Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Outreach review
What do you like best about the product?
Outreach has helped create more efficiency for our group to carry out our daily tasks and organize our information in our CRM.
What do you dislike about the product?
Only few times working through kinks, downtime, and trying to get timely support for few ticket items.
What problems is the product solving and how is that benefiting you?
Outreach helps create transparancy for our sales reps activties to be tracked in Salesforce.
Fantastic sales tool!
What do you like best about the product?
The ability to streamline all of my daily sales tasks, while being able to personalize the specific messaging.
What do you dislike about the product?
That it can't make cold calls for me. :)
What problems is the product solving and how is that benefiting you?
The core problem Outreach solves is being able to reach multiple people at one time.
unifying my sales stack
What do you like best about the product?
What I've found to be most helpful about Outreach is the holistic view of all of my pipeline generating activity. The analytics behind it and integration with my other sales stack.
What do you dislike about the product?
Just needing to learn more and be better enabled to take advantage of all of the capabilities
What problems is the product solving and how is that benefiting you?
Visibility into what's working with sequences
A potential customer who is almost completely confident that Outreach is the best in its category!!
What do you like best about the product?
AI, integrations, ease of use, one-stop shop, innovation, leadership, customer support, training, ease of implementation, and much more!!
What do you dislike about the product?
We have evaluated Outreach for years and haven't made a decision because of the texting platform or the absence of one. They are so much better in this area that we have to make the decision.
What problems is the product solving and how is that benefiting you?
Saves everyone in the sales team time and is absolutely “best in class.” How doesn't it benefit us?!?
Best in market
What do you like best about the product?
Reporting capabilities compared to their competition. Much more robust and easier to build
What do you dislike about the product?
Can get pricey but you pay for what you get
What problems is the product solving and how is that benefiting you?
Building out a new renewal process and it's going very smoothly.
Outreach is making building an SDR Team from scratch easier
What do you like best about the product?
The automation and user experience make is easy to use and it is easy to scale everything using outreach. Customer service has gotten better and better.
What do you dislike about the product?
I would like more in depth elearning options for training, continued training tips and tricks,and onboarding. Short and task specific all in a library instead of searching the knowledge base.
What problems is the product solving and how is that benefiting you?
Consistency with sales processes, repeatable and scalable sale processes. We are able to build, test and see what works. Once we can see what works, we can sale easily.
Great ROI
What do you like best about the product?
Ease of use , reporting, support . OUr account manager Tony Phong is great.
What do you dislike about the product?
Sync with Dynamics, training videos for reps and mgrs are low. in #
What problems is the product solving and how is that benefiting you?
Multi touch cadence use.
The only tool our sales team uses
What do you like best about the product?
We are able to onboard reps quickly since we can create sequences and have them listen to calls all in one platform
What do you dislike about the product?
Nothing, the things I would list here are now in beta and will be released in 2024
What problems is the product solving and how is that benefiting you?
It allows us to move deals through the pipeline and also let's our reps know where they need help
Valuable lessons learned
What do you like best about the product?
the ability to increase collaboration, visibility and accountability across the different sales and marketing functions. Really empowers the entire team
What do you dislike about the product?
Im not aware of any issue that i really dislike about outreach
What problems is the product solving and how is that benefiting you?
helping solve our pipeline problems and increases deal velocity
Pipeline Generation Specialist
What do you like best about the product?
I like how easy it is to navigate the tool and how effective it is for my GTM team to achieve their sales targets.
What do you dislike about the product?
Not much! I wish I had more constructive criticism but I truly love the tool.
What problems is the product solving and how is that benefiting you?
Outreach is helping my GTM team meet their sales targets in an effective/effecient way quicker than most of the tools ive seen on the market.
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