Outreach Sales Execution Platform
OutreachExternal reviews
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Missing Functionality
What do you like best about the product?
Pre Built templates for sequences
Snippets
Snippets
What do you dislike about the product?
Clunky Salesforce Extension
Formating emails in Outreach
Formating emails in Outreach
What problems is the product solving and how is that benefiting you?
Helping automate email messaging
Scalable, efficient tool for all levels
What do you like best about the product?
We're a growing team. The ways Outreach has helped us streamline messaging and email outreach has been impactful, boosting both the quantity of contacts reached and the quality of meetings booked.
What do you dislike about the product?
Very minor downsides, which have been more a user issue in setting up sequences where there are no templates uses, so less actionable data after the fact. After finishing tasks, the interface does not autorefresh to the previous tab or next tasks.
What problems is the product solving and how is that benefiting you?
We needed to get our SDR team putting out more consistent messaging, creating and sharing sequences has done. We use the email sentiment to better craft our objection responses and for market research.
The Market Leader w/o a doubt
What do you like best about the product?
The balance of capabilities, ease of use, and insights provided by Outreach make it indispensable for all Sales roles whether you're an SDR, Account Executive, or Sales leader. In 3 different companies I've found it core to exceeding business goals and enabling contact engagement in a positive way.
What do you dislike about the product?
To fully optimize your use of Outreach you do need to invest some time in the many capabilities it offers. The UX is fairly intuitive and easy enough for self-training to ramp however. It's also beneficial to have Marketing and Sales Ops/Enablement aligned so that data flowing into the application is valid and useful to the Sales roles utilizing it.
What problems is the product solving and how is that benefiting you?
Outreach offers the ability for every customer facing role to prospect in a positive and coherent manner. In this day every Company says their ppl need to prospect but doing this at scale while offering personalization is difficult and often stunted. With Outreach it's possible.
outreach helps expedite the sales process and streamlines everything with prospectig
What do you like best about the product?
I love the email tracking. It helps me keep track of when prospects open emails
What do you dislike about the product?
nothing. outreach does an absoltueyl amazing job of helpig
What problems is the product solving and how is that benefiting you?
outreach ois helping with the outbound outreach
Friendly and modern UI. Still awaiting to still full benefits of tool
What do you like best about the product?
Dashboard is very simple to navigate, not overburdened with text and numbers. Colour scheme makes it very easy to decipher, present and make decisions quickly.
What do you dislike about the product?
Some more native integations / extensions would make it even more effective. Possibly an option to be able to request data points that are not currently there.
What problems is the product solving and how is that benefiting you?
Quickly being able to centrally manage all the information in the company and be able to present it to multiple business divisions.
Global Head of Sales Development
What do you like best about the product?
The tags, the sequences, the reporting - everything is super intuitive and works fantastic. Overall, the workflow is really easy. ive used other platforms such as Groove and outreach is 1000 times better.
What do you dislike about the product?
Sometimes there are bugs, but nothing major. overall, im a huge fan.
What problems is the product solving and how is that benefiting you?
They are streamlining the way my team sends out strategic messaging. They are automating the process and making reporting and insights super easy for us to view.
Very clunky, terrible UX
What do you like best about the product?
Ability to put people into email campaigns, the ease at which we can do this is quite astounding
What do you dislike about the product?
Limits on the number of emails per user and per org- these are way too low for a SMB like ours
What problems is the product solving and how is that benefiting you?
Recording of calls and sequences of emails
Incredible Sales Engagement Software
What do you like best about the product?
Native integration with Salesforce, with many options to select what should and should not be synchronized with Salesforce. Even records deleted from Salesforce are removed from Outreach automatically.
Regarding usability, we can select phone numbers from different countries and create email templates with variables (which are updated according to the record data).
Outreach also integrates with Outlook, so BDRs can book meetings directly from Outreach.
Regarding usability, we can select phone numbers from different countries and create email templates with variables (which are updated according to the record data).
Outreach also integrates with Outlook, so BDRs can book meetings directly from Outreach.
What do you dislike about the product?
There is a considerable limitation for filtering, which can be annoying sometimes. Also, we miss a Calendly integration as well. Another thing that we miss is an Auto-Dialer and a Predictive dialer service. Moreover, the reports are not so customizable.
What problems is the product solving and how is that benefiting you?
Develop a Sales Engagement process with our BDRs and AEs. They can do almost everything they need with Outreach, and the data is automatically saved in Salesforce.
The sales team can create sequences with a variety of tasks (LinkedIn inMail, Calls, Meetings ...) with no need to switch among different systems.
The sales team can create sequences with a variety of tasks (LinkedIn inMail, Calls, Meetings ...) with no need to switch among different systems.
Good for very basic task (automate a few emails) but not good at all for everything else
What do you like best about the product?
It is a good tool if you just want to automate email campaigns
What do you dislike about the product?
Should you want to :
- Use the insights and reporting of your campaigns
-Change the time your email is sent for specific prospects
-Copy past an outlook email in Outreach
-Make sure that the contacts you add to sequences want to be contacted (not adding contacts that explicitly said they did not want to contact), ....
-Much more...
It is not the tool for you. It is a tool that looks good on the surface, but when you start using it daily, you will very quickly see the limitations. There are lots of better alternatives out there ...
- Use the insights and reporting of your campaigns
-Change the time your email is sent for specific prospects
-Copy past an outlook email in Outreach
-Make sure that the contacts you add to sequences want to be contacted (not adding contacts that explicitly said they did not want to contact), ....
-Much more...
It is not the tool for you. It is a tool that looks good on the surface, but when you start using it daily, you will very quickly see the limitations. There are lots of better alternatives out there ...
What problems is the product solving and how is that benefiting you?
Sending basic mailing campaigns
Outreach gets the job done
What do you like best about the product?
Ability to intelligently automate outreach
What do you dislike about the product?
Would like to see more innovation that helps with personalization
What problems is the product solving and how is that benefiting you?
Automating cold prospecting, tracking responses, pulling data from SFDC
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