Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach | The best way to keep in contact with clients!
What do you like best about the product?
I love that everything is automated and the emails that we get of updates on how to use it better. Seriously such a huge help for me and anyone else that is new to the platform.
What do you dislike about the product?
Honestly, there is not a whole lot I dislike about the platform. I do think it is nice to send individualized emails and I do that through my normal email, but Outreach is incredible for outreaching bulk customers.
What problems is the product solving and how is that benefiting you?
I am able to outreach a bulk amount of people at the same time. I was not able to do that with any other programs I have used before.
Recommendations to others considering the product:
Use it for what it is worth. It is really awesome if you use it correctly!
Great Way To Generate Leads
What do you like best about the product?
I love how you can create custom campaigns and have a task automatically generate when someone clicks on one of links in your message. This lets me know what they were watching and what to talk about when I call them on a follow up call.
What do you dislike about the product?
I wish it was easier to get back to the previous screen you were one. I wish there was a tab to view the tasks within a specific sequence. If I click on a task and look at that contact, then I have to go back to the beginning again to get back to the other tasks.
What problems is the product solving and how is that benefiting you?
More leads. I have closed a lot of deals from my Outreach campaign.
Changing the Market
What do you like best about the product?
I love that you are able to see how many times someone has viewed your emails, and that you can also see it in a list form in the Outreach Window.
What do you dislike about the product?
For a while my outreach window wasn't integrating with Salesforce properly and no one on our IT team was able to figure it out. It finally reconfigured but it was still a hassle in the interim.
What problems is the product solving and how is that benefiting you?
What emails are affective by who opens them. The benefits are that it makes my workflow so much more manageable.
Recommendations to others considering the product:
N/A
Great add on for salespeople
What do you like best about the product?
Sequences! I love outreach and couldn't imagine being in sales without it!
What do you dislike about the product?
There seem to be a lot of glitches. I also don't think we can do conference calling yet.
What problems is the product solving and how is that benefiting you?
Following up with clients. I've realized people often don't respond until my "final attempt"
Productivity +100%
What do you like best about the product?
The task management and bulk emailing, I can't imagine a marketing service that top that. The system is very easy to navigate and achieve whatever I need to do.
What do you dislike about the product?
Quite a few bugs. I really dislike that I cannot view some pages and reports. The lack of customization on reporting.
What problems is the product solving and how is that benefiting you?
Solved developing a daily call and task list efficiently.
Optimization and streamlined workflow
What do you like best about the product?
The ability to have customized messaging at scale
What do you dislike about the product?
I don't like how they don't include recommend blueprints, benchmarks, content samples or templates that are pre-built regarding what is ideal to use within sequences
What problems is the product solving and how is that benefiting you?
Streamlining our workflows to ensure we are as efficient as possible
Recommendations to others considering the product:
Simplifying and ensuring customers can fully leverage and have an easy way to start and improve sequences.
Sales as a Science
What do you like best about the product?
My favorite thing about Outreach is that it is consistently on the forefront of sales tools and methodologies with new features and functionalities introduced all the time. Through their tools, content, and service they show a constant thought leadership in the space that keeps me confident in the product. When you want to turn sales into more than calls or emails, but campaigns, with
message continuity, reportable metrics, AB testing, and even cutting edge pieces like linkedin or text message steps, you come to outreach.
message continuity, reportable metrics, AB testing, and even cutting edge pieces like linkedin or text message steps, you come to outreach.
What do you dislike about the product?
While outreach does a fantastic job on its core functionalities, I still see a lot of value in the advanced targeting and lead scoring functionality some newer tools are building into their products. Inbound nothing is better, but if I was going to build a system just for outbound and wanted to reduce the costs of having to buy something like outreach, zoominfo, and sales nav, I would look elsewhere.
What problems is the product solving and how is that benefiting you?
Outreach has allowed us to consistently follow up with every single inbound and conference lead with relevant messaging letting us pipe more opportunities from inbound leads and increase our event ROI dramatically. Beyond that is has provided a great functionality when for AE's to follow up post demo and maximize response rates while reducing workload.
Recommendations to others considering the product:
Take a serious look at all the tools around before you start, this is a great tool but, there are other tools out there that have better functionality in some areas that might be a better fit for your individual needs.
Outreach has helped me reach more prospects
What do you like best about the product?
I love that I can build out custom sequences and import contacts right from Salesforce.
What do you dislike about the product?
There is nothing comes to mind at this moment.
What problems is the product solving and how is that benefiting you?
Being able to touch more prospects by leveraging the tool. Everything can be logged through Outreach.
Recommendations to others considering the product:
Take the time to play around with and learn the product.
Using Outreach to enhance sales
What do you like best about the product?
The ability to monitor open and reply rates on sequences. This helps us change and alter our emails to ensure we are capturing the largest possible audience.
What do you dislike about the product?
The lack of hierarchy within Outreach is definitely an issue.
What problems is the product solving and how is that benefiting you?
Outreach is used to enhance our Sales process to ensure that we are getting the most out of every email sent.
Account Manager
What do you like best about the product?
It could automatically prevent us sending emails to people who has been recently touched by other team members, which could cause confusion and unsatisfiction from clients. Most importantly, it saved me a lot of time to send emails automatically to hundreds of prospects in a few minutes and helped to track their status, if they opened the email or replied to it, from there I can take a more precise action to improve the meeting conversion rate.
What do you dislike about the product?
It can't set the right stage for those who had told us to remove them from the mailing list or had booked the meeting with us, we have to manually change that. Sometimes it's easy to contact the people again who have told us not to send them emails again.
What problems is the product solving and how is that benefiting you?
I am able to send emails to a large group of targeted people without any pain
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