Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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The integration with email, salesforce, Dialpad, and LinkedIn is seamless
What do you like best about the product?
Regardless of where I start my communication with a prospect or client (Dailpad, G-mail, Outreach, Salesforce), it is all sync'd and easy to see activities, open sequences, and engagement.
What do you dislike about the product?
The push/pull of data between Outreach and Salesforce is not always seamless, such as when contacts and accounts change ownership. But I believe this to be how the company admin has set it up. Meaning it's all configuration based.
What problems is the product solving and how is that benefiting you?
Ability to quickly interact with prospects and clients, especially in volume. The other nice feature is the sequences, templates, and snippets - as well as how these elements are available in email.
Outreach helps our company automate outreach
What do you like best about the product?
It helps in all facets of the sales funnel from new business to CS
What do you dislike about the product?
Inconsistency with activities logging in Salesforce
What problems is the product solving and how is that benefiting you?
More touches to prospects and not missing steps
Outreach Training
What do you like best about the product?
The platform is very organized and easy to navigate. I also love the training material that they provide which is easy to understand and follow
What do you dislike about the product?
Some of the information seems to be too much at times.
What problems is the product solving and how is that benefiting you?
Outreach help me with sending email sequences to new business clients that I go after on a weekly basis
Outreach review
What do you like best about the product?
Making calls and sending out emails with sequences. It's easy to use in order to book meetings
What do you dislike about the product?
Nothing is wrong with the software. It works just fine.
What problems is the product solving and how is that benefiting you?
It allows me to book more meetings by creating sequences of contacts so I can do cold calls and emails
Outreach review
What do you like best about the product?
Outreach has helped our team reach new levels of production that wouldn't have been possible without this tool.
What do you dislike about the product?
There are some features that we don't use
What problems is the product solving and how is that benefiting you?
It has helped us scale the capacity of each team member.
Great to send emails all at once
What do you like best about the product?
It's easy to use and I like that I can set it and ofrget it
What do you dislike about the product?
I don't like that the email font is not the same font as my general email - makes it look automated
What problems is the product solving and how is that benefiting you?
sendign emails to multiple clients on my behalf
Easy to use but need better reporting capability
What do you like best about the product?
Easy to use and initial setup. Like the dynamic graph.
What do you dislike about the product?
Not too stable - needs to refresh often, especially when changing filter creterias. Need a better reporting capability and export to excel.
What problems is the product solving and how is that benefiting you?
Outreach is able to integrate with D365 well, especially with the look-up values field.
One of the best email tools out there
What do you like best about the product?
I've used outreach as an AE and now my sales team uses Outreach. It's great because a lot of my new hires have had previous experience with Outreach, which makes training and onboarding a lot easier. I've had good experiences with their sales and support teams. Their online chat is also really quick and convenient. The gmail integration is great even though I have to refresh my browser often to reconnect it, but that's more of a gmail thing rather than an outreach thing. I love the outreach chrome extension, ease-of-use, snippets, and google calendar integration. Outreach is definitely a must-have for me and my sales team.
What do you dislike about the product?
The process for bulk uploading contacts from Salesforce into Outreach is slightly more cumbersome than other tools I've used. Other than that there's nothing I dislike about Outreach.
What problems is the product solving and how is that benefiting you?
Outreach helps us automate follow-up and outbounding efforts to maximize efficiency. I can't imagine how long our process would take without it.
Great tool- more technically impressive than other software on the market, but no customer support.
What do you like best about the product?
Flexibility and customization of the product
What do you dislike about the product?
Lack of support, lack of training, staff uninterested in helping new customers
What problems is the product solving and how is that benefiting you?
Helps to send emails in mass and provide organization to chaos. Gives our team a unified tool for messaging
Automation at its best
What do you like best about the product?
The upside of using Outreach was being able to customize emails and setup sequences with just a few steps. I was able to close more deals in a shorter amount of time.
What do you dislike about the product?
I do wish it would let you see who opened your emails from your mobile device and directly from your Gmail for ease of convenience.
What problems is the product solving and how is that benefiting you?
Outreach helped me stay on top of follow up without wasting a ton of time. I was able to present what I needed and, from there, send and go. I received many replies
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