Outreach Sales Execution Platform
OutreachExternal reviews
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Great tool to make prospecting an easier process.
What do you like best about the product?
Ease of use. I can create a sequence and manage my interactions through Outreach. This frees up time for me for other tasks. I enjoy that I can set up a/b tests to see what is most effective and share them with the team. This has helped my open rates increase dramatically
What do you dislike about the product?
Some times there are multiple contacts in the system that make it messy. That may be on us and we may need to clean that up ourselves. I have sent some sequences out where some fields seems to be populating with the wrong information. Some of the field selections are hard to understand, especially if they are conditional.
What problems is the product solving and how is that benefiting you?
I am able to reach out to thousands of people without having to go one by one. Efficient, time saver. This makes my job easier.
Recommendations to others considering the product:
I would make sure to have everyone on board and have user meetings regularly. It has helped our team know how to use the different component and kept us aware of best practices.
Outreach helps me measure the effectiveness of my sales outreach
What do you like best about the product?
My favorite thing about using Outreach is the visibility into the open rate and tracking the responses. I find it really helpful to see how many times a prospect has reviewed each email, and follow the timeline for which they did. I also like seeing this break down in my task view to prioritize outreach based on prospect engagement.
What do you dislike about the product?
Not sure there's anything I really dislike. Sometimes it requires more clicks than I'd like to reassign tasks or to make changes to sequences. Other times sequences end up on a schedule that I didn't intend for them to and my outreach is delayed. Likely user error though!
What problems is the product solving and how is that benefiting you?
I am able to do mass outreach via sequences to gauge interest of prospects and then do more specific, targeted follow up with those who engaged with my email.
Great for SDRs
What do you like best about the product?
Super easy to put people in sequences and the sync with Salesforce is great
What do you dislike about the product?
It's a little complicated to create sequences
What problems is the product solving and how is that benefiting you?
Automating emails
Recommendations to others considering the product:
Make sure you have aggressive growth goals and great data on your prospects to back your usage. If you aren't using DiscoverOrg to fuel your email campaigns then there is no point to having the tool
More organized and efficient!
What do you like best about the product?
I love the ability to pull reports based of the click/open responses. It allows me to reach out to those that have just recently interacted via email.
What do you dislike about the product?
UI could be a little less crowded. It can sometimes seem a little busy.
What problems is the product solving and how is that benefiting you?
We are able to be more efficient by focusing on those client that are actively engaging in our prospecting efforts.
Automated Selling
What do you like best about the product?
Scheduling of emails and automatic follow-up
What do you dislike about the product?
Day intervals sometimes mess with the day/time schedules for sending
What problems is the product solving and how is that benefiting you?
Following up is automated and people are not forgotten
Growing pipeline with outreach
What do you like best about the product?
I like the ability to send a campaign of emails to a large volume of prospects. Why that's important is because reaching out to many prospects takes a lot of time and outreach cuts hours to minutes with emailing.
What do you dislike about the product?
some sign out issues that occasionally happens but not enough for me to ditch the product.
What problems is the product solving and how is that benefiting you?
I've grown my pipeline and have hit my quota because the assistance of outreach.
Outreach for sales
What do you like best about the product?
It automates my entires sales process. Makes it easy to make campaigns.
What do you dislike about the product?
There are features that don't make sense, like opportunity tracker. Sometimes it is just confusing & they add functionality that has little to no value add to my sales process.
What problems is the product solving and how is that benefiting you?
Automating my prospecting actions.
Gets the job done, but some major UI flaws that decrease efficiency
What do you like best about the product?
I like the following:
-Task flow layout
-Automated emails with variables to update with things like titles, company, etc.
-Great training modules
-Pretty interface
-Plug-in integration with Salesforce is really good
-Task flow layout
-Automated emails with variables to update with things like titles, company, etc.
-Great training modules
-Pretty interface
-Plug-in integration with Salesforce is really good
What do you dislike about the product?
I dislike the following:
-Editting sequences is a joke. If you've started it, you can't edit them. So, you then clone, but you can't add steps in the exact location. There's no click and drag, you have to manually move steps one by one. It's been a huge inconvenience.
-There is no tree-flow mapping with sequences (which makes sense because entry-level, SDRs will be using this system the most); however, sometimes you wish you could take a prospect down multiple routes within a sequence without having to create a new one.
-The plug in doesn't let you CC
-You can't delay a prospect to a specific time if they give an out-of-office reply
-Editting sequences is a joke. If you've started it, you can't edit them. So, you then clone, but you can't add steps in the exact location. There's no click and drag, you have to manually move steps one by one. It's been a huge inconvenience.
-There is no tree-flow mapping with sequences (which makes sense because entry-level, SDRs will be using this system the most); however, sometimes you wish you could take a prospect down multiple routes within a sequence without having to create a new one.
-The plug in doesn't let you CC
-You can't delay a prospect to a specific time if they give an out-of-office reply
What problems is the product solving and how is that benefiting you?
Prospect outreach and task management
Efficiency to the Max!
What do you like best about the product?
the tasks in outreach and automation - quick insight into emails, activity, and customer profile all on one platform
What do you dislike about the product?
sometimes a little clunky and logs me out randomly but nothing major
What problems is the product solving and how is that benefiting you?
i am in sales and outreach helps me in my day to day job by helping me reach my quota or at least attempt to
Recommendations to others considering the product:
n/a
Helps Management my Pipeline
What do you like best about the product?
I can get automated touches on my accounts which is nice, it provides me information on when is best to reach customers. What is the best is the ability to send different levels of customers
What do you dislike about the product?
Not as easy to create new sequences, but I like the variety it offers. As a new user, it's a little confusing on how to access and utilize all of the features.
What problems is the product solving and how is that benefiting you?
I can keep continuous follow-ups to my prospects
Recommendations to others considering the product:
Provide live demos, and make the platform more intuitive. It could showcase the features better.
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