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3,478 reviews
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External reviews are not included in the AWS star rating for the product.


    Restaurants

Easy to use

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
You can customize your own templates and the platform is easy to use
You can put multiple people in the same campaign at once which is really efficient.
Lots of tools!
What do you dislike about the product?
Honestly, everything is great but we weren't allowed to customize our own templates so while that feature is great, we couldn't use it - so we would have to edit each template manually which wasn't ideal.
What problems is the product solving and how is that benefiting you?
It's super easy to throw a lead in put them in a queue where you call/email them. The platform really saves you a lot of time and it shows all of your tasks so it takes out the guesswork of what you have to do each day.


    Brenda T.

ZoomInfo SalesOS Integration with Outreach

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
I like that it is super easy to move data from Zoom into Outreach. Just a couple of clicks, and you're done. What makes it even better is that you can assign the prospects to someone, add to a sequence and tag them all in one place so you do not have to work from two different applications.
What do you dislike about the product?
There's not much to really dislike in the integration. The integration is seemless, so you can't go wrong with that. If I had to list something, I'd say that my only mild dislike is that you can only select one sequence while pushing the prospects from Zoom into Outreach. If you want to add those prospects to an additional sequence, you'll have to go back to Outreach, search for your prospect and then add them from there.
What problems is the product solving and how is that benefiting you?
Outreach makes it so much easier to stay on top of your prospects and keep you organized. You create sequences to ensure that your prospects are receiving the right info that pertains to them, makes calling them a breeze and ensures that you have the proper stats on your targets so that you know who to focus on the most.


    Marketing and Advertising

Pleasant and easy to use

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of use and being able to reach so many prospects which ultimately saves me a lot of time throughout the day and allows me to be on the phone more.
What do you dislike about the product?
Sometimes I get a bit confused when I send out multiple sequences
What problems is the product solving and how is that benefiting you?
Outreach is able to give me assistance by allowing me to reach a whole range of different prospects with multiple touch points and save me a lot of time


    Financial Services

Outreach has been an incredible and effective sales tool for our team! Your own personal assistant!

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Reminders to re-engage with prospects that have gone cold
Sequences that allow your merchant/client to be nurtured and looked after.
What do you dislike about the product?
Reminders/Tasks could be a little more efficient in their use. I.e embedded into a calendar system rather than work as an email system
What problems is the product solving and how is that benefiting you?
Following up with merchants.


    Chris B.

Effective Tool

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Outreach is beneficial because you can organize your daily tasks, gain meaningful insights on your prospecting, and have company insights all in one window. Highly reccommend.
What do you dislike about the product?
It would be helpful if there were more information on how prospects interact with my company and campaigns. Would also like more info from outreach on how to optimize my campaigns.
What problems is the product solving and how is that benefiting you?
The main problem that Outreach solves for me is organizing daily tasks, and organizing sequences to be more productive with selling time. Has also lead to increased campaign performance.


    Computer Software

Best automated outreach tool!

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Emails are automated and sequences are easy to set up.
What do you dislike about the product?
Searching prospects or accounts are difficult because you have type in the exact match or it will not show.
What problems is the product solving and how is that benefiting you?
Sending automated emails and having my linkedin tasks pop up.


    Computer Software

Must-have solution for sales outreach

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Managing many different sequences with analytics and the ability to A/B test.
What do you dislike about the product?
The integrations with salesforce and other systems could be better and more stable.
What problems is the product solving and how is that benefiting you?
Outreach ensures our SDRs are hitting their activity targets, and it also provides critical data to measure campaign effectiveness.


    Keith Z.

The integration with email, salesforce, Dialpad, and LinkedIn is seamless

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Regardless of where I start my communication with a prospect or client (Dailpad, G-mail, Outreach, Salesforce), it is all sync'd and easy to see activities, open sequences, and engagement.
What do you dislike about the product?
The push/pull of data between Outreach and Salesforce is not always seamless, such as when contacts and accounts change ownership. But I believe this to be how the company admin has set it up. Meaning it's all configuration based.
What problems is the product solving and how is that benefiting you?
Ability to quickly interact with prospects and clients, especially in volume. The other nice feature is the sequences, templates, and snippets - as well as how these elements are available in email.


    Accounting

Outreach helps our company automate outreach

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
It helps in all facets of the sales funnel from new business to CS
What do you dislike about the product?
Inconsistency with activities logging in Salesforce
What problems is the product solving and how is that benefiting you?
More touches to prospects and not missing steps


    Keegan M.

Outreach Training

  • November 14, 2022
  • Review provided by G2

What do you like best about the product?
The platform is very organized and easy to navigate. I also love the training material that they provide which is easy to understand and follow
What do you dislike about the product?
Some of the information seems to be too much at times.
What problems is the product solving and how is that benefiting you?
Outreach help me with sending email sequences to new business clients that I go after on a weekly basis