Outreach Sales Execution Platform
OutreachExternal reviews
3,506 reviews
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Great tool for SDR teams
What do you like best about the product?
The layout and style of Outreach is very modern and makes it very easy to use. I would say the way the platform functions and looks is what makes it easiest to use.
What do you dislike about the product?
I don't like how some of the tasks function - doesn't seem very intuitive in how you organize your day. There doesn't seem to be a lot of customization there and in that instance, Salesloft does it better.
What problems is the product solving and how is that benefiting you?
Reaching out to people in my Salesforce lists, tracking email opens and replies, sales engagement
Outreach User for 2 years
What do you like best about the product?
easy to use and the ability to keep up with your leads along the sales process
What do you dislike about the product?
Some features are a little clunky and not everything on there is relevant to user
What problems is the product solving and how is that benefiting you?
solving ability to keep prospects interest along sales cycle. no prospect goes untouched and everything looks customized.
Great product
What do you like best about the product?
I've enjoyed being able to automate outreach to customers.
What do you dislike about the product?
I wish I didn't need to add contacts into the system. Tout will automatically sync to SFDC based on the email address, I wish Outreach could do this.
What problems is the product solving and how is that benefiting you?
Proactive outreach to customers, and keeping it organized.
Recommendations to others considering the product:
Make sure you need the full functionality.
Outreach Review
What do you like best about the product?
I like the way it creates efficiencies for Sales Orgs to perform effectively
What do you dislike about the product?
There are several hiccups in regards to e-mail syncing and task logging
What problems is the product solving and how is that benefiting you?
More, expanded outreach to sales leads and almost all marketing generated activities can be touched.
The only way to run your sales org
What do you like best about the product?
I love that Outreach provides alot of insight to my sales team and their activity. I can easily take things off their plate so they can focus on their day to day! Many of my sales reps live and die by the meetings tool.
What do you dislike about the product?
Some nuances that we have. Would love the product team to take a little faster action on resolution when my sales team finds loop holes or bugs.
What problems is the product solving and how is that benefiting you?
We're able to understand the sales activities, eliminate administrative work on the sales reps, and bring to light key areas of improvement. I love that it's intuitive and easy to follow from a managerial perspective.
Outreach review
What do you like best about the product?
Mitigating data entry into Salesforce which boosts activity metrics for inside sales
What do you dislike about the product?
It plugs in to SalesForce, but doesn't allow you to view activity history while you are prospecting
What problems is the product solving and how is that benefiting you?
Working faster for the sales development representatives
Best way to build sales funnel
What do you like best about the product?
Automation, customization, account management team
What do you dislike about the product?
A few features are missing that would make it a little easier to use. I have disclosed them to my account manager.
What problems is the product solving and how is that benefiting you?
Volume of touches.
Outreach is great for tracking your communications
What do you like best about the product?
The sequence system which allows scheduled tasks to track your
What do you dislike about the product?
More focus on new features than bugs and working out old features
What problems is the product solving and how is that benefiting you?
We don't call the same people multiple times a day
Clean UI, easy to use, and functional
What do you like best about the product?
Logs emails quickly, dependable, and easy to set up for users
What do you dislike about the product?
Billing is a bit confusing and I wish we could self-serve more.
What problems is the product solving and how is that benefiting you?
Email automation, email logging
The best sales automation tool!
What do you like best about the product?
Easy to use UX, attractive UI, powerful integration with salesforce. Great calling quality. Great consolidated sales tool.
What do you dislike about the product?
API limits! Naming of options: activate, resume (etc.) can be confusing. Errors dont really tell you what is going on. You should be able to click on it and it can tell you common issues. I had issues with not being able to sequence and I found out it was a throttle issue but the error was unable to tell me that.
What problems is the product solving and how is that benefiting you?
Sending of sales emails and sales phone calls, management of sales contacts
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