Outreach Sales Execution Platform
OutreachExternal reviews
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Have been a user but dont use it as much
What do you like best about the product?
It is a good way to send out general email blasts automatically after a period of time
What do you dislike about the product?
This is less about the program and more about its actual potential. When setting up these auto emails, they have to be general and no matter how you write them up the emails seem too canned and fake.
What problems is the product solving and how is that benefiting you?
Its does ease the time it takes to send follow up emails to prospects who have not responded to previous ones
Recommendations to others considering the product:
Make sure you know what you want to get out of it and make sure that your users realize that with so many firms now using these kinds of scheduled auto emails, it could be seen as too canned and not personal to those who get the emails
Couldn't Be Happier With How This Product Works!
What do you like best about the product?
I like to run campaigns for my book of business. Within this tool, sequences are amazing, and easy to use. It makes my job so much easier.
What do you dislike about the product?
While going through my prospect list with tags, I wish it was easier to navigate between accounts/prospects. When I am looking to edit 50-70 accounts, I want to be able to do it as fast as possible.
What problems is the product solving and how is that benefiting you?
I am tracking my engagement with my book of business very well.
I am putting my book of business through great touch point sequences which helps me build those relationships at a higher level.
I am putting my book of business through great touch point sequences which helps me build those relationships at a higher level.
Recommendations to others considering the product:
If you are a visual person that likes to look over your book of business, or have a structured process on handling your book of business, you would really appreciate this tool.
Best productivity tool I've ever bought!
What do you like best about the product?
Can easily set up sequences and manage sync with salesforce
What do you dislike about the product?
Software can be fairly buggy sometimes but understandable with a fast development cycle
What problems is the product solving and how is that benefiting you?
Turning 1 SDR into 2-3; drove scaling through automation
A superb Experience
What do you like best about the product?
The Outreach tool has provided my team with clear visibility into KPI's. It has also allowed us to focus on Account based selling and automating our email and call flow. The one thing I can say is that it has made the life of our BDR's 100% more efficient in the way they conduct their business on a day-to-day basis.
What do you dislike about the product?
There is not much to dislike about this tool. If I had to pick something it would probably be the reporting features. It is at times a bit clunky and hard to digest. There have been some improvements made that have made it a lot easier as of late for which I am very grateful for.
What problems is the product solving and how is that benefiting you?
We are solving the problem of efficiency with Outreach. Prior to purchasing the tool and business development reps were spending endless amounts of time prospecting and then emailing each prospect individually. The tool has allowed us to increase efficiency and let the BDR's focus on other important tasks.
Stay organized with prospects and sales
What do you like best about the product?
Creating sequences to keep you accountable with your sales process
What do you dislike about the product?
It's really overwhelming, I also don't like uploading CSV files
What problems is the product solving and how is that benefiting you?
If people are looking at the content I'm sending them and if not, how can I change it
Outreach
What do you like best about the product?
Call tracking, email tracking, task reminders
What do you dislike about the product?
periodic issues with the SalesForce connection and sometimes Outreach crashes
What problems is the product solving and how is that benefiting you?
mostly solving a lot of issues around reminders and following up with prospects
Fantastic tool, helps reps stay on task and be more effecient
What do you like best about the product?
The sequences have helped with our rookie member onboarding process to make it more consistent and ensure that everyone is onboarded properly.
What do you dislike about the product?
Sometimes the system can be a little slow and it is a bit annoying that I can only have a prospect in one sequence at a time.
What problems is the product solving and how is that benefiting you?
Love seeing the data about how I am reaching people successfully. It helps me plan future campaigns.
Very easy to use, great for scheduling tasks.
What do you like best about the product?
Super easy to use and set up. Sequences are great, easy to move people from one to another. Great support team as well.
What do you dislike about the product?
Tends to go down from time to time. Puts a hold on workflow.
What problems is the product solving and how is that benefiting you?
Made it easier for me to organize my daily tasks. Keeps me on track and organized.
Best Thing I've Ever Done
What do you like best about the product?
Outreach took my sales database and gave me a simple and effective way to engage with them. I also really enjoy the user interface. I also appreciate their constant updates, like adding integration with LinkedIn, adding a text feature, etc. They are constantly improving and enhancing the product.
What do you dislike about the product?
Honestly, nothing. It would be nice to be able to use the "outreach text" with my cell phone number, and developing a mobile app would be a bonus as well.
What problems is the product solving and how is that benefiting you?
Getting in front of prospects has never been easier. In 2017, I sold $200k in product (before Outreach). In 2018 (with Outreach), I sold $700k in product. I believe this is because I was able to increase my outbound volume by roughly 300%, and sales is a numbers game.
Tool all sales teams should use
What do you like best about the product?
The ease of use, reporting metrics, integrations with other platforms we use and strength of the support team.
What do you dislike about the product?
Sometimes they can be a little slow to add new functions that are requested but that makes sense.
What problems is the product solving and how is that benefiting you?
Sales process efficiency, sales email efficiency, and testing different components of our email strategy.
Recommendations to others considering the product:
Before you make a decision when comparing similar tools, make sure you do a demo with a rep. There's so much to this tool that it can be a bit overwhelming but it's an easy learning curve.
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