Outreach Sales Execution Platform
OutreachExternal reviews
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Prospecting made easy
What do you like best about the product?
Outreach is an easy to use platform. It is perfect for task management and prospecting.
What do you dislike about the product?
I do not like how it is not backward compatible with SFDC. What updates in SFDC automatically updates in Outreach but what is update in Outreach does not always update in SFDC
What problems is the product solving and how is that benefiting you?
I am all over the place every day. Between taking multiple calls and sending hundreds of emails
Recommendations to others considering the product:
Great product. Easy to learn. Love the task feature and the sequence feature
A few rough patches in onboarding, but a robust tool
What do you like best about the product?
Great tools for a BDR or SDR. Really robust emailing and sequencing options as well as a great dialer.
What do you dislike about the product?
We had a rough time getting it all synced up and working. We also ran into a lot of issues getting alias's and multiple mailboxes to sync and work inside the system.
What problems is the product solving and how is that benefiting you?
We were trying to get a better tool to run outbound campaigns on. Definitely great at that as well as task management.
Recommendations to others considering the product:
Great tool, just be ready to work out a few integrations.
Solid tech, terrible support team
What do you like best about the product?
Outreach makes it really easy to send bulk emails, and isn't permissions based so it is perfect for sending large numbers of cold emails.
What do you dislike about the product?
The outreach support team is intentionally obtuse and unhelpful. Not only do they not seem to know their own product, but they will do everything they can to avoid answering questions.
What problems is the product solving and how is that benefiting you?
Most other email service providers are permission based, which is great for opted in emails, but don't help with cold emails. By allowing us to send cold emails on a bulk basis, we've been able to expand our sales and marketing efforts quite easily.
Outreach is Out-Standing
What do you like best about the product?
We love Outreach in our office because there are so many features and capabilities that make monitoring our reps super easy.
What do you dislike about the product?
Can't think of anything that we don't like about this company.
What problems is the product solving and how is that benefiting you?
Keep track of rep activity is what is the best thing so far about this program.
Great product
What do you like best about the product?
I really like the sequencing tools to keep in touch with customers
What do you dislike about the product?
Sometimes the chrome tab is a little bit glitchy
What problems is the product solving and how is that benefiting you?
Makes keeping in touch with people so simple
Sequences rock
What do you like best about the product?
As a task nerd, I enjoy building sequences that make sense for groups of folks - and I am really validated when I move through a sequence of prospecting and see a lead build. Integration with other apps make automating and overall prospect snapshots in one fell swoop super handy.
What do you dislike about the product?
Some emails sent from Google-based work email don't show analytics of open clicks and others don't...
What problems is the product solving and how is that benefiting you?
It can be tough to keep on top of where a prospect is in the pipe, and who else in the company is in touch with them. Keeps everybody on the same page - which makes a huge difference when someone in my company is talking to someone at the same prospective client where I am talking with another contact there.
Outreach done right
What do you like best about the product?
I love that I can automate email cadences. It's easier to manage things.
What do you dislike about the product?
I wish that it synced more seamlessly with SFDC. Other than that it is a great tool.
What problems is the product solving and how is that benefiting you?
It allows me to see my tasks for the day laid out in an easy-to-follow format.
Outreach review
What do you like best about the product?
Very easy to use, easy to navigate, everything is very organized
What do you dislike about the product?
Some lag, sometimes things don't update.
What problems is the product solving and how is that benefiting you?
lead generation
Recommendations to others considering the product:
It is a good product, I would recommend using
Very robust offering
What do you like best about the product?
It seems like Outreach is a complete solution for sales intelligence. We were using a competitor who wasn't on the cutting edge in regards to reporting, analytics and functionality which we found with Outreach. Their onboarding team is great and I love their commitment to getting adoption across the org.
What do you dislike about the product?
It is almost TOO robust at first. It is hard to get everyone onboard with a product that seems overwhelming. I'd love for them to have a 'quick start' guide of the first 10 steps one needs to do to get up and running.
What problems is the product solving and how is that benefiting you?
Email tracking, logging to Salesforce, analyzing campaigns. Their snippet tool is great to keep up to date statistics in a library.
AI meets Sales Automation
What do you like best about the product?
I love the prompts and sequences outreach provides.
What do you dislike about the product?
Sometimes the sequence doesn’t work for all prospects in an organization.
What problems is the product solving and how is that benefiting you?
Staying on top of my pipeline, follow up.
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