesforce and Outreach (mapping of fields) as well as the reporting. We often suggest enhancements.
We still want to see some improvements in the information integration between Salesforce and Outreach (mapping of fields) as well as the reporting. We often suggest enhancements.
What problems is the product solving and how is that benefiting you?
We are automating tasks and holding the team more accountable for their activities. There is consistency in the type of communications being sent by the inbound/outbound teams. Additionally, we are realizing our conversion rates have dramatically increased throughout the company.
Outreach is a needed tool in Sales development
What do you like best about the product?
The ease of use and ability to do everything you need to do in one place
What do you dislike about the product?
The functionality to go back a screen needs to be improved on
What problems is the product solving and how is that benefiting you?
saving time and staying organized with the ability to set up tasks to call / email your prospects
Recommendations to others considering the product:
buy it!!!!!!!!!!
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