Outreach Sales Execution Platform
OutreachExternal reviews
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Unleash you productivity!
What do you like best about the product?
It speeds up my reps day to day; They are able to complete tasks much faster
What do you dislike about the product?
It is a bit hard/lengthy to set up and constantly evolving
What problems is the product solving and how is that benefiting you?
Improve our sales engagement and gain actionable insights
Recommendations to others considering the product:
Make the jump! It's revolutionary
Marketing Director
What do you like best about the product?
I like how seamless a sale rep can contact their prospects - whether call, email or through linkedin
What do you dislike about the product?
I don't like how their tend to be bugs and hickups in the product
What problems is the product solving and how is that benefiting you?
Seamlessly reaching out to our customer and prospect database. Gaining insights on what content is engaging.
The only saledev platform you need to consider
What do you like best about the product?
Outreach combines everything you need for your sales team. Emails, calls, LinkedIn...
What do you dislike about the product?
Salesforce integration might get a bit tricky but success team @Outreach is amazing at handling customers' challenges.
What problems is the product solving and how is that benefiting you?
Filling out sales pipeline
The Answer
What do you like best about the product?
Managing a Sales Team can be complex for many reasons. Putting together both the complex data analysis with the proper avenues and options for coaching reps is invaluable. Dynamic reporting, customization, etc makes this the answer.
What do you dislike about the product?
Data needs to be pushed into Salesforce for more robust personalized reporting options.
What problems is the product solving and how is that benefiting you?
Setting and maintaining the bar of proper sales process.
Recommendations to others considering the product:
Just do it. You will thank yourself.
Outreach - The greatest sales engagement tool
What do you like best about the product?
I love the gmail integration. The meetings integration.
What do you dislike about the product?
There is really nothing that I dislike about the platform. With all the tools you can use. IT's amazing.
What problems is the product solving and how is that benefiting you?
Analytics. WE are able to understand in more detail who we are looking to connect with and the response rate.
Market Development
What do you like best about the product?
Ability to customize and send personal snippets as needed. Love the reporting feature for review of prior days messaging and calls.
What do you dislike about the product?
Engagement score is a bit misleading and I believe it has been renamed. When I see engagement it is including OOO and Opt Outs which really don't help.
What problems is the product solving and how is that benefiting you?
We aren't solving problems and are still trying to figure out what messaging really works. The benefits are the platform has made us realize we don't have a solid path for success.
Recommendations to others considering the product:
Make sure you have Salesforce. We no longer have it and use NS and we cannot get anyone to figure out integration.
Extremely powerful tool that has helped manage prospects
What do you like best about the product?
Segmenting prospects and building sequences is very easy.
What do you dislike about the product?
how to utilize engagement data and tracking metrics is not intuitive
What problems is the product solving and how is that benefiting you?
Reaching out to both a broad and specific market in a thoughtful manner. Realized that you can truly make a large outreach automatic, yet personalized.
Account Executive
What do you like best about the product?
I like the ability to send out a cadence of e-mails to the same type of people without having to spend too much time doing this manually. I also like the ability to get notified when people open/click my e-mails.
What do you dislike about the product?
I don't like how I and my ADR lose control of when people are receiving e-mails and messages. I also don't like when there is a prompt to call someone who doesn't have a phone number associated with their profile.
What problems is the product solving and how is that benefiting you?
Reaching the masses in a minimal amount of time.
great onboarding experience
What do you like best about the product?
our implementation specialist was super hands on and caring for our team. he answered every individual email we sent with questions and was patient with every call. kick-off went relatively smooth (of course there will be small hiccups but these were more on our side with an mvp style roll out)
What do you dislike about the product?
some of the sfdc configuration to do's were tedious, for example doing validation mappings had to be done for each individual picklist value .. we had some fields with 60+ variables.
What problems is the product solving and how is that benefiting you?
from a marketing perspective, we are increasing emails sends by 10x and getting inbound leads in front of sales quicker
Bringing true intelligence to the sales process
What do you like best about the product?
Outreach brings to much intelligence to the entire sales process inside of our organization. It give us the ability simplify a complicated multi touch model into an automated sequence.
What do you dislike about the product?
Very challenging to get up to speed and be successful because of the intricacy of the process.
What problems is the product solving and how is that benefiting you?
Amping up our sales game to include touchpoints outside of calls and cold emails.
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