Outreach Sales Execution Platform
OutreachExternal reviews
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Business Development Rep
What do you like best about the product?
The tracking and ability to see opens, from location to amount of times.
What do you dislike about the product?
Not much i dislike - i like the product quite a bit
What problems is the product solving and how is that benefiting you?
The benefit is seeing who has opened the email which then prompts me to call and set a meeting
Great Experience
What do you like best about the product?
It makes my work day so much easier. I am able to get work done faster and more efficiently because of how much help outreach is. My work would not be effective without the system.
What do you dislike about the product?
At first I thought it could be a bit better of a layout but they recently updated and the lay out works great. I am able to stay very organized with it.
What problems is the product solving and how is that benefiting you?
It provides the benefit of keeping my emails concise and organized in my day to day tasks.
Outreach -> automation
What do you like best about the product?
Automating sequences, tagging feature, and UI
What do you dislike about the product?
Can be laggy at times, have to reset browser
What problems is the product solving and how is that benefiting you?
Automation to save time for making calls
Great resource
What do you like best about the product?
the ability to call and email prospects from Outreach in a quick and timely manner. I love that it give you info on the company and tasks you when you need to reach out to them
What do you dislike about the product?
nothing really at this point. I would love the ability to create sequences myself instead of our admin only being able to, but I believe that is able to be changed.
What problems is the product solving and how is that benefiting you?
I would absolutely not be able to prospect the way I do without outreach. It helps me to send off automatic emails and tasks me when I need to shoot them a call. It keeps all my notes in a secured place.
Recommendations to others considering the product:
a must use, the best sales tool I have ever used
Incredible tool, hopefully more to offer in the future
What do you like best about the product?
Automated outreach via sequences, strategic plays, and various types of touch-points is incredible. I'm much more effective and efficient because of the ability to set schedules.
What do you dislike about the product?
Uploading contact reports from Salesforce is sometimes dirty and you get bad data when you're trying to make a quick, large-scale, play. Reporting is great on small batches of prospects, testing subject lines is cool, but there I would love for all of this to scale. Chrome plug-in and integrations with salesforce contact data can be wonky.
What problems is the product solving and how is that benefiting you?
Prospecting, marketing, strategic break-ins to target accounts. Analyzing the effectiveness of email copy and best practices for cadences that get attention.
Recommendations to others considering the product:
Buy!!
Great Email Automation and Sales Tool
What do you like best about the product?
Outreach is very user friendly and intuitive. Continually becoming smarter and each new feature is something that is useful. It really allows you to send mass emails that don't feel like mass emails. So many options for personalization and the outreach feature within gmail makes life so easy.
What do you dislike about the product?
There are errors with mapping to SFDC at times which can be frustrating
What problems is the product solving and how is that benefiting you?
We are able to mass send leads like we haven't been able to before and actually collect usable data to improve who we are targetting and how we are talking to them. The amount of data that is at your disposal to then make educated sales decisions on is amainz.
Outreach builds my pipe
What do you like best about the product?
Ease of building pipeline at scale in an automated way
What do you dislike about the product?
Outreach has allowed me to build pipeline at scale with a sequence function that has been a game changer for me.
What problems is the product solving and how is that benefiting you?
Building pipeline at scale can be a challenge and outreach allows me to fill that need.
Recommendations to others considering the product:
Get it!
Makes managing emails and calls way easier
What do you like best about the product?
The template and snippets tool in the email sender. I also really like how it pulls contacts into the dialer as you hover over them in Salesforce. Outreach makes organizing my day using Sequences a lot easier. Sequences are essentially automated cadences you put accounts, leads, or contacts in which tell you when to call/email them.
What do you dislike about the product?
Outreach is still working on polishing their integration with the Lighting view in Salesforce so sometimes it doesn't automatically pull in a contact if I'm in the "Playlist" view.
What problems is the product solving and how is that benefiting you?
Shortening the length it takes me (an Account Executive) to send emails, follow up with prospects, call, and update activity in Salesforce. The "local presence" functionality in the dialer tool also helps get more answers as it mirrors a local area code when calling out.
Game changer!
What do you like best about the product?
The accessibility. Makes it so much easier to find and target prospects. Helps my organizational skills massively.
What do you dislike about the product?
Freezes 2-3 times a day. Hopefully these glitches can be ironed out.
What problems is the product solving and how is that benefiting you?
Being able to get into the accounts I have previously had troubled with.
Fantastic product to intelligently prospect with efficiency and great visibility of your game plan.
What do you like best about the product?
Less clicks equals more prospects touched per second.
What do you dislike about the product?
#s on keyboard cannot be used to dial or navigate automated indexes or systems.
What problems is the product solving and how is that benefiting you?
SDR - Remedying the burden of creating a system to prospect efficiently, which leads to large deal success.
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