Outreach Sales Execution Platform
OutreachExternal reviews
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Saves time, makes money
What do you like best about the product?
Intuitive interface allow to quickly create sequences and templates.
The ability to clone and customize existing sequences is crucial.
The ability to clone and customize existing sequences is crucial.
What do you dislike about the product?
Mass import of contacts from SFDC disabled. This required a CSV upload which can be time consuming to populate manually.
What problems is the product solving and how is that benefiting you?
Contacting large groups with tailored messaging.
Great open and reply percentages, increases sales!
Great open and reply percentages, increases sales!
Outreach - Simple & Intuitive
What do you like best about the product?
Outreach is super simple to use. As a transactional SaaS sales rep, my ability to quickly get work done directly impacts my ability to hit my weekly/monthly goals. Outreach’s simple email tracking, templates, and snippets feature allows me to quickly respond to customers and keep them accountable.
What do you dislike about the product?
There’s a lot to outreach outside of the basics - I haven’t explored or used the more advanced features yet.
What problems is the product solving and how is that benefiting you?
Tracking open rates, reminders to follow up on emails not responded to, scheduling emails, templates and snippets for fast email creation. All wonderful tools helping me get work done quicker.
My Experience With Outreach
What do you like best about the product?
The automation of all of our interactions between our SDRs and our customer base + prospects
What do you dislike about the product?
The implementation and roll out was delayed given many account managers being changed
What problems is the product solving and how is that benefiting you?
Time management and customer engagement while targeting new prospects
Recommendations to others considering the product:
Go for it! ROI is incredible
Sdr
What do you like best about the product?
That it has all my leads in sequence that I put it in
What do you dislike about the product?
Nothing just keep it like it is. It’s really help the whole team. Hopefully everything is going good
What problems is the product solving and how is that benefiting you?
Calling with ring dna sometimes
Great solution to drive sales productivity
What do you like best about the product?
Outreach is a great solution to establish a sales (prospecting) process and gain visibility into the outcome. I love the ability to quickly create sequences that we can control as much or little ,as we want.
What do you dislike about the product?
There has been a little more issues of Outreach crashing in the last couple of months then I would have preferred. Unfortunately, when the system goes down, the team can't work (make calls, emails, follow up on tasks, etc.) Additionally, although the sync with salesforce is tight, I wish that we didn't have to use a totally separate tool as it makes the process to find new contacts and get them into all the systems (sfdc, outreach, etc.)
What problems is the product solving and how is that benefiting you?
Outreach allows us to have a standard process for our sales team to follow. Without a solution like Outreach, we would be in anarchy. And the ability to track who is engaging with our content/emails, etc is wonderful so we can properly engage with prospects.
Outreach
What do you like best about the product?
its a great system for making sure my emails sync to salesforce
What do you dislike about the product?
the system logs me out too frequently, it is up to me to realize when the email is set to send standard from gmail
What problems is the product solving and how is that benefiting you?
it is great for ensuring good salesforce hygiene
Great sales automation tool
What do you like best about the product?
I love the UI, the possibilities that the tool offers and the two way sync between Outreach and Salesforce.
What do you dislike about the product?
All fields on Outreach are text fields (despite them being mapped with Salesforce). The "matching" criteria are therefore limited to only:
1. Contains
2. Does not contain
3. Is
4. Is not
Numeric functions (greater, less etc.) and date functions (before, on, after, since) etc. are something I am looking forward to.
1. Contains
2. Does not contain
3. Is
4. Is not
Numeric functions (greater, less etc.) and date functions (before, on, after, since) etc. are something I am looking forward to.
What problems is the product solving and how is that benefiting you?
Enabling the sales teams to reach out to each and every lead, track them and continue conversations.
Recommendations to others considering the product:
It's a must have in your arsenal.
Outreach
What do you like best about the product?
Love how easy it is to integrate through SalesForce, also how quickly and easily i can sequence and run through call/email tasks. I'm also a huge fan of the Linkedin integration, because i can send a connect request, message, or even save them to a lead list if you subscribe to Sales Nav, even though the integration isn't perfect, i'd say it's still a huge increase in productivty for someone who leverages Linkedin for finding leads/sales.
What do you dislike about the product?
The integration through Linkedin could be a little better, it either disconnects or can't find the person i'm looking for. The boolean search leaves much to be desired in general for being click heavy. Every now and then, outreach will have an outage, just as any other tech company is vulnerable to. But their support team has always been super responsive to our team and is almost always aware of outages and working on a solution before we're even aware of it.
What problems is the product solving and how is that benefiting you?
Easy way to make an simple workflow for your daily tasks while being able to prioritize high value targets. Haven't used many enablement platforms like outreach, but i have to say this has a pretty good and easy to understand interface. Another benefit is, if you're in new business, you can configure your outreach tasks page to give you relevant new/info from twitter, crunchbase, and different news sources. It works really well for an SDR or new business Account Executive role.
Recommendations to others considering the product:
do it
Fantastic System to contact Prospects
What do you like best about the product?
Outreach connects you to the people that want to talk to you faster. If you leave a voicemail, your sequence can ensure that a followup email occurs and reschedules the next call for another day,
What do you dislike about the product?
The outreach uploads need to meet specific criteria, if they are not met the upload will fail.
What problems is the product solving and how is that benefiting you?
We are ensuring that we are reaching out to the right prospects that have previously reached out to us.
Still in the beginning phases of the implementation
What do you like best about the product?
The ability to use pre-designed templates to send to prospects. That way we can control the messaging.
What do you dislike about the product?
Not sure how the integration with Salesforce is going to work.
What problems is the product solving and how is that benefiting you?
Still starting out. No benefits yet
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