Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Makes sales and marketing easy for any sales professional
What do you like best about the product?
I love the automated dialer. The ability to take notes during the call in the interface. Automated emails. While I am calling, I can look up everything I need to know about the prospect via LinkedIn and the company. It easily integrates with Salesforce and ZoomInfo.
What do you dislike about the product?
Attacking everyone in an account one at a time is difficult because everything is in task format for my day. If a task is due and it's down at the bottom of task list I may not get to it by the end of the day. It could be several days because I am constantly adding to my pipeline new prospects.
What problems is the product solving and how is that benefiting you?
Sales automation. It allows me to plan out my day. Track my calls and when I am having the most success calling people. I love that it reminds me to reach out to prospects that otherwise I would have forgotten about, that didn't want to take a meeting now but are open to talking in 6 months, and I call them when the timing is right.
Excellent product and easy to use.
What do you like best about the product?
Best thing I like is that you can choose any no and go back to your records and browse all the notes.
What do you dislike about the product?
I wish if this can be accessed through mobile
What problems is the product solving and how is that benefiting you?
Reaching out to customers any part of the world.
Sales enablement at its finest!
What do you like best about the product?
I implemented Outreach in Q4 last year, and is a game changer. I was able to automate all the incoming leads and campaign leads into sequences for my team, has greatly increased engagement.
What do you dislike about the product?
The tool is not the easiest to pick up from an administrative perspective, although its knowledge base, courses and webinars help. Takes a while to implement and get a team ramped up if you do not have experience implementing this type of software.
What problems is the product solving and how is that benefiting you?
Sales are reaching out to more leads with more personalized touch points. Reps do not have to worry about what they need to do on a daily basis as if the platform is used properly it tells you what your priorities are.
Great potential, not intuitive/user friendly
What do you like best about the product?
A/B testing abilities and automatic creation of call tasks, connection to Linkedin
What do you dislike about the product?
Once you enroll a prospect into a sequence with an automatic task, you cannot edit that step (you have this ability in Hubspot), also finding accounts & propsects can be difficult and not user friendly
What problems is the product solving and how is that benefiting you?
Ability to reach out to prospects effectively through email, call, and linkedin
Solid product, integrates well with SFDC
What do you like best about the product?
Tracking of outbound activities performed by our BDR Teams.
What do you dislike about the product?
Configuration with SFDC can be tricky at times.
What problems is the product solving and how is that benefiting you?
Tracking of our outbound activities and successes.
Efficient organized prospecting
What do you like best about the product?
Outreach keeps me organized and allows to me to prospect effectively to build more pipeline and close business.
What do you dislike about the product?
Not too many downsides with Outreach very effective tool
What problems is the product solving and how is that benefiting you?
Organized prospecting, never forget a follow up and can keep track on campaigns run
Reach to your prospect with Outreach
What do you like best about the product?
Outreach is a great tool to manage communication with your customers or leads. Integrated calls from predefined phone number even you're outside of the country is a great feature.
What do you dislike about the product?
The visibility of the status of the emails sent is a bit poor. I'd like to get a better dashboard for the visibility of emails read or ignored/sent to spam or those who unsubscribed. Or at least having a rich filters for that would be good.
What problems is the product solving and how is that benefiting you?
Mass emails sending and checking the status, emails followups and analysis of the emails reviewed. Calls recording and integration with MS Dynamics is also very useful/.
Outreach is great with Automation
What do you like best about the product?
I love the automation and how easy it is to send out campaigns to prospects.
What do you dislike about the product?
I dislike the capabilities and that so many emails get bounced.
What problems is the product solving and how is that benefiting you?
Automation with Prospecting
Excellent Prospect Engagement Platform
What do you like best about the product?
Great visibility of sequence performance and engagement by our prospects
What do you dislike about the product?
Some of exported reports can be a little overwhelming and difficult to interpret.
What problems is the product solving and how is that benefiting you?
We can see how well our BDRs are performing against their KPIs now and can adjust our training and coaching accordingly.
Outreach is great and helps our team with prospecting and high cadence email flows.
What do you like best about the product?
They have great support and a fantastic product! Their team is second to none. They have great support and customer service. I find their product is greatly helpful for giving actionable feedback to the team.
What do you dislike about the product?
I don't have much that I dislike to be honest. If I were to suggest an improvement, I think their journey building interface could be improved. I also think this is very hard to accomplish outside of email marketing platforms.
What problems is the product solving and how is that benefiting you?
They are helping us send mass emails to prospects and saving time of composing individual emails. Their templating language is also great for personalization of mesages
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