Outreach Sales Execution Platform
OutreachExternal reviews
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Director of sales enablement
What do you like best about the product?
ease of use, and adoption by the sales team. integration into our SE Progams
What do you dislike about the product?
cost and data analytics and it could be glitchy sometimes
What problems is the product solving and how is that benefiting you?
lead generation, outbound calls and success rates
Outreach helps me make calls with ease to leads and clients.
What do you like best about the product?
I love how I can have an extension that integrates with Salesforce.
What do you dislike about the product?
I don't dislike anything about Outreach.
What problems is the product solving and how is that benefiting you?
Outreach is solving the problem of having disorganized leads and tracking - now I have my reach outs organized by sequence, and am able to track my calls.
Great Product - sometimes too many features
What do you like best about the product?
The ease of use for integration with Salesforce and other tools. I love working with the campaign features.
What do you dislike about the product?
Too many features at times - meaning it can be hard to find what I want. We are redoing our Outreach deployment to make this easier.
What problems is the product solving and how is that benefiting you?
Tracking our conversations with customers and working to make sure we deliver consistent messaging.
Outreach ROCKS!
What do you like best about the product?
Ease of use. Powerful analytics. Dynamic. It's fun to use.
What do you dislike about the product?
Some voip features could improve: at the moment you have to wait for the V/M recording to beep to send pre-recorded V/M.
What problems is the product solving and how is that benefiting you?
Time management, time saver.
Outreach is one of my favorite tools
What do you like best about the product?
It keeps me well organized. I can move things around and I know what I need to work on next.
What do you dislike about the product?
I wish it did not tell me I need to do a task before it is actually due, that does throw me off a little.
What problems is the product solving and how is that benefiting you?
Daily work management.
One of the best tools for sales
What do you like best about the product?
It is reliable and works!
Having used a couple of alternatives I will never use anything else (if I have a say).
Outreach works well and more importantly the extension works great too when in SF.
Having used a couple of alternatives I will never use anything else (if I have a say).
Outreach works well and more importantly the extension works great too when in SF.
What do you dislike about the product?
If I had one gripe, it would be the UI could be improved.
It does take a bit to get familar, or re-familiar, with and certain things like closing out a task window causing everything to revert to where it was (if you navigated away) can be annoying
It does take a bit to get familar, or re-familiar, with and certain things like closing out a task window causing everything to revert to where it was (if you navigated away) can be annoying
What problems is the product solving and how is that benefiting you?
Outreach tracks, schedules, and does everything for any sales engagement flow you need. Very easy to creat a "sequence" of steps whether calls, emails, or linkedin touches and then follow through to keep on top of things.
Good product for getting leads
What do you like best about the product?
Once you create a campaign to reach out to your potential clients, you can automate the multiple emails to follow up your initial message. You can track who has opened it and who not.
What do you dislike about the product?
To create campaign you need someone to show you or direct you with doing so. I found that this could be a bit more intuitive. Also there could be a link to add the list of recipients from the campaign you have created.
What problems is the product solving and how is that benefiting you?
We get to use it for reaching out to our clients with information about promotions and new features of our products. It gets reaching out to the list of recipients easier and also allows you to track it.
Nice and easy to use user interface
What do you like best about the product?
Outreach makes a lot of my day to day workflows simpler and more intuitive. Something that would take me more than 10 minutes outside of Outreach, take 3 minutes using the Chrome extension.
What do you dislike about the product?
The web app works well, but It'd be nice to have a mobile version as well. Also the Outreach Chrome extension (and Chrome itself) uses A LOT of RAM and it glitches when I limit the amount of web pages it can read.
What problems is the product solving and how is that benefiting you?
Outreach logs all of my day to day activities so I don't have to and the Sales Navigator integration is invaluable. Solves for what could potentially be a VERY manual process.
Great for sequences
What do you like best about the product?
Synchronization with Salesforce and LeadiQ
Creation and customization of sequences
Creation and customization of Snippets
Detailed Reporting
Tasks that help you on the next steps
Creation and customization of sequences
Creation and customization of Snippets
Detailed Reporting
Tasks that help you on the next steps
What do you dislike about the product?
Not intuitive
Not a help section where to clarify doubts or find useful information
Not multimedia examples for different features that might be helpful for a daily job
Not a help section where to clarify doubts or find useful information
Not multimedia examples for different features that might be helpful for a daily job
What problems is the product solving and how is that benefiting you?
Automate a large number of outbound communications to possible prospects.
Get track of the messages sent to prospects, see which ones were bounced, follow up on the sequences, and see if they are working or not.
Organize different strategies of communication for different type of customers.
Get track of the messages sent to prospects, see which ones were bounced, follow up on the sequences, and see if they are working or not.
Organize different strategies of communication for different type of customers.
Good sales automation tool
What do you like best about the product?
Enhance sales and SDR activity, let them focus on selling
What do you dislike about the product?
Administration could improve, user managment, tracking, integrations and etc'
What problems is the product solving and how is that benefiting you?
Email tracking, Sales automation, Call intelligence and tracking
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