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Reviews from AWS customer

1 AWS reviews
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External reviews

3,494 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Matt V.

Outreach was fantastic

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
I love how outreach keeps me organized and reminds me when it is time to reach out to prospects on time.
What do you dislike about the product?
there is nothing I dislike about outreach.
What problems is the product solving and how is that benefiting you?
Outreach keeps my day and prospects organized. Outreach keeps me on top of my daily tasks and doesn't allow me to forget to reach out to the prospects that I need to speak with.
Recommendations to others considering the product:
none


    Keaton B.

Brilliant product to increase productivity and get you back to selling faster

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
Outreach allows me to automate many of my mundane tasks while being able to leverage proven workflows / email information used by others. I can quickly provide information to customers after discover or demo calls with snippets / templates as well as leverage our teams most successful sequences to prospect all at the same time. I think it's a most have for any sales organization
What do you dislike about the product?
I'm truly satisfied with the Outreach product offering and find myself using it to the full extent. One recommendation i had was better scheduling meetings type of tools, but they have already implemented that into the product, showing they are very focused on innovation.
What problems is the product solving and how is that benefiting you?
I'm reducing my time spent on mundane tasks / emails that can be easily leveraged over multiple-customers. I'm enhancing my ability to mass customize my messaging to many clients while being efficient with my time, yet providing a customized messaging for my potential customers.

I've also find a lot of benefit in the metric tracking to show how certain emails perform vs others as it helps me leverage the best options we already have available.


    Computer Software

Sales Development Representative

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
Outreach is great for making sequences and having quick snippets and templates that I can apply to emails to help save time in my overall process. Also, it helps keep me on track with prospects so that I get a certain amount of touches on each lead.
What do you dislike about the product?
Sometimes Outreach has a tough time syncing up with Salesforce, so sending emails through outreach sometimes get kicked back.
What problems is the product solving and how is that benefiting you?
Pace and organization. It helps me hit each lead a certain number of times and allow me to stay organized with particular sequences. For example, if I have a group of leads that attended a webinar. I have a particular sequence that I will attach these leads to, which makes things easy.


    Computer Software

Great

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy it is to get your dials done!
What do you dislike about the product?
I dislike how it isn't easy to go back and how it says someone opened an email 3 times every time they open it.
What problems is the product solving and how is that benefiting you?
Its solving my efficiency problems and it makes me able to hit more targets.


    Computer Software

Sales Development Rep

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
Helps keep me organized and on track with the next task. Love the sequences.
What do you dislike about the product?
Sometimes my outreach and salesforce do not
What problems is the product solving and how is that benefiting you?
Organizing and contacting prospects.
Recommendations to others considering the product:
Better integration with Salesforce.


    Robert T. M.

Role: Sales Development Representative

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
The tasks are great for straying organized, and help me come up with a game plan for each day. When I was SDR before, working in Salesforce was mostly feeling out what leads need to be touch. Outreach enabled me to have more strategic touches and gave me a convenient way to be more targeted with messaging.
What do you dislike about the product?
It would have been nice for there to be a tutorial when I first started. I wish there was a finish sequence button on email tasks/linkedin tasks. Outreach expands at inconvenient times while I am navigating salesforce. I would like the note taking to be an option during email/linkedin tasks. I would like for the note taking to be more seamless in general. I still use salesforce to input notes.
What problems is the product solving and how is that benefiting you?
I giving much more focused messaging, so I am able to set higher quality meetings through it. I am touching lead at a more consistent rate, which has lead to more meetings set. I am able to send out emails at times where I am not in the office allowing to get higher level prospects as well.


    Brittany C.

Easy with

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
Have daily task not only keeps me super organized, It shows on the left side of outreach you open up a new task the "company news" which is a great tool cause it easy for me to relate a current event if the conversation that i'm having with the prospect isn't going the way I want it to. Also having the "eye" tool is great because I can see if a prospect is dodging me or really not receiving the email.
What do you dislike about the product?
The one thing that I dislike about outreach is sometimes the connection between outreach and sales force isn't definite. For example, when a lead is "finished" in outreach it sometimes doesn't get moved to Nurturing the way its supposed to.
What problems is the product solving and how is that benefiting you?
Some of the problems that I have solved with outreach is keeping the customer customers engagement with nutanix at a level that is not overwhelming. Also easy way to track the progress of a prospect and see how many touches it takes for them to engage back with you.


    Information Technology and Services

Great way to keep track of daily activity

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
Having insight to follow up with prospects and their interactions
What do you dislike about the product?
Don't always know if I'm using it effectively
What problems is the product solving and how is that benefiting you?
Continuous follow up


    Information Technology and Services

Outreach has made my day to day easier.

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
I like that outreach keeps my task in order.
What do you dislike about the product?
sometimes the software can have issues loading from SalesForce.
What problems is the product solving and how is that benefiting you?
finding more opportunities for customers
Recommendations to others considering the product:
would definitely recommend


    Human Resources

Simple, Easy to Adopt, Time Saver

  • July 24, 2019
  • Review provided by G2

What do you like best about the product?
We primarily use Outreach to automate our emails and it is a huge time saver for our organizations. Our reps are responsible for sourcing, demo'ing, pricing and handling all contractual issues so this is critical for our team. All reps rely on this tool to do their job and the customer support is amazing.
What do you dislike about the product?
I don't really have much, but there are so many features out there that we potentially aren't using. There is a bit too many options for our use case, but this may work for other orgs.
What problems is the product solving and how is that benefiting you?
Email automation