Outreach Sales Execution Platform
OutreachExternal reviews
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Helps Management my Pipeline
What do you like best about the product?
I can get automated touches on my accounts which is nice, it provides me information on when is best to reach customers. What is the best is the ability to send different levels of customers
What do you dislike about the product?
Not as easy to create new sequences, but I like the variety it offers. As a new user, it's a little confusing on how to access and utilize all of the features.
What problems is the product solving and how is that benefiting you?
I can keep continuous follow-ups to my prospects
Recommendations to others considering the product:
Provide live demos, and make the platform more intuitive. It could showcase the features better.
ESSENTIAL for Sales and Research Roles, Outbound or Inbound!
What do you like best about the product?
-Sequencing
-Follow-ups
-Easy to use when making calls
-Follow-ups
-Easy to use when making calls
What do you dislike about the product?
-No voicemail option
-Not always intuitive when creating sequences
-The pop-up panel automatically makes Salesforce display at 90% via the least Google Chrome update on Macs...very hard on the eyes
-Not always intuitive when creating sequences
-The pop-up panel automatically makes Salesforce display at 90% via the least Google Chrome update on Macs...very hard on the eyes
What problems is the product solving and how is that benefiting you?
-Mass sequencing and emailing/calling of prospects and existing clients
Recommendations to others considering the product:
Great way to leverage your existing database. Works like a dream with Salesforce.
Critical efficiency gains for modern sales reps via data driven decisions and automation
What do you like best about the product?
I like the sequences, templates, and snippets features the best. I can craft individual emails that have appropriate messaging for certain use cases and save it as a template, so when a relevant conversation arises I have a perfected email ready to go so I don't need to craft it every time. Similarly, a sequence of templates are a great way to automatically prospect to your territory and build brand awareness, and get easy meetings if the messaging and timing is on-point. Snippets are ways I save specific content like case studies, my availability for the week, objection handling, etc so I can add relevant content to custom one-offs quickly.
What do you dislike about the product?
lack of calendar integration features. Being able to drag over your availability via calendar plugin and professionally present available times for meetings would be awesome.
What problems is the product solving and how is that benefiting you?
Data driven decision making on how to perfect emails, outreach efforts in general. It provides the automation needed to message at scale. It lets us collaborate effectively with peers so we don't all need to reinvent the wheel, if someone has a good email or sequence, we can simply clone it. It's also great for getting new reps up to speed quickly.
Recommendations to others considering the product:
Take the time to fully understand the functionality, tips and tricks, so you get the most out of the tool.
Sequences
What do you like best about the product?
How I am able to track all the emails I send to my prospects, helps me to know if they have opened the emails and tasks. Also, one of my favorite things is having the ability to let my prospects schedule an appointment with me by using adding a link under my email signature.
What do you dislike about the product?
When some prospects get stuck on old sequences without me realizing, this usually happens when it is over 300 prospects. This stops me from reaching out to people for a long time.
What problems is the product solving and how is that benefiting you?
Haven't solved anything per say but I did realized that the same prospect cannot be put on the same sequence more than one more.
Outreach review
What do you like best about the product?
Gmail integration
Snippets
Templates
Insights from sequences
Snippets
Templates
Insights from sequences
What do you dislike about the product?
Hard to bulk edit
Hard to see who is in an active sequence vs a sequence that they are a) Finished or b) is paused/ended
Cost
Hard to see who is in an active sequence vs a sequence that they are a) Finished or b) is paused/ended
Cost
What problems is the product solving and how is that benefiting you?
Outbound sales strategy
I love it!
What do you like best about the product?
I love being able to have a solid understanding of who my prospect is before I even contact them. Outreach allows me to see where they are located in the world, the weather, and ties in Linkedin so I can see work history. It's an amazing help in the aspect of ice breakers.
What do you dislike about the product?
Every now and then I'll see issues where the weather isn't loading but that could be a problem of having the data on the specific prospect.
What problems is the product solving and how is that benefiting you?
It allows me to perform to the best of my abilities in my role. I work as an Account Development Rep and I truly have everything I need to succeed. It's helping the team as a whole to find more verticles, more prospects, and create more business.
Recommendations to others considering the product:
Use it!
I DONT UNDERSTAND SALES BEFORE OUTREACH
What do you like best about the product?
I really love the automation. Its make it really easy to add a prospect to a cadences. There are so many integrations that really make the life of an SDR easier and completely effective.
What do you dislike about the product?
One thing that I dont like is that it is buggy at times. I think this is a fairly new tool but over all amazing!
What problems is the product solving and how is that benefiting you?
Large inbound funnel that needs more automation for SDRs to make more touches on leads.
Works great for managing emails
What do you like best about the product?
Sequencing allows you to set and forget email follow ups and then see who's opened and create tasks to make follow up calls
What do you dislike about the product?
The Gmail extension is a bit clunky, also when someones not in outreach and you want to add a sequence from gmail it should auto import their contact info.
What problems is the product solving and how is that benefiting you?
Email management & tracking. Reach more people
Recommendations to others considering the product:
Its a great tool if you put the time in it and manage the contacts well. You need to set it up in the right way so that all of your contacts are organized in the right accounts and then use it to track email opens to make follow up calls. It can be frustrating if you try to go to fast and theres not enough time spent on keeping your contacts organized.
Can't live without it
What do you like best about the product?
With as many potential customers as I need to reach, I can't imagine doing my job without Outreach
What do you dislike about the product?
Not always intuitive. It sometimes takes me a while to figure out how to perform certain tasks such as pausing a sequence.
What problems is the product solving and how is that benefiting you?
I'm able to reach a large audience and make it look personalized to each company. I know when they read my email and can follow-up quickly to strike while the iron is hot
Recommendations to others considering the product:
Get it. I can't imagine trying to reach as many potential customers as I need to without it.
Good Overall experience
What do you like best about the product?
My experience with outreach has been good over the year or so that I have used it.
What do you dislike about the product?
Better integration with SFDC but no complaints overall
What problems is the product solving and how is that benefiting you?
Reaching out to prospects trying to
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