Outreach Sales Execution Platform
OutreachExternal reviews
3,507 reviews
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Great experience for outreach to prospects!
What do you like best about the product?
I like the ease of uploading contacts and organizations to send bulk emails out. Additionally, the sequences are very easy to create and view the reporting of the prospects.
What do you dislike about the product?
There are a lot of different places where information is stored and a lot of manual labor has to be done with the information. Also, I don't like that when you click into something it takes you into something else and then when you go back (when you upload the lists) it then doesn't take you where back to where you started.
What problems is the product solving and how is that benefiting you?
Integration into a lot of different things..the salesforce integration is fairly new and there are a lot of kinks.
Good outreach campaign platform, but still has room for growth
What do you like best about the product?
The platform is pretty user friendly and the Outreach tutorials are a great assist for any questions along the way.
What do you dislike about the product?
There is no overview schematic to visibly see your contact engagement. Sort of like a heat map, users should be able to view their sequences on a calendar/timeline, across multiple or individual sequences, all throughout the outreach campaign.
What problems is the product solving and how is that benefiting you?
Constant contact with leads
I love Outreach!
What do you like best about the product?
I love that Outreach integrates seamlessly with Salesforce and provides endless options to effectively communicate with potential prospects and customers. The email cadences, task views, and prospect options are second to none compared to any other softwares on the market. I absolutely love how much simpler/more efficient my day-to-day work is with Outreach!
What do you dislike about the product?
I wish that there was more options/compatibility with Linkedin.
What problems is the product solving and how is that benefiting you?
We are using Outreach to communicate with potential prospects/potential customers. We have realized a huge increase in efficiency and net new business generated due to Outreach.
Recommendations to others considering the product:
YOU NEED TO BUY OUTREACH, IT WILL CHANGE YOUR LIFE!
Duplicate your team with Outreach
What do you like best about the product?
Outreach allows your team to duplicate themselves and capitalize on operational efficiencies. Great for companies in the middle of scaling and those who need better insight into current operations. I like the automation and seamless integration into our current platforms that Outreach provides.
What do you dislike about the product?
We would like to see Outreach to continue to build upon it's current industry integrations and partnerships.
What problems is the product solving and how is that benefiting you?
Never miss a follow up, call, or meeting again. Outreach has allowed us better insight into our operations. Allowed us to capitalize on our success and re-work areas that have been troublesome. We are able to better connect with and interact with customers & prospects. Outreach allows us to focus our time on prospects that are engaged and ready to do business.
Amelie Review as BD / Sales on Credit team of CircleUp
What do you like best about the product?
I love the outreach sequences - they allow me to automatically follow up with people (thousands of prospects) without me having to manually email them. I love being able to easily edit the sequences when one of our products changes or we want to try a new tactic for outreach.
What do you dislike about the product?
The Gmail extension for Outreach does not let me add someone to a sequence. I can import the template and customize it, but even when I try to add them to the sequence, it will only put them in a task to do within Outreach. I would like to be able to send the email and add them to the sequence within the gmail template.
What problems is the product solving and how is that benefiting you?
We are reaching out to entrepreneurs of CPG companies to see if they would be interested in our loans. Outreach is helping us solve the manual drafting of emails and adding contacts by bullk importing our selected contacts and using a template to email them all. I love being able to customize the outreach if i want to, or just automatically send out one template to all people.
Great experience with Outreach.
What do you like best about the product?
Ease of use and transparency, also the ability to manage contacts.
What do you dislike about the product?
Email misfires, clogging up send limits of my emails.
What problems is the product solving and how is that benefiting you?
Lead generation, new and expansion business.
Recommendations to others considering the product:
Give it a test drive!
Ease of Use
What do you like best about the product?
The ease of use and simple layout that makes it easy to navigate
What do you dislike about the product?
I would like to have a way to make rapid dials while calling tasks
What problems is the product solving and how is that benefiting you?
We use it for a dialer and for outbound email cadences
Recommendations to others considering the product:
None at this time
Outreach couldn't be more necessary
What do you like best about the product?
Outreach allows me to keep track of all of my prospects and make sure nobody slips through the cracks. Because of its robust insight capabilities, I can see who is opening my emails, and who is clicking the links I have sent. It proves to be very useful to me every day.
What do you dislike about the product?
There is a lot to learn and it is very robust. Because of that, it's easy to get lost in it and feel overwhelmed. However, the capabilities that come with it outweigh the usability issues.
What problems is the product solving and how is that benefiting you?
We are solving the problem of not having enough visibility and volume of our prospecting process. Outreach allows us to have greater visibility into our process and lets us send out much more volume regarding emails and calls.
Recommendations to others considering the product:
Pull the trigger. Just do it.
Great for both high volume and high touch outreach
What do you like best about the product?
My favorite thing about outreach is that it supports data-driven decision-making that enables us to optimize both our high touch and high volume outreach efforts. Our business development teams use Outreach within the context of an Agile framework where we continuously experiment and adapt in short cycles. The A/B testing allows us to continuously improve. The new opportunities feature is enabling daily standups with the team. The availability of email threads and notes is providing us with a level of transparency and data that our stakeholders appreciate and trust.
What do you dislike about the product?
The main thing I dislike is the lack of ability to manage at the account level. Stages are tied to prospects, but we need to have a sense of stages for accounts. The opportunities are new and definitely need some tuning. Ability to pull all activity data would be very helpful. Ability to track and undo account deletions is important. Full backups of all data (including activity data) for restoring the database is critical.
What problems is the product solving and how is that benefiting you?
The main business problem is the need to scale high-touch engagement with thousands of contacts in order to achieve a very personalized journey for each. With Outreach, we are able to nurture relationships and grow the ecosystem for the companies we serve at a scale that was previously unattainable.
Recommendations to others considering the product:
Cleaning up account data caused by importing duplicates can be extremely painful. Make sure you manage your data well and remove dups before importing.
I use Outreach as a Partner Manager at Pinterest.
What do you like best about the product?
I really like it when the Chrome extension works and it makes my job so much easier and faster. Also, I really like when I'm notified if my emails were opened or not.
What do you dislike about the product?
Sometimes the Chrome extension doesn't work for me.
What problems is the product solving and how is that benefiting you?
I am able to stop sequences/emails when someone doesn't want to be contacted anymore. I really benefit from being able to load automatic replies so I can just input the message that I want to send. Super easy and convenient.
Recommendations to others considering the product:
Use it! It is so helpful.
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