Outreach Sales Execution Platform
OutreachExternal reviews
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Business Development Representative
What do you like best about the product?
I love the ability to customize sequences and easily manage task flow through skipping steps and reassigning due dates. It is also convenient that once a prospect responds via email or a call is completed, they are removed from active sequences. Outreach has been great for my team and I, much better than other tools that have been used in the past.
What do you dislike about the product?
If I had to point out one thing (there is not much I do not like) I would say that having recommendations around when to call/email prospects would be nice. Another feature that could help would be recommendations around effective strategy (subject lines, body paragraphs, etc).
What problems is the product solving and how is that benefiting you?
With Outreach my team and I are able to efficiently managed call/email tasks to prospects in our respective territories.
We have found it to be very useful in the automation of this process and easy to customize.
We have found it to be very useful in the automation of this process and easy to customize.
Great Product
What do you like best about the product?
The ability to have my tasks and contact organized
What do you dislike about the product?
We're using this in Beta, so the view on the main screen has gotten worse over time. There are three scrolls on the page which makes it challenging
What problems is the product solving and how is that benefiting you?
We're solving sales problems, with keeping everyone on task and organized, when to call, when to email, etc. The benefit is organization. It's so easy to lose track and Outreach helps us with contacting our customers more often
Recommendations to others considering the product:
Absolutely useful
Great software that speeds up your workrate!
What do you like best about the product?
The ability to create a sequence of different activities that will automatically go out. This give me more time to find new prospects and have real discussions.
What do you dislike about the product?
Sometimes I feel like the reporting abilities can be a little sparse, it would be good to have more options so I can quickly make lists of people that havent opened my email etc...
What problems is the product solving and how is that benefiting you?
Efficiency! We can get dfar more work done in a day.
Recommendations to others considering the product:
Just give it a go and it will revolutionise the way you reach out to prospects!
I am a power user of outreach
What do you like best about the product?
sequences and trackability. I used Outreach at my last company but was never trained properly
What do you dislike about the product?
I love the product, there is nothing I can think of that can be improved.
What problems is the product solving and how is that benefiting you?
trackabiloty, working at scale
Good experience!
What do you like best about the product?
Automating day-to-day tasks and workflows. Reducing the number of missed touches and allows you to ensure every lead gets touched appropriately. Automated and reply emails are a great feature.
What do you dislike about the product?
Syncing to sfdc can take too long. There are numerous different bugs it seems in terms of needing to relaunch the app at times and certain features not always being available.
What problems is the product solving and how is that benefiting you?
Monitoring, automating, and ensuring the proper number of touches on every lead. Gives structure to follow up
Recommendations to others considering the product:
Dive in head first and work through the bugs and learning points. It is very helpful once you get used to it.
Extremely Powerful Sales Automation Tool
What do you like best about the product?
customization is great. It allows you to work out of Outreach without having to have multiple softwares up at the same time
What do you dislike about the product?
Learning curve is a bit high but once that is attained the ROI is a huge win
What problems is the product solving and how is that benefiting you?
Efficiency skyrockets when you can get the team fully utilizing Outreach
Good for US-based team for US-customers
What do you like best about the product?
The automation is definitely time-saving.
I don't know how we could accomplish growth and productivity without it.
I integrate with SFDC to track recipient interaction such as the number of email opens, hyperlink clicks, and whether the email was shared with others.
I don't know how we could accomplish growth and productivity without it.
I integrate with SFDC to track recipient interaction such as the number of email opens, hyperlink clicks, and whether the email was shared with others.
What do you dislike about the product?
Language support is not there.
The formula used to fill in info (prospect names, dates) are very simple.
The ability (natively supported or via an API) to make custom formulas would make the product more robust in many circumstances.
The formula used to fill in info (prospect names, dates) are very simple.
The ability (natively supported or via an API) to make custom formulas would make the product more robust in many circumstances.
What problems is the product solving and how is that benefiting you?
When reaching out to prospects, Outreach is there to make sure we're on their minds.
The visibility of customer interest and reactions give sellers a stronger hand when asking probing qualification questions.
The visibility of customer interest and reactions give sellers a stronger hand when asking probing qualification questions.
Recommendations to others considering the product:
Definitely worth a look if already using SFDC
Great way to integrate sales platforms and make your day to day easier
What do you like best about the product?
I like that you are able to track clicks, opens, replies right from your email inbox
What do you dislike about the product?
Not much I dislike about outreach - great tool
What problems is the product solving and how is that benefiting you?
It is so easy to track people in cadences, makes auto-prospecting so easy.
Feedback for Outreach Tool
What do you like best about the product?
Organization of tasks and emails, email bumps.
What do you dislike about the product?
Sometimes glitchy when I am editing a sequence
What problems is the product solving and how is that benefiting you?
Bumping emails, automatic sequences
Outreach is great
What do you like best about the product?
I like that I can use it for mass blast campaigns as well as targeted emails that are strategic.
What do you dislike about the product?
Pretty big learning curve for new users and it has a lot of options I don't utilize. Not necessarily that they are bad just I do not find value in them.
What problems is the product solving and how is that benefiting you?
Making my sales campaign & cadence easier. Also helps me keep on track.
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