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Reviews from AWS customer

1 AWS reviews
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External reviews

3,480 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Good tool for prospecting

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I like the ability to customize sequences, A/B test subject lines, track views, and integrate with Gmail.
What do you dislike about the product?
Sometimes the formatting can get a little wonky when adding screenshots, but the review capabilities usually help catch it before it goes out to prospects/customers.
What problems is the product solving and how is that benefiting you?
1. Prospecting at a large scale
2. Getting the company name out
3. Understanding what messaging is resonating, so you can make changes quickly
Recommendations to others considering the product:
Good tool to integrate into your daily sales motion - e.g. pipeline generation


    Marketing and Advertising

Outreach has helped my team drive more revenue while staying organized and efficient.

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Call recording feature to review call with my sales reps.
What do you dislike about the product?
Sometimes things don't line up in Salesforce, but could totally be a user issue.
What problems is the product solving and how is that benefiting you?
How to properly reach out to a prospect over the course of the year without letting anyone slip through the cracks. We have seen tremendous results on this front.


    Education Management

I like Outreach, but not the update

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Outreach is great at keeping all my contacts, information, and tasks in the same place. I really like being able to call and email from one place.
What do you dislike about the product?
I do not like the new update, where you cannot see the breakdown of every day, and get ahead on tasks.
What problems is the product solving and how is that benefiting you?
We have seen higher productivity and the ability to keep everything in one place, it is great!
Recommendations to others considering the product:
They really need to create more options for customization, because there are so many great tools that I have loved using, and then they suddenly disappear, and we can't get them back. I think they need to create these as options, and make it more of a customization thing.


    Tess M.

Great experience for outreach to prospects!

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I like the ease of uploading contacts and organizations to send bulk emails out. Additionally, the sequences are very easy to create and view the reporting of the prospects.
What do you dislike about the product?
There are a lot of different places where information is stored and a lot of manual labor has to be done with the information. Also, I don't like that when you click into something it takes you into something else and then when you go back (when you upload the lists) it then doesn't take you where back to where you started.
What problems is the product solving and how is that benefiting you?
Integration into a lot of different things..the salesforce integration is fairly new and there are a lot of kinks.


    Financial Services

Good outreach campaign platform, but still has room for growth

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
The platform is pretty user friendly and the Outreach tutorials are a great assist for any questions along the way.
What do you dislike about the product?
There is no overview schematic to visibly see your contact engagement. Sort of like a heat map, users should be able to view their sequences on a calendar/timeline, across multiple or individual sequences, all throughout the outreach campaign.
What problems is the product solving and how is that benefiting you?
Constant contact with leads


    Computer Software

I love Outreach!

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I love that Outreach integrates seamlessly with Salesforce and provides endless options to effectively communicate with potential prospects and customers. The email cadences, task views, and prospect options are second to none compared to any other softwares on the market. I absolutely love how much simpler/more efficient my day-to-day work is with Outreach!
What do you dislike about the product?
I wish that there was more options/compatibility with Linkedin.
What problems is the product solving and how is that benefiting you?
We are using Outreach to communicate with potential prospects/potential customers. We have realized a huge increase in efficiency and net new business generated due to Outreach.
Recommendations to others considering the product:
YOU NEED TO BUY OUTREACH, IT WILL CHANGE YOUR LIFE!


    Robert W.

Duplicate your team with Outreach

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Outreach allows your team to duplicate themselves and capitalize on operational efficiencies. Great for companies in the middle of scaling and those who need better insight into current operations. I like the automation and seamless integration into our current platforms that Outreach provides.
What do you dislike about the product?
We would like to see Outreach to continue to build upon it's current industry integrations and partnerships.
What problems is the product solving and how is that benefiting you?
Never miss a follow up, call, or meeting again. Outreach has allowed us better insight into our operations. Allowed us to capitalize on our success and re-work areas that have been troublesome. We are able to better connect with and interact with customers & prospects. Outreach allows us to focus our time on prospects that are engaged and ready to do business.


    Amelie H.

Amelie Review as BD / Sales on Credit team of CircleUp

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
I love the outreach sequences - they allow me to automatically follow up with people (thousands of prospects) without me having to manually email them. I love being able to easily edit the sequences when one of our products changes or we want to try a new tactic for outreach.
What do you dislike about the product?
The Gmail extension for Outreach does not let me add someone to a sequence. I can import the template and customize it, but even when I try to add them to the sequence, it will only put them in a task to do within Outreach. I would like to be able to send the email and add them to the sequence within the gmail template.
What problems is the product solving and how is that benefiting you?
We are reaching out to entrepreneurs of CPG companies to see if they would be interested in our loans. Outreach is helping us solve the manual drafting of emails and adding contacts by bullk importing our selected contacts and using a template to email them all. I love being able to customize the outreach if i want to, or just automatically send out one template to all people.


    Computer Software

Great experience with Outreach.

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and transparency, also the ability to manage contacts.
What do you dislike about the product?
Email misfires, clogging up send limits of my emails.
What problems is the product solving and how is that benefiting you?
Lead generation, new and expansion business.
Recommendations to others considering the product:
Give it a test drive!


    Computer Software

Ease of Use

  • November 13, 2018
  • Review provided by G2

What do you like best about the product?
The ease of use and simple layout that makes it easy to navigate
What do you dislike about the product?
I would like to have a way to make rapid dials while calling tasks
What problems is the product solving and how is that benefiting you?
We use it for a dialer and for outbound email cadences
Recommendations to others considering the product:
None at this time