Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach makes prospecting a breeze!
What do you like best about the product?
The sharing of templates is very easy. Building and cloning templates and sequences are user-friendly. I like the tagging aspect for templates as well.
What do you dislike about the product?
I would like the ability to set time zones for prospects in the system so emails will go out appropriately based on whatever time zone they are in.
I would like an easier thread style to view the emails between a prospect and myself.
I would like the ability to see what another co-worker has sent via email in the past to a prospect inside of outreach.
Linkedin integration would be nice too!
An easier way to see how many prospects you are contacting from a single company would be nice also.
I would like an easier thread style to view the emails between a prospect and myself.
I would like the ability to see what another co-worker has sent via email in the past to a prospect inside of outreach.
Linkedin integration would be nice too!
An easier way to see how many prospects you are contacting from a single company would be nice also.
What problems is the product solving and how is that benefiting you?
Easier to outbound to more prospects a day using Outreach. Because we can cast a wider net in a month period than before we are able to conduct more demos in a month leading to more sales.
Recommendations to others considering the product:
Their product support is extremely helpful and responds fast. They keep improving the product and making innovations that the community really wants.
Great UX! Necessary for anyone in sales
What do you like best about the product?
Outreach is a great tool for helping me take care of misc. tasks that I would often forget without it. More often than not, my customers are not responding to my emails. The follow-up features are extremely helpful for making sure my customers get what they need.
What do you dislike about the product?
There are trivial random UI/UX problems that I have through the platform. The editing of an email is one. I often have trouble changing the font. I also wish that I could have my font default set to each individual person (instead of a set font for entire company). Duplicates contacts/accounts seem to be a problem within my company, and I wish there was an easier way to identify/combine them in Outreach, as we do in SalesForce. It seems the 'smart search' is no longer available for when updating fields. I also work on the support side, so there are a lot of features that we could benefit from if the Orders object was mapped, the possibilities in variable tags would be amazing!!!!
What problems is the product solving and how is that benefiting you?
Multiple problems: 1. Task Management, I nor my team at MasteryPrep ever had a solid task management feature that was easy to use. 2. Follow-up, following up with my customers has never been easier. The "create task if no-reply" feature has saved my ass. 3. Number of touches, with automatic emails/sequences, we can make personal touches to over thousands of teachers, giving the appearance that we genuinely care and emailed every single one of them!
Fantastic tool to arm your sales team
What do you like best about the product?
Outreach has all the bells and whistles you'd want. Their robust features and functionality allow teams to truly customize their workflows and content, and our ADR org would be at a loss without it.
What do you dislike about the product?
I would like to see more in-depth analytics on email and task performance in sequences, more customizable analytics as well.
What problems is the product solving and how is that benefiting you?
We're solving the challenge of personalization and customization at scale.
Outreach makes my job easier
What do you like best about the product?
I love that I can customize email blasts, add as few or as many sequences as I want. It's fast and easy to use, and it takes a lot of work off my hands. Setting up a sequence is super simple. My company creates sequences for us to use, and I really appreciate that I can go in and make a copy of that sequence and then change it to be what I want it to be.
What do you dislike about the product?
I wish that I had a way to have sequences stop to every person at a domain. For example, if I send an outreach to 3 people at a company, if one of them responds, I'd love for the sequences to the other 2 to automatically stop.
What problems is the product solving and how is that benefiting you?
Time saving!
Recommendations to others considering the product:
N/A
Fantastic platform for enabling sales development
What do you like best about the product?
Outreach was amazing for task based outbound. Outreach allows you to set up tasks for account based outbound and then complete them depending on what type of cadence you build. I really loved the Linkedin integration, making it very easy to utilize the sales navigator functionality. Because outreach has a dashboard with daily tasks to complete, it easily gives you can idea of what needs to be done to hit daily and weekly metrics.
What do you dislike about the product?
The support was typically pretty slow and it always took a while to figure out the problem. Also the platform seemed to suffer from performance issues at times, slowing down to a crawl and making it tough to use on several occasions.
What problems is the product solving and how is that benefiting you?
Task based outbound is easy in outreach, and after using both Salesloft and outreach, it is much easier to use Outreach. However both platforms are equally effective so it can come down to personal preference.
Recommendations to others considering the product:
Make sure that you learn how to effectively use the tool. There is so much more than just the email functionality. The Linkedin feature is second to none.
Great experience with Outreach
What do you like best about the product?
Easy to use, great customer service if we have any questions!
What do you dislike about the product?
There's nothing bad I have to say about them
What problems is the product solving and how is that benefiting you?
Trying to build relationships with as many prospects as possible
Great way to reach and track touches on leads
What do you like best about the product?
I like the ability to track the information from one call to follow up in the future and pick up where the conversation left off
What do you dislike about the product?
I wish there were ways to better track if an email was delivered without it being opened and also if there was a spam reviewer to advise if an email looks like spam.
What problems is the product solving and how is that benefiting you?
We are able to have transparency into touches on prospects.
Love this platform! Very intuitive and makes tasks a breeze.
What do you like best about the product?
I love how easy Outreach.io is to use. As a BDR it's important that my pipeline is always full and with Outreach, I get help managing my cadence.
What do you dislike about the product?
Nothing so far. I have a character minimum for some reason so we'll fill this section...
What problems is the product solving and how is that benefiting you?
Email/ call sequencing / candence
Outreach is a good tool
What do you like best about the product?
I like how you can track the status of each email, when it is opened, if it has been replied to, ooo, etc.
What do you dislike about the product?
I dislike how you cant bulk upload a list of contacts and if you can it is hard to figure out how.
What problems is the product solving and how is that benefiting you?
It organizes my emails, syncs with Salesforce, allows to make automatically sending sequences.
The All in One Prospecting Tool
What do you like best about the product?
I like that I am able to send a large amount of emails automatically.
What do you dislike about the product?
I wish that it was easier to sort my prospects by their respective roles.
What problems is the product solving and how is that benefiting you?
I am able to keep my prospecting organized. The issue before was that I was prospecting into so many people that it was difficult to keep them together.
Recommendations to others considering the product:
Outreach is absolutely the best prospecting tool on the market. I know other sales organizations using other tools and they simply do not stack up.
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