Outreach Sales Execution Platform
OutreachExternal reviews
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Optimize your sales times and get new customers
What do you like best about the product?
It is a CRM that has all the necessary tools to create in an orderly and efficient way the tasks of purchases and sales that are going to be carried out, with scheduled schedules and schedules that always lead to having a better control of the time in the work of the advisors of sales.
What do you dislike about the product?
the compatibility with files of other similar programs is very limited, this is something quite annoying, since many times it is not possible to do absolutely everything in a single application, and you need to add or edit things that you have done in another place, in my case, I only have Outreach, in my office, sometimes I have work to do at home, but I am limited, since what I do, I will not be able to visualize it in my place of work.
What problems is the product solving and how is that benefiting you?
The effectiveness and speed of our sales consultants, never before had been so good, the scheduling of tasks provided by Outreach provides a better one for each of them, with an optimal itinerary for both employees and owners, see an ideal option in this application.
Recommendations to others considering the product:
The interface can improve, especially the sequencing section, the information found in this specific area, it seems that everything will be too close, or that there is no place to place more information, and one can be confusing having so much data in one same place.
Sales Enablement
What do you like best about the product?
It’s easy to pilot this prior to a full rollout and very easy to get up and running quickly. The seamless connectivity with Outlook email and calendar (Office 365) is great and it genuinely drives results. We have seen incredible open rates with our sales emails.
What do you dislike about the product?
The opportunity functionally could be improved a little and sometimes the formatting of emails can be tricky, but stick to using on Google Chrome and this becomes much less of an issue.
What problems is the product solving and how is that benefiting you?
Consistency of sales messaging
Follow-up management from sales
Measuring engagement in not marketing emails
Follow-up management from sales
Measuring engagement in not marketing emails
Recommendations to others considering the product:
Works best as per of a broader ABM or sales enablement strategy with tools such as marketing automation, CRM etc.
Great Outbound Sales Platform
What do you like best about the product?
I love that this software is so heavily focused on outbound sales. It is helping our business development team work through sequences and focus on specific prospects until qualified or disqualified.
What do you dislike about the product?
I am new to the outreach platform and the only thing is the interface can be a little intimidating. The online learning platform is great for working through different parts of the software.
What problems is the product solving and how is that benefiting you?
Outreach is helping streamline our prospecting efforts and lets me know the exact number of tasks I have to complete by the end of day.
Easy to use tech platform
What do you like best about the product?
The texting, email automation, small screen size for easy usage.
What do you dislike about the product?
Email always asks for configuration. takes a long time to load.
What problems is the product solving and how is that benefiting you?
managing leads and not loosing track of them
Recommendations to others considering the product:
Texting out of contacts would be great
Easy to Learn Platform
What do you like best about the product?
Outreach makes it very easy to input statistics about prospects and keep track of their location and job titles.
What do you dislike about the product?
Outreach makes it difficult to track whether prospects and leads are OOO or in-office, or whether or not their sequences have been paused or they are active.
What problems is the product solving and how is that benefiting you?
CRM, lead-generation, lead-tracking, organization. We have been able to better work as a team because we can plainly see who is in our system and what stages they have gone through in the pipeline.
Just Onboarded
What do you like best about the product?
The out of the box analytics are strong and their set-up team is very helpful. The Salesforce individual we worked with did everything and made sure to ask lots of questions in order to integrate the systems the way we wanted.
What do you dislike about the product?
The interface is a little busy and segmented. Most likely because they have the ability to let you look at things many different ways and have lots of features, but it also appears as though features kept getting built that ended up hurting the UX.
What problems is the product solving and how is that benefiting you?
Better tracking of what is working and not working across our BDR team.
Easy to Use - Slow to Respond
What do you like best about the product?
I like that Outreach is fairly self-explanatory; anyone can pick it up and use it for day-to-day sales functions. It's fairly seamless and easy to manage across team members.
What do you dislike about the product?
It is very slow to respond, and requires a lot more manual entry than other programs. You have to manually go in and edit different prospect stages, which takes away a lot of time from necessary sales work.
What problems is the product solving and how is that benefiting you?
Customer Relationship Management, Prospecting, Email tracking and management, email cadences. It is easy to track who is opening certain emails and who is responding to certain subject lines.
Recommendations to others considering the product:
Look into Salesforce - although more expensive it is much more intuitive and will save your sales teams a lot of time in the long run.
Does the job!
What do you like best about the product?
Outreach definitely makes my workflow easier. I can't imagine doing the work of a BDR without it.
What do you dislike about the product?
Outreach can be pretty slow sometimes and I often find myself wishing there were slightly simpler ways to navigate around in it.
What problems is the product solving and how is that benefiting you?
I use outreach to better enable myself to reach out to potential prospects. I definitely get more reps in with Outreach and stay better organized than I would by myself
Recommendations to others considering the product:
I haven't used other tools besides outreach to best enable my prospecting but as far as I know, I couldn't not use it and do my job to the same extent I do now.
Outreach Review
What do you like best about the product?
The integration with gmail is fantastic/Outreach everywhere is a very useful tool to streamline day-to-day processes.
What do you dislike about the product?
Outreach Everywhere tends to be a glitchy tool that often shuts down/is not responsive. It is getting better though! I use google chrome web browser.
What problems is the product solving and how is that benefiting you?
Emailing companies/prospects to inform them about our solution -- allows me to have a systematic approach to my daily "outreach"
Recommendations to others considering the product:
I've used Yesware in the past & Outreach seems a bit more intuitive. If deciding between the two I'd say go outreach.
SDR and Outreach
What do you like best about the product?
I love the self-sequencing that can be done without a reminder from me. It makes communication much easier and the task column reminds me of everything I need to do before the end of the day.
What do you dislike about the product?
The sidebar sometimes becomes very confusing when using along the side of other webpages which makes me forget in which webpage the side bar is on.
What problems is the product solving and how is that benefiting you?
Communicating efficiently between me and the possible customer.
Recommendations to others considering the product:
Make sure to implement your lead-search platform into Outreach.
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