Outreach Sales Execution Platform
OutreachExternal reviews
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Quick prospecting
What do you like best about the product?
Outreach enables quick prospecting by automating many menial sales tasks
What do you dislike about the product?
user interface can be glitchy at times and unresponsive
What problems is the product solving and how is that benefiting you?
automating sales processes to free up time for more thoughtful prospecting
A must if you're looking to scale business developmen
What do you like best about the product?
If you're looking to scale a business development operation and sales development operation, this is a must. Works well with Domo as a BI tool and if you have Salesforce, you can correlate the data between prospecting to opportunity and opportunity to close. Call recording is great for coaching. I'm able to see everyone's calls with their dispositions and coach the ones that people struggled with. Email is great for tracking purposes.
What do you dislike about the product?
I wish the email out of Outreach can do HTML formate. I wish it can also do more in-depth reporting out of the box with more filters. I wish they had a mobile application.
What problems is the product solving and how is that benefiting you?
No visibility on operationalizing prospecting. No real ability to understand how to track email and track calls and disposition calls accordingly. What effort was needed to land the first meeting with a prospect?
Increase productivity / stay on track with Outreach!
What do you like best about the product?
Manual sequences are great - keep daily activity high and allow newer reps the ability to familiarize yourself with your accounts.
What do you dislike about the product?
Permissions for larger orgs can make the platform limited - but that's it!
What problems is the product solving and how is that benefiting you?
Daily activity - emails, LI, calls; analytics around outreach to tighten focus.
Recommendations to others considering the product:
It's a great tool! I'd highly recommend it if you don't have your outbound team using any sales enablement products.
A lot of hiccups
What do you like best about the product?
I like the overall idea of outreach. It's meant to make your workflow more efficient.
What do you dislike about the product?
There are a lot of issues that come with implementing the software into the workplace.
What problems is the product solving and how is that benefiting you?
The ability to figure out what needs to be done to make the business day more efficient.
Recommendations to others considering the product:
It's a great product for the workplace. It just takes a long time to fully implement to get it to perfection.
Fantastic, customizeable sales engagement platform!
What do you like best about the product?
Highly customizeable and efficient sales engagement platform WITHOUT the mass-call features of a power dialer. Has powerful call, email, text cadence tools plus engagement scoring, calendaring and rich task features.
What do you dislike about the product?
Outreach is unmanaged, meaning you're going to have to learn the platform with minimal support from Outreach. It can be very difficult to get support on the phones, their support team prefers ticket management over phone calls to troubleshoot issues.
What problems is the product solving and how is that benefiting you?
Customer engagement has increased dramatically WITHOUT burning through leads or robo-dials.
Can't believe I never had this before
What do you like best about the product?
It helps you organize and ensure you are staying in touch with all your prospects in the right way, as well as companies in your funnel. It also makes it easy to create custom templates to be used across accounts.
What do you dislike about the product?
It slows down my computer a bit and there are a few functional things it can't do.
What problems is the product solving and how is that benefiting you?
Efficiency when reaching out to prospects, ensuring people dont fall through the cracks, allows us to track what emails are getting best response and who is engaging with our emails .
Good calling system
What do you like best about the product?
It's nice being able to organize the calls you have made.
What do you dislike about the product?
If a prospect has the same email as another prospect, even if not the same person, can't pull in a new prospect to call
What problems is the product solving and how is that benefiting you?
Calling customers and potential customers
Essential tool for an SDR
What do you like best about the product?
The functionality and versatility of Outreach is unparallel to any other sales platform out there. As an SDR, I practically live out of Outreach for my day to day activities (calls and emails). My favorite part about outreach is its ease of use for new sales professionals like myself.
What do you dislike about the product?
There isn't anything big I dislike about the platform that would deter from the overall experience. What I didn't like was that I could filter my tasks by step.
What problems is the product solving and how is that benefiting you?
Sometimes the integrations with Salesforce can be a bit clunky but overall, it has been great!
There are more pros and cons here, and definitely a lot of features which might be overwhelming at first but once you learn to leverage them - they can be quite powerful!
There are more pros and cons here, and definitely a lot of features which might be overwhelming at first but once you learn to leverage them - they can be quite powerful!
Great way to garner sales/marketing alignment
What do you like best about the product?
Allows us to have visibility into emails being sent and calls being made
What do you dislike about the product?
Not much, it seems very comprehensive in its abilties
What problems is the product solving and how is that benefiting you?
Outreach enables us to log calls and track emails company-wide, which gives visibility throughout the company.
Communication made easy!
What do you like best about the product?
Outreach provides insight into prospect activity and engagement, in almost-real time. The ability to schedule tasks and create customized sequences allows you to tailor your messaging and save time when prospecting.
What do you dislike about the product?
The reporting can be a bit difficult to digest, and once a prospect has been added to a sequence, you can no longer make changes to the track of their sequence.
What problems is the product solving and how is that benefiting you?
Outreach allows me to save time when prospecting, track prospect engagement, and set/keep track of follow-up tasks, so nobody falls through the cracks.
Recommendations to others considering the product:
Take time to learn all the ins and outs, as there are many small but useful functions you can implement into your usage of Outreach.
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