Outreach Sales Execution Platform
OutreachExternal reviews
3,507 reviews
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Amazing tool to have at hand
What do you like best about the product?
Direct info, quick and easy to follow. Was able to pull up company info and pricing to show customers the deals they were getting.
What do you dislike about the product?
Wish there were more details on larger companies features vs features
What problems is the product solving and how is that benefiting you?
Customer solutions and comparisons
Great tool!
What do you like best about the product?
The ability to reach out to multiple prospects in an easy fashion is huge. The tool is easy to use once you do your first sequence and the insights you get afterwards are invaluable.
What do you dislike about the product?
The first time you use it there are a lot of different options, both good and bad I guess, so it can take some time to figure it all out. If there are more training options that we could have better access to that would be something that I would like to look into.
What problems is the product solving and how is that benefiting you?
Quickly reach out in a one to many fashion. I love this tool for helping me reach more companies quickly. This is an awesome tool for a sales person to use.
Account Executive
What do you like best about the product?
Easy to use, tons of functionality related to email sequences, snippets, templates, the ability to see LinkedIn and relevant social media post within accounts. Reminder sequences to tickle my prospects is super useful.
What do you dislike about the product?
The calendar booking tool could be a little easier to use. Toggling between gmail & creating an invite could be a little more streamline.
What problems is the product solving and how is that benefiting you?
Making sure I am actively working through my pipeline and touch my prospects with relevant content in a systematic way.
Great Streamlined Process, Occasionally Inaccurate Tracking and Disorganized Back End
What do you like best about the product?
Outreach provides a very complete view of a prospect and account, including all activity. It makes our hunting process simple, and protects from tasks falling through the cracks by tracking all sequenced communications.
What do you dislike about the product?
The backend of Outreach is created in a way that limits the ability to search to specific pages. For example, you can't search based on tags in every page, nor can you select and create tags on every page.
The email opens and clicks are inaccurate more often than not. It has some quirks - like allowing a user to create a call task on a prospect with no phone number. The recorded voicemail feature is far from reliable, with odd sounds and fuzzy backgrounds, as well as a long delay for the message to play!
The email opens and clicks are inaccurate more often than not. It has some quirks - like allowing a user to create a call task on a prospect with no phone number. The recorded voicemail feature is far from reliable, with odd sounds and fuzzy backgrounds, as well as a long delay for the message to play!
What problems is the product solving and how is that benefiting you?
The biggest positive outcome of using Outreach is eliminating the need to remember tasks or followup, and the ability to automate cold outbound communications so the team can focus on strategic account based activity. The account activity is shown in a big picture view that allows for transparency we use to remove internal miscommunications.
Recommendations to others considering the product:
It is vital to set up a company Outreach instance correctly from the get-go, as the program can quickly become bottlenecked and clumsy. Make sure to name and map fields so that Outreach can talk to other primary CRM programs.
Increase speed, reduce redundancy
What do you like best about the product?
Easy to use, and helps you prioritize your day. Especially from an SDR function
What do you dislike about the product?
I wish the reporting and visibility were easier to use, understand. Also, it's text based only, not HTML.
What problems is the product solving and how is that benefiting you?
Speed to market. Reduction of redundant tasks.
Recommendations to others considering the product:
HTML email, DAM integration
Robert Peterson's Review
What do you like best about the product?
The sequence structure and features within the sequence tab are incredibly helpful for streamlining our ADR productivity.
What do you dislike about the product?
I guess the analytics capabilities, but Outreach seems to be addressing this to understand how to measure success more efficiently.
What problems is the product solving and how is that benefiting you?
Making sure we are getting the appropriate amount of touches out to our prospects. We can actually not strategically prospect our target accounts with the help of Outreach.
Outreach Review
What do you like best about the product?
It's very easy to navigate around the platform and add prospects to campaigns. Tasks are great!
What do you dislike about the product?
Doesn't integrate with Ring DNA very well, but I think our company is getting off Ring DNA and moving to Outreach to call
What problems is the product solving and how is that benefiting you?
I've been booking more meetings and making more money with such an easy interface
Recommendations to others considering the product:
I recommend using Outreach if your company along with Salesforce!
An Always Advancing Tool For An Always Advancing Workforce
What do you like best about the product?
Outreach allows me to be a data scientist on my sales process. I design everything from my snippets and email templates, sequences, meeting types, and marketing funnels through outreach. The system is designed to allow me to try many things at once, and learn what is going to work best for me and my company or process. Everybody is different, and this tailors the system to make me most effective.
What do you dislike about the product?
There are hang-ups with being able to link inbound email respondents to outreach when there are multiple respondents in the email. I want to be able to click a button, and import everyone in an email thread as a contact in outreach. Even the ability to edit multiple contacts all at once. I need to be able to add contacts faster, and then sync them with salesforce, all in one move in few seconds/actions.
What problems is the product solving and how is that benefiting you?
I'm able to quickly know who I have contacted, who is being contacted, and who I need to contact. That means I'm able to manage my email pipeline, and ultimately drive actions which will yield revenue.
Through the use of custom sequences built on custom templates, I have been able to make marketing funnels that work better than my colleagues. The ability to compare data is helpful for seeing where bottlenecks occur in the email funnel system.
Through the use of custom sequences built on custom templates, I have been able to make marketing funnels that work better than my colleagues. The ability to compare data is helpful for seeing where bottlenecks occur in the email funnel system.
Recommendations to others considering the product:
This is a core tool in any business that needs to prospect and contact leads in mass/bulk. You can build any successful marketing business using Salesforce, Outreach, G-Suite, and something like Datanyze or Clearbit.
Really useful tool!
What do you like best about the product?
I like how easy it is to sequence and track prospects by completing a list of "tasks". It makes it easy to call 100 people in a row in a few hours. I also can't imagine working as a market development representative without it. It's really easy to track what you've done in a day, especially with dashboard integrations with SalesForce.
What do you dislike about the product?
There's one main glitch I've encountered--sometimes when you press "play" on list of tasks it doesn't work. It also could be more intuitive, but since it's a very robust tool it's fair that simplicity of use isn't one of its features.
What problems is the product solving and how is that benefiting you?
It helps my team stay on track and reach out to as many prospects as possible. It helps my team stay focused and automatically sends emails to people who we're targeting. Our team would probably be half as productive without it.
Recommendations to others considering the product:
I recommend it, period.
Personalized cold email at scale
What do you like best about the product?
We've tried many outbound email platforms with varying degrees of success. Outreach has made it simple to send high volumes of cold (and personalized) outbound email.
What do you dislike about the product?
They don't offer self service pricing but instead require you to speak to someone on their sales team. Pricing for the core email platform begins at $1,200/year/seat with discounts available for larger organizations.
What problems is the product solving and how is that benefiting you?
Outreach allows us to send highly personalized cold email to potential prospects with minimal effort from our end.
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