Outreach Sales Execution Platform
OutreachReviews from AWS customer
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the essential tool for outbound
What do you like best about the product?
Its ability to seamlessly track sequences, workflows, and daily tasks in one UI makes my day-to-day easy to understand. I can always stay organized on prospects while maintaining velocity in GTM motions
What do you dislike about the product?
Not so much a dislike - but Outreach is such a comprehensive platform. There are aspects of the software I'm not well versed in and I wish there was an onboarding setting or interface for learning how to use the different functionalities.
What problems is the product solving and how is that benefiting you?
Managing a sizeable outbound pipeline is very complex, and often I'm working 50+ accounts and hundreds of prospects. Outreach keeps me organized on who I'm speaking with and allows me to systematically work my book of business.
Perfect for scaling up Sales and Marketing efforts
What do you like best about the product?
The ability to scale up sales and marketing efforts while keeping things organized.
What do you dislike about the product?
There is a learning curve and trial and error for making sure email marketing isn't too much to get flagged for spam.
What problems is the product solving and how is that benefiting you?
With a very small team, outreach allows us to perform like a larger organization and be efficient with all our efforts.
Automate sales with tracking and email outreach
What do you like best about the product?
Outreach allows salespeople to create personal and effective emails without wasting time. Leveraging Salesforce fields makes the process even more efficient because reps don't have to reinvent the wheel every time they send an email communication to their networks. Experienced users can share pre-designed templates with those new to the organisation - giving them helpful advice on topics to talk about and saving themselves valuable energy in the process! Overall, the ability to customise email conversations so quickly is one of my favourite features of the platform.
What do you dislike about the product?
If I had to choose one thing that I dislike about Outreach, I'd pick its difficulty of getting started. It's hard to keep track of which emails a customer has already received, which makes it difficult for salespeople to know how many times to reach out and when it's appropriate to do so. What's more, there's not enough visibility of the replies sent to previous customer messages.
What problems is the product solving and how is that benefiting you?
With the Outreach plugin, I no longer have to manually transfer data between Gmail, Salesforce, Gong and Zoom. This saves me a lot of time that I can spend on other areas of prospecting.
Outreach
What do you like best about the product?
I like the ability to assign tasks and sequences for prospects to stay on top of. I also like the VM fast button when leaving messages. Outreach also writes back to salesforce. You can also see who has opened your sent emails and how many times they have been open.
What do you dislike about the product?
There are multiple duplicates and prospects per account so it can get confusing when contacting new leads to reach out to. It would be beneficial to merge these duplicate accounts and contacts somehow to clear up any confusion on if you have reached out to a contact or not
What problems is the product solving and how is that benefiting you?
It helps establish a good workflow for the day with visibility in how you are tracking to goal on activity.
Outreach
What do you like best about the product?
The ability to easily access account information while on the phone with a client.
What do you dislike about the product?
Not being able to search by phone number. Being able to do this would be a game-changer for my team.
What problems is the product solving and how is that benefiting you?
Having information at the ready to make multiple phone calls in quick succession
Outreach is a great tool for sequences
What do you like best about the product?
I like Outreach because the sequence system lets you have multiple touchpoints that activate whenever you need them to.
What do you dislike about the product?
I don't like the UI, it's a little hard to navigate through.
What problems is the product solving and how is that benefiting you?
I like the sequences because they help me engage prospects more effectively and efficiently, thus getting me more meetings booked.
Legacy tool that lacks modern updates
What do you like best about the product?
They seem to focus a lot of updates on reporting, always play around with ux/ui but don't address real challenges to improve.
What do you dislike about the product?
Many things like adding spintax, incorporating a parallel or power dialer (could be an upsell), limiting to 2 emails per seat is crazy cost wise compared to what's available
What problems is the product solving and how is that benefiting you?
It's failing me
Switched from Outreach to Outplay!
What do you like best about the product?
Easy to use interface, great settings and user experience.
What do you dislike about the product?
Customer support seemed to lack. Kept changing UI, which got annoying.
What problems is the product solving and how is that benefiting you?
Outbound prospecting in to Accounts.
easy to use
What do you like best about the product?
It is so easy to use and straightforward to manage. The features and integration with many software are very smooth.
What do you dislike about the product?
I haven't found any downside yet. The software is surely the best.
What problems is the product solving and how is that benefiting you?
Outreach helps to send bulk emails in a hassle-free way. Being a business development person it's very helpful to send mails, track the engagements.
Switched from outreach to salesloft
What do you like best about the product?
Ease of use, analytics, professionalism, and more
What do you dislike about the product?
SDR constantly calling me trying to upsell their product
What problems is the product solving and how is that benefiting you?
Allows me to call prospects to book meetings and hit my internal quota
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