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Reviews from AWS customer

1 AWS reviews
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External reviews

3,480 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dennisse A.

Outreach sales engagement

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
I love Outreach's customization options and ease of use.
What do you dislike about the product?
It is designed for a certain sales process that is email heavy. We have a campaign sales process that requires transactional cold calling and it did not work very well with how outreach is designed by default.
What problems is the product solving and how is that benefiting you?
It gave our sales people structure on their daily activities.


    Martha V.

Outreach review

  • October 28, 2022
  • Review provided by G2

What do you like best about the product?
Easy synchronization with salesforce. Also easy to track daily tasks
What do you dislike about the product?
Minimum lagging. Sometimes when looking up information
What problems is the product solving and how is that benefiting you?
Tracking activity history with customers. The system automatically keeps track


    Computer Software

Very useful tool for end-to-end sales prospecting

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
- Automated email with sequences
- Multi-threaded campaigns can be sequenced i.e. email, calls, LinkedIn etc
- Email reminder (when no response is received from prospect)
- Email templates helps automate the outreach process
What do you dislike about the product?
So far quite happy with the product. It delivers what we asked for.
What problems is the product solving and how is that benefiting you?
Prospecting
Structured email campaign
Automated outreach


    Adam M.

An essential tool for outbound sales people

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
I love the simplicity of use and the training academy. The fact that I can combine all of my work flows in one place for LinkedIn, email and phone, just in one interface makes my life so much easier. And it's so easy to use. But the training academy levels you up even more so you can get yourself up and running in as little as 20 minutes.
What do you dislike about the product?
The only thing I dislike about outreach is the colour schemes. There is too much white and Ild like the opportunity to import my own colour scheme or even dark mode. It's such a minor thing but I do think it would level up this amazing produce even more.
What problems is the product solving and how is that benefiting you?
It solves the biggest problem I have as a salesperson, and that's time and efficiency. I worked out that outreach gives me back 2 hours 30 every week just from being more efficient. It means I can use that time to make more calls and do more activity. Imagine being able to send 50 more emails and make 50 more calls a week. It's raised my performance no end.


    Computer Software

Efficient and timesaving tool that helps me keep my leads in order!

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
It's great to have the tool to organize my daily task and set priorities!
What do you dislike about the product?
Some sync issues with salesforce latency.
What problems is the product solving and how is that benefiting you?
Bo problem is currently reported, but outreach has great support when I have written issues!


    Anna W.

Outreach is beneficial to sales teams!

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Outreach is very beneficial to sales teams!
I really like the ability to help potential clients schedule meeting times as well as easily complete my cold calls and outreach emails.
What do you dislike about the product?
Outreach isn't super intuitive and I feel making sequences is a challenge and takes quite a bit of time I do not have in my jam-packed work days to create. However, I always enjoy the fruits of my labor.
What problems is the product solving and how is that benefiting you?
Outreach is helping me get in touch with prospects more efficiently and effectively. I am able to continue sequences while simultaneously giving the prospect a call from my company's app.


    Ayush S.

Must have for sales teams

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
I have mostly used Outreach to manage my sales teams and their output/performance in outbound prospecting. Clear, simple and effective
What do you dislike about the product?
The tool is too powerful, sometimes that makes it complex to use. There is a learning curve to it
What problems is the product solving and how is that benefiting you?
1) Outbound prospecting
2) Tracking
3) Email sequencing/ Click rates etc


    Adriana D.

Great for if your company does a lot of cold outreach

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
the ability for export to SFDC, ease of setting up with email
What do you dislike about the product?
its not very easy to monitor the admin side of things - users & api usage
What problems is the product solving and how is that benefiting you?
its allowing us to track emails sent to prospects and use email templates


    E-Learning

Great resource for keeping your contacts in check

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
The ability to tailor template emails to clients that are customizable with the use of variables helps me to stay in contact with my clients while not seeming like a marketing campaign.
What do you dislike about the product?
The integration with Gmail is pretty finicky. The connection seems to break from time to time and getting the two systems to like each other again can be challenging.
What problems is the product solving and how is that benefiting you?
Outreach keeps all my BI tools on the same page and helps me better understand how my clients are engaging with my corospondence so I can improve my engagement techniques.


    Ashley T.

Outreach for scaling new sales teams!!!

  • October 15, 2022
  • Review provided by G2

What do you like best about the product?
The platform is very user friendly and easy to teach to new team members...also the dashboards w/ campaign metrics and stats is awesome!
What do you dislike about the product?
I wish the templates were more personalized - not so salesy
What problems is the product solving and how is that benefiting you?
Hitting high sales targets while trying to hire and scale new SDRs and BDRs