Outreach Sales Execution Platform
OutreachExternal reviews
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Sequences keeps us on track
What do you like best about the product?
Outreach has sequences, which is great for keeping on top of your clients/prospects. Once you add someone to a sequence, Outreach allows you to tailor the journey based on how often you want to communicate with that person.
What do you dislike about the product?
It's a little finicky at first when trying to add certain contacts to the sequences you create. Initially, it was confusing on bulk-adding contacts to a sequence. It's not the most friendly for UI/UX, but gets the job done.
What problems is the product solving and how is that benefiting you?
We are solving the problem of prospecting output. Outreach has helped us pump out more emails and phone calls to contacts.
I refuse to sell without it
What do you like best about the product?
Outreach is intuitive, clean, and generally bug-free to use. Far better than YesWare, which I used at a previous company. Not even a competition. As an Enterprise Account Executive, I don't have too much time to prospect, but I'm able to follow a semi-automated sequence that involves some personal email and several cold calls, and typically I can book 3-4 meetings / week.
Without Outreach, I'd be lucky to book 1.
Without Outreach, I'd be lucky to book 1.
What do you dislike about the product?
I wish you guys could connect to Zoom Info better. We have so many sequences that we can't add a contact directly from zoominfo into a sequence.
What problems is the product solving and how is that benefiting you?
It would be great if there was an easy way for me to make my snippets shareable with my colleagues without changing each one manually. The collaboration / cataloging features could use some serious improvement.
Excellent tool for thoughtful, systematic outreach
What do you like best about the product?
Outreach helped our team improve efficiency and our follow-up to our external partners.
What do you dislike about the product?
It took a while to get our system up and running. I'm not sure if it's because our organization is customized, or the Outreach team is a little slow to respond, but it took us longer than expected for us to start using the tool.
What problems is the product solving and how is that benefiting you?
We wanted a way to remember to follow-up to people and to have the tool do it for us automatically. Our follow-ups don't need to be customized, so this was a great tool to follow-up with folks so that we're top of mind.
Outreach helps me prioritize and follow up with prospects.
What do you like best about the product?
Task generation and sequencing. I am able to target prospects and send out emails and call tasks tailored to my own timeline. This allows me to reach more people than I would be able to manually.
What do you dislike about the product?
Outreach voice. Outreach voice has been up and down for me. There has been too many times when the call drops or they can't hear.
What problems is the product solving and how is that benefiting you?
Reaching more people in a short period of time.
Recommendations to others considering the product:
Great tool to use in sales.
Outreach makes my work flow a lot easier.
What do you like best about the product?
Sending emails and reminding me of tasks I have to get done has become a lot easier since using outreach.
What do you dislike about the product?
It took some time for me to get used to outreach voice, but the more I use it, the easier it is becoming.
What problems is the product solving and how is that benefiting you?
There are no tasks slipping through the cracks, it is a very organized way of reaching out to new and old clients.
Recommendations to others considering the product:
Use it as much as possible to get used to it, it will help massively with your day to day struggles.
Outreach makes cold calling a breeze!
What do you like best about the product?
Connecting outreach to your CRM (Salesforce in my case) makes reaching out to prospects faster and easier. I can send out emails on a campaign and Outreach automatically logs everything. I have Outreach also connected to my email which makes inserting pre-created emails awesome.
What do you dislike about the product?
Outreach auto-archives emails. I'm not sure why and I'm not sure if there's a way to fix this while keeping everything in flow!
What problems is the product solving and how is that benefiting you?
I am able to get more touches in during prime prospecting hours. I am also able to get more emails out since they're automatically being sent.
Many Capabilities Can be Buggy
What do you like best about the product?
Outreach has a great UI, is very easy use and understand, and does everything I need for sales outreach. I am constantly blown away with how easy the product is to use and how much I can do with it. I love how I can see the data on response rates and easily A/B test different messaging.
What do you dislike about the product?
It can be pretty buggy. Sometimes it just doesn't work or will just shut down for no reason whatsoever. It also doesn't always sync well with SF and workflows can be clunky, but that might be more of a function of my own companies SF set-up and integration.
What problems is the product solving and how is that benefiting you?
I use outreach for sales. I am able to track and bucket my prospects super easily which is great!
Recommendations to others considering the product:
I love it!
Outreach.io
What do you like best about the product?
I like that I can send mass emails to people and easily import from salesforce. it really streamlines my prospecting process and helps me be more efficient.
What do you dislike about the product?
Sometimes it will shut down for a few minutes at a time.
What problems is the product solving and how is that benefiting you?
I am becoming more efficient in my day to day prospecting- it really helps with organization.
Reviewing Outreach
What do you like best about the product?
The ease of use on the dialer is good. The ability to have call recording is also helpful
What do you dislike about the product?
The system can get robust and overwhelming at times.
What problems is the product solving and how is that benefiting you?
I have solved the ability to back and listen to my call recordings
Outreach helps me keep my sales campaigns on track!
What do you like best about the product?
Great way to integrate SalesForce and a system to automate your touchpoints. Outreach is a great tool to keep your sales campaign on track and interactive with your prospects.
What do you dislike about the product?
Sometimes bulk loading leads takes a little while with their labeling system.
What problems is the product solving and how is that benefiting you?
Outreach makes me more dynamic at my job and able to reach prospects in multiple media forms - while keeping me organized and on track.
Recommendations to others considering the product:
Great sales tool!
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