Outreach Sales Execution Platform
OutreachExternal reviews
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Reliable Service
What do you like best about the product?
Outreach has given us a hand on communicating without prospects and is a tool so robust that we don't even need to move to another screen to do out work.
What do you dislike about the product?
Sometimes it gets unliked from the outlook platform and we need to link manually once again
What problems is the product solving and how is that benefiting you?
Cold calling, data flows, inbound and outbound selling
Daily work
What do you like best about the product?
Outreach is basically telling me to do every day. You create sequences and there creates a task and follow-ups. I keeps me on track and always on top of my todos
What do you dislike about the product?
When your new to the tool you could start to many sequences and the task could become to much to handle. you will find yourself in a mess. I have no solution how to fix yet otherwise then manually snooze them
What problems is the product solving and how is that benefiting you?
It is making my days a bit more structured, also on a stressful day where you don't know where to start outreach already have it solved for you
Outreach is a solid marketing tool for any org
What do you like best about the product?
The integrations with Outlook and Salesforce
What do you dislike about the product?
Takes a bit to get used to the interface and set up the campaigns
What problems is the product solving and how is that benefiting you?
A way to track campaigns from Salesforce and have reminders to the sales and marketing teams.
Outreach review
What do you like best about the product?
Flexibility in reporting, sequencing and the ability to work multiple channels
What do you dislike about the product?
Has been a bit buggy at times. Also can be inconsistent linking to Salesforce (this is very rare)
What problems is the product solving and how is that benefiting you?
Productivity with our sales team’s outreach. We have been much more efficient in terms of output, and have made smarter decisions as we improve messaging and sequence patterns
Recommendations to others considering the product:
Don’t do too much all at once. Take time to get comfortable with each feature before testing multiple iterations of things
A tactical and scalable growth engine.
What do you like best about the product?
I'm a big fan of Outreach's approach to managing revenue pipeline. Task workflows are enabled by performance data and supported by a huge network of integrations. It not only provides structure for what you are doing today but enables teams to see options and tools that they aren't yet using. From demand-gen to selling and account management, they cover it all.
What do you dislike about the product?
My dislike just comes back to balancing depth with ease of use - as Outreach develops greater functionality it becomes easier to get lost in the tool. There have been some great updates this year that have improved this, but I definitely want to see more guidance and streamlining in the platform. And for the record this hasn't created any negative outcomes, just makes learning the tool steeper.
What problems is the product solving and how is that benefiting you?
Outreach is the anchor technology that we use to generate and grow sales opportunities month over month.
Useful tool to reach people at scale
What do you like best about the product?
Outreach is useful tool to save your time in reaching multiple people at once. The best thing about is having personalisation enabled in every single step of your emails, sequencing, delivery etc.
What do you dislike about the product?
There's nothing specific that I don't like about this product as recent updates are all based on customer feedback and are really useful.
What problems is the product solving and how is that benefiting you?
Reaching multiple people at scale without having to keep track of manual follow-ups, manual opti-ins and replies and personalization within.
I've used Outreach on-and-off for the last year or so.
What do you like best about the product?
When doing inside sales, Outreach was immensely helpful.
What do you dislike about the product?
Perhaps this is a user error, but it can be difficult to maintain the volume of tasks when using Outreach.
What problems is the product solving and how is that benefiting you?
To get our mass messages to all customers.
Great Sales Development Tool - Email Automation
What do you like best about the product?
Outreach uses your own email server to send emails which help to get not flagged as Marketing or even Spam. It also has great integrations with Chrome, Salesforce, and even Drift. Also, their resources are great.
What do you dislike about the product?
The subject lines within a sequence can't be changed - it's either a new email conversation or "Re:XXX" email. Sometimes the reports seem to be overly complicated and it's hard to get to data I'd like to see.
What problems is the product solving and how is that benefiting you?
Email automation at scale for Sales Development purposes. The team can also share templates and we can compare what is working. We also try to convert prospects with a Drift chat bot integration.
Really good, close to great.
What do you like best about the product?
I really enjoy how easy the calling function is on Outreach. I also really enjoy the templates and snippet connections to Outlook because it makes sending emails out a breeze.
What do you dislike about the product?
I do not like that there is only an outbox on Outreach and not an inbox. To me, this just doesn't make sense. I also wish there was a phone app that automatically populated who is calling you on your caller ID so you know who is calling you. I have seen a few other apps do this.
What problems is the product solving and how is that benefiting you?
I am able to easily and quickly contact the number of people I need to and Outreach's templates make that easier.
Must Have for Sales Reps
What do you like best about the product?
The ability to scale and get more done in less time. This tool, if used properly, is critical to developing pipeline.
What do you dislike about the product?
In the event you make a mistake, it can be a firestorm. Make sure you audit all your emails. IE: Formatting, sequence steps, logic, throttles, etc.
What problems is the product solving and how is that benefiting you?
Pipeline generation, Not enough time in the day, tracking of messaging on the contact level, who else is contacting this contact.
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