Outreach Sales Execution Platform
OutreachExternal reviews
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Great way to keep track of daily activity
What do you like best about the product?
Having insight to follow up with prospects and their interactions
What do you dislike about the product?
Don't always know if I'm using it effectively
What problems is the product solving and how is that benefiting you?
Continuous follow up
Outreach has made my day to day easier.
What do you like best about the product?
I like that outreach keeps my task in order.
What do you dislike about the product?
sometimes the software can have issues loading from SalesForce.
What problems is the product solving and how is that benefiting you?
finding more opportunities for customers
Recommendations to others considering the product:
would definitely recommend
Simple, Easy to Adopt, Time Saver
What do you like best about the product?
We primarily use Outreach to automate our emails and it is a huge time saver for our organizations. Our reps are responsible for sourcing, demo'ing, pricing and handling all contractual issues so this is critical for our team. All reps rely on this tool to do their job and the customer support is amazing.
What do you dislike about the product?
I don't really have much, but there are so many features out there that we potentially aren't using. There is a bit too many options for our use case, but this may work for other orgs.
What problems is the product solving and how is that benefiting you?
Email automation
The Best Sales Engagement Platform In The Market
What do you like best about the product?
The integration between Outreach & Salesforce.
I've used most of the Sales Engagement Platforms in the market over the year (Salesloft, Outreach, ToutApp, YesWare, etc). Outreach surpasses all in the available integrations you can sync. The integration for Salesforce specifically gives you the ability to customize almost every aspect of what is being record in Salesforce. Unlike other tools, you can choose the formatting for how and what it logs to lead/contact records, polling updates, etc. Best I've seen yet.
I've used most of the Sales Engagement Platforms in the market over the year (Salesloft, Outreach, ToutApp, YesWare, etc). Outreach surpasses all in the available integrations you can sync. The integration for Salesforce specifically gives you the ability to customize almost every aspect of what is being record in Salesforce. Unlike other tools, you can choose the formatting for how and what it logs to lead/contact records, polling updates, etc. Best I've seen yet.
What do you dislike about the product?
The internal reporting and analytics feature could be better, however, we log almost everything in Salesforce and build dashboards and reports there for more centralized reporting throughout our sales organization.
What problems is the product solving and how is that benefiting you?
Problems being solved:
Activity tracking (Calls, emails, social media) - as sequences are built and ran they are automatically logged in salesforce.
Marketing alignment:
As inbound leads are created, they are automatically pulled into the correct Outreach sequence and the steps are automatically executed. This gives us the ability to follow up with prospects who interact with our content/marketing assets in a timely manner.
Benefits:
Productivity: The ability to remain task-oriented by completing tasks that are due each day via the 360 pane gives our reps the ability to focus on what's most important for the day.
Activity tracking (Calls, emails, social media) - as sequences are built and ran they are automatically logged in salesforce.
Marketing alignment:
As inbound leads are created, they are automatically pulled into the correct Outreach sequence and the steps are automatically executed. This gives us the ability to follow up with prospects who interact with our content/marketing assets in a timely manner.
Benefits:
Productivity: The ability to remain task-oriented by completing tasks that are due each day via the 360 pane gives our reps the ability to focus on what's most important for the day.
Great email automation tool
What do you like best about the product?
The platform automates all of my email outreach, and provides a lot of information about metrics. Also has a great feature where you can pause outreach if your prospect is out of office.
What do you dislike about the product?
There are little areas where functionality isn't built out. For example sometimes I have trouble de-selection some of my leads.
What problems is the product solving and how is that benefiting you?
Automating the process of sending out emails. I've been able to efficiently send out massive amounts of emails.
Account Executive
What do you like best about the product?
I liked how well Outreach kept me on task. Its easy to fall behind with reach outs or never follow up in general; Outreach takes that burden off your shoulders. It felt like I was working twice as hard since I had it working behind the scenes, sending emails for me.
What do you dislike about the product?
Sometimes the communication between Outreach and our CRM (Salesforce) did not work completely.
What problems is the product solving and how is that benefiting you?
It completely solved the issues of forgetting to follow up with prospects or being behind on tasks. It has made me a lot faster and more efficient with my job.
Recommendations to others considering the product:
You won't regret purchasing Outreach - it is worth the investment.
Easy to Use
What do you like best about the product?
I like how Outreach helps me stay on top of my leads and stay organized with my calls/emails.
What do you dislike about the product?
Not sure if this is an Outreach or Salesforce problem but I dont like how the contact/lead has to be in my name to send them an email.
What problems is the product solving and how is that benefiting you?
Reaching out to contacts on all different levels (linkedin, calls, emails). Benefits are that everyone prefers a different form of communication.
Recommendations to others considering the product:
sends emails without the work and keeps you on task
A robust BDR software.
What do you like best about the product?
Outreach does an awesome job at simplifying and automating the biz dev process. It becomes nearly effortless and much easier.
What do you dislike about the product?
Honestly, I don’t have a major gripe. Minor tweaks could be made, but there aren’t any major misses.
What problems is the product solving and how is that benefiting you?
Outreach significantly improves the follow up process when selling. It is much harder to miss follow up commitments.
Outreach is a very valuable and critical asset to me in my current sales position.
What do you like best about the product?
The Sequence functionality allows me to contact so many more potential clients as it works in the background while I perform other tasks.
What do you dislike about the product?
I do not dislike anything about Outreach
What problems is the product solving and how is that benefiting you?
I book so many more meetings using Outreach.
Recommendations to others considering the product:
If you would like to be successful in sales, then Outreach is for you!
Outreach is getting us where we need to go
What do you like best about the product?
Outreach has been a game changer for or SDR team. It enables the teams to automate their process and ensure the leads are being touched and gives management the visibility and analytics to monitor messaging. When we first rolled out Outreach we "gave the kids the keys to the Ferrari" and let the SDRs do whatever they thought was best.... turns out it wasn't and we easily fixed the issue.
What do you dislike about the product?
I'm not sure if its on our end or not but lead ownership issues causes a speedbump. Additionally I would like to see more robust training on the product via online training.
What problems is the product solving and how is that benefiting you?
Touches on leads and following up with prospects for the appropriate amount of time.
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