Outreach Sales Execution Platform
OutreachExternal reviews
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A great way to keep track of follow up
What do you like best about the product?
Outreach is likely the best tool for working a book of business. Outreach makes it incredibly easy for me to send out emails and follow ups and to keep track of who I have and have not heard from. Creating sequences and templates is a breeze.
What do you dislike about the product?
Honestly, my biggest issue with Outreach is that way that in integrates (or sometimes doesn't) with other internet tools. There are several extensions that I have had to uninstall from Google Chrome to get my Outreach to work. I also got very attached to the Outreach calendar integration with Google Calendar and now it doesn't sync properly with my Gmail and I had to say goodbye to that convenience. I have basically just settled for using it for outreaches only and that works for me.
What problems is the product solving and how is that benefiting you?
Outreach makes it where I don't have to remember to follow up with someone who has been unresponsive and that saves me a great deal of time.
Easy to use email automation tool
What do you like best about the product?
Where do I start... I love Outreach! We recently switched to Outreach from a different vendor and the results have been excellent. The ease of use and platform navigation are at the top of my list for Outreach favorites.
What do you dislike about the product?
Honestly, the only thing I can think of that I don't dislike with Outreach is sometimes the filters are a little finicky and will sometimes pull up all users instead just you.
What problems is the product solving and how is that benefiting you?
Email automation and task creation/management. We found that using sequences with every aspect of our outbounding efforts can be done through Outreach.
Recommendation
What do you like best about the product?
User friendly interface, seamless navigation, love follow up tasks
What do you dislike about the product?
Tasks can be quite difficult to recognize differences between call/email tasks under contacts/accounts
What problems is the product solving and how is that benefiting you?
Solving for marketing automation, follow up reminders and sequences
Couldn't imagine sales without it
What do you like best about the product?
I appreciate Outreach's range of use cases. It's a versatile solution that you could use for as little or as much of your sales process as possible. The entire SDR workflow could run within the Outreach platform. Reporting and analytics on top of email automation makes it possible to continuously improve your campaigns. I also love that it syncs to Salesforce and now LinkedIn. It's a powerful tool that has changed the game for me and so many sales teams I work with.
What do you dislike about the product?
Outreach setup and its learning curve can be tough. I've been using it for years so my experience was different than what's available today. But I've heard from others who are new to the platform, that implementation is a bit difficult to grasp. Outreach does have an awesome self-taught program with links and how to's if you have time to navigate through it yourself. They also offer a one-on-one implementation for an additional cost if you want hands on help to get everything started. I could see how overwhelming it could be to really get the full use of the platform as a new user.
What problems is the product solving and how is that benefiting you?
Sales automation. Personalization at scale. Easy workflows. Great data and reporting that gives us power to make changes according to what's actually driving results.
Great tool! So many features I need to explore and use more!
What do you like best about the product?
The call tasks have been incredible. It's SO easy to call people via Outreach and it transfers directly to Salesforce saving me so much time and effort. It's been a game-changer. We also create custom sequences and send out leads every day utilizing Outreach. It's a huge part of my daily routine and I would be lost without it in my current role.
What do you dislike about the product?
Honestly, there isn't anything I don't like. I'm sure there are things I could utilize better and would like to explore.
What problems is the product solving and how is that benefiting you?
Being able to reach out to many people while still customizing my outreach. Also a great way to track and stay on top of prospects.
Recommendations to others considering the product:
It's an incredible tool. I'd recommend for any outbound sales team!
outreach has been a great tool for email and scheduling organization
What do you like best about the product?
tied google calendar invites so I don't have to double check my calendar each time I make an invite.
What do you dislike about the product?
I'm locked out of my account. I still use it through the link but need it reset.
What problems is the product solving and how is that benefiting you?
Multi-touch emailing and keeping myself in line.
My experience has been good, helps me be more efficient. Outreach has a few glitches here and there.
What do you like best about the product?
I love the 360 degree view. Helps me make calls faster and work on other projects.
What do you dislike about the product?
The glitches. Sometimes outreach doesn't log all my calls to SFDC.
What problems is the product solving and how is that benefiting you?
Outreach allows me to work faster and smarter. I don't have to have multiple tabs open.
Automation automation
What do you like best about the product?
automation through sequence function, AB testing, bulk send!
What do you dislike about the product?
salesforce merge is not 100% perfect yet, it always updates the page, you need to refresh (very annoying).
Also outreach task not reflected in activity in salesforce
Also outreach task not reflected in activity in salesforce
What problems is the product solving and how is that benefiting you?
sales
automation
keeping track of my leads, task, integration of linkedin is great
automation
keeping track of my leads, task, integration of linkedin is great
Recommendations to others considering the product:
n/a
First tool I open in the morning
What do you like best about the product?
How it helps sales/sales development team members keep track of everything and automate a lot of things. The ability to use local number for calls. Support is pretty excellent too
What do you dislike about the product?
This is probably already in development: the function to eliminate all the subsequent linkedin interaction stages once user is not able to find the prospect on linkedin.
What problems is the product solving and how is that benefiting you?
Inefficiency, disorganization when trying to reach out to leads
Recommendations to others considering the product:
One of the easiest sales engagement tools to use out there. Pretty interface
Using Outreach
What do you like best about the product?
The best thing about outreach is being able to track email activity. I use it mainly within the Gmail integration. I really use it for snippets as well.
What do you dislike about the product?
It gets kind of messy with Salesforce integration. I do not like how the cadence/email sequence section is built out. It's very complicated.
What problems is the product solving and how is that benefiting you?
Ability to save time on generic emails and tracking activity of the receiver.
Recommendations to others considering the product:
Make sure you test usability first. Email sequences etc. I foundthat Yesware was easier to use with email cadences/sequences.
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