Outreach Sales Execution Platform
OutreachExternal reviews
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Great time savor!
What do you like best about the product?
I love that you're able to sequence a huge contact list at once in order to save time. It's great that outreach auto fills the business name as well!
What do you dislike about the product?
Sometimes outreach does not sync up properly to Salesforce and you have to reupload customer lists. It can be a little frustrating to have to find that specific list once again. Not sure if this is an issue on outreach or salesforces end.
What problems is the product solving and how is that benefiting you?
I'm able to find a quick way to mass email my contacts, taking them further into the conversion funnel, without taking a lot of time. Plus customizable sequences automatically reply to those who don't respond in a certain amount of time.
Great Workflow
What do you like best about the product?
Outreach is great for streamlining sales cycle and drip campaigns for prospects. I love how it integrates with Salesforce and makes logging and keeping track of needed information. I would also like to say that prospect profiles are very nicely laid out and all information, even some items I would not think of, are readily available which makes you that much more effective when reaching out.
What do you dislike about the product?
I have yet to find something that i dislike... It works great with my needs.
What problems is the product solving and how is that benefiting you?
Not letting things slip through the cracks with regards to drip campaigns and timely contacts.
No way to do sales effectively without it
What do you like best about the product?
The automation and customer service is great. It keeps my workflow moving constantly and works even when I am not.
What do you dislike about the product?
The UI could use improving, some things are difficult to navigate and awkwardly placed.
What problems is the product solving and how is that benefiting you?
Sales outreach. We have 5x the amount of prospects we can reach on a weekly basis.
Recommendations to others considering the product:
Easier than it looks to pick up
Outreach makes my life easier
What do you like best about the product?
I love the ability to set myself tasks, so that I can power through numerous calls with a methodical approach.
What do you dislike about the product?
I wish there was more integration with SFDC and also our calling platform (we use Dialpad but hoping to use Dialbot soon).
What problems is the product solving and how is that benefiting you?
It improves my workflow, as I can set up my day with tasks. However, it's difficult for me to find certain groups of prospects in my tasks if I have a large amount (thousands).
Daily User and Outreach meets and exceeds the needs.
What do you like best about the product?
Outreach has a great UI and does a fantastic job at:
Task scheduling
Email scheduling
Sequence building
Task scheduling
Email scheduling
Sequence building
What do you dislike about the product?
Outreach has more outages than it should also I use Grammarly to check my emails and grammarly doesn't work well in the email writing and it can be quite frustrating. There isn't anything that would keep me from implementing Outreach at another company.
What problems is the product solving and how is that benefiting you?
The ability to have multiple touches with prospects and send out scheduled emails.
Recommendations to others considering the product:
Outreach is great and does a fantastic job.
Use Outreach Frequently
What do you like best about the product?
I like how easy it is to use and very simple to learn. Makes managing the things I need to do easier.
What do you dislike about the product?
There really isn't too much I dislike, it seems a lot of my prospects are always in pending. However, I would assume that is within my company settings.
What problems is the product solving and how is that benefiting you?
Sending email blasts is definitely one thing that is solved. I also like being able to create sequences and having tasks
Great sales tool
What do you like best about the product?
Easily logs and tracks all my activities in one central place
What do you dislike about the product?
I wish you could organize prospects within specific sequences by the company or by alphabetical order
What problems is the product solving and how is that benefiting you?
Tracking and lead management
Recommendations to others considering the product:
Do it!
Very useful, gets me deals.
What do you like best about the product?
Mass email management and cool features.
What do you dislike about the product?
UI is a little tough, only because there are so many features and functions it's hard to navigate all the great options.
What problems is the product solving and how is that benefiting you?
Managing about 1,000 customers, regular and relevant contact.
Recommendations to others considering the product:
Focus on your specific use case, try not to boil the ocean all at once. There are many levels of great functionality.
Outreach is a solid product
What do you like best about the product?
This solution creates a ton of efficiency in our sales process, as we're able to intelligently automate our outbound prospecting. Having a tool like Outreach or Zenprospect is essential to our ability to hit our sales targets. I've used both products, and while they each out-perform in certain areas, I can confidently recommend either to teams doing outbound sales. One area where outreach has the edge is it's ability to integrate into your calendar and schedule meetings. As of early to mid 2018, Zenprospect had not yet offered that.
What do you dislike about the product?
If you're not on an enterprise plan, the customer support can take a few cycles to get an answer. In the early days of learning the product, I routinely found myself going through multiple back and forth emails just trying to convey the issue I was facing, and at times it felt like I was educating their team on how the product works. They do have a robust knowledge library though, and support has been getting better with time. I wish we also had the ability to identify prospects through this platform. That's one area where Zenprospect wins.
What problems is the product solving and how is that benefiting you?
We automate our outbound sales process with Outreach. This has dramatically increased our ability to personalize prospecting and follow up in a timely manner, ultimately driving more opportunities and sales. In particular, the ability for our sales team to quantify what messaging is or is not effective is important.
Recommendations to others considering the product:
Look at ZenProspect as well. Both are great products.
It works well
What do you like best about the product?
I like the different sequences that you can add, how it organizes things and keeps track for you.
What do you dislike about the product?
It doesn't always sync correctly even when it says it did.
What problems is the product solving and how is that benefiting you?
We have a lot of emails to send and outreach sends them for us in a quick and easy way.
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