Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach is the ultimate sales suite for Predictable Revenue enthusiasts
What do you like best about the product?
Sequences are the easiest way to set and forget email outreach. You can also add in other tasks like calls and linkedin if you so choose.
What do you dislike about the product?
Right now the biggest challenge I face is with the product comes from wanting to integrate it into more things like calendly instead of using the tools they've built
What problems is the product solving and how is that benefiting you?
We're solving the problem of making individualized email out reach scaleable. It has solved this well.
Recommendations to others considering the product:
Make sure you consider all the options out there like MixMax, SalesLoft, etc. All have pros and cons
Great timesaving tools, yes still a work in progress
What do you like best about the product?
I love the behind the scenes work, and integrations with Salesforce. I know we are still learning the ropes, but excited to use Outreach to the full extent when we have the bandwidth in house.
What do you dislike about the product?
I don't like that the incoming calls are not recorded. Its frustrating for training purposes. I wish outreach would recognize the overall account and associated prospects within, so there are not multiple sequences to many contacts going out at once. It can get messy.
What problems is the product solving and how is that benefiting you?
More touches in a time saving way. Helps keep me focused and on task. Makes my to do lists easier to get through.
Business Development
What do you like best about the product?
Ease of use with the software. It has a simple layout that makes it easy to move quickly.
What do you dislike about the product?
I dont really have any dislikes at this time besides that fact that I would love a way to have an auto-dial feature to rapid call tasks.
What problems is the product solving and how is that benefiting you?
We use this for Outbound calling and outbound Email communication. The notifications on the email cadences is very helpful to know which prospects to focus time on.
Best Sales, CS, and Marketing Tool on the market
What do you like best about the product?
Sequencing call email, email call, inserting call scripts, metric tracking, local presence dialing, click to call, and I Could go on...
What do you dislike about the product?
Not a dislike on our end, but Outreach is the lamborghini of sales automation tools. Without a good driver, you can crash. With a great driver, the possibilities are endless.
What problems is the product solving and how is that benefiting you?
Onboarding SDR, AE, and CS Roles. Renewals workflows - we leverage to remind and connect with anyone who has a renewal. Product announcements from our CS team. Email and call logging into SFDC. We've scaled with the same 6 person SDR team to be able to grow our business 200% in 2 years without adding a single head. Have a sub 10% churn rate and increased long-term renewals.
Recommendations to others considering the product:
Find others, attend an AA-ISP meeting, and map your use cases before you start implementing. Consider access controls (I.E template proliferation) and who owns your messaging.
Great tool for Sales Automation
What do you like best about the product?
It's a great tool that works without any bugs and accurate reporting functionality!
What do you dislike about the product?
Too much customization may be overwhelming for beginner users
What problems is the product solving and how is that benefiting you?
All of our sales automation for both new business and existing business teams are run through Outreach
Organizes my day
What do you like best about the product?
I extensively use Outreach to manage my day. From opportunities in pipeline to sales follow-ups I use Outreach to remind me on a daily basis what I need to be doing to manage my sales process. I would be in big trouble if we ever switched to another tool.
What do you dislike about the product?
Sometimes the sales mapping process can be tricky. You have to make sure everything is mapped back correctly or else you might miss activities logging to the right place.
What problems is the product solving and how is that benefiting you?
It solves the question of "what do I need to do today". Once I have a sales call and follow-ups identified, I sequence the prospect and I never have to worry about forgetting to follow up ever again.
Used Outreach for 4+ years now and have been a huge internal champion for it at my company.
What do you like best about the product?
Outreach continues to find ways to make sales people's lives easier. I can tell there's a precedent on continuous innovation.
What do you dislike about the product?
There is a learning curve so it's been challenging bringing people up to speed on it.
What problems is the product solving and how is that benefiting you?
Making me more efficient so I can scale my territory and make more money.
Recommendations to others considering the product:
Do it now! Don't wait.
Outreach Email Sequencing yeah buddy!
What do you like best about the product?
Love the ability to sequence. So easy and the ability to see when people open your emails is great!
What do you dislike about the product?
I wish it could do my calls for me. Would be nice to have pre-recorded VM's.
What problems is the product solving and how is that benefiting you?
Ability to quickly prospect for new clients. Able to create new pipe fast and organized.
Best thing my company has bought
What do you like best about the product?
I like that it all there in front of you. Its a single source for all my sales needs when it comes to reaching out to prospects.
What do you dislike about the product?
There are a few technical things that could be fixed, but my supervisor has spoke to our CSM to express that.
What problems is the product solving and how is that benefiting you?
Everyone is a lot more organized and our supervisor is able to see our metrics. We are able to test different emails and subject lines and see whats working and easily teak things.
Outreach Review
What do you like best about the product?
Really simple to use. I can build templates on the fly and love to see when someone opens my emails
What do you dislike about the product?
Nothing glaring really. Sometimes the pictures in my templates get bigger when I pull them up in an email.
What problems is the product solving and how is that benefiting you?
Our follow ups with content can take time. Using an Outreach template has cut down that time dramatically. Using Outreach for sequences is also a huge benefit.
Recommendations to others considering the product:
It's really robust and does sequencing, templates, and email tracking really well. Make sure you train your sales force on it so they can get the most out of it. I have some colleagues who don't use it much because they don't know what's available.
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