Outreach Sales Execution Platform
OutreachReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
3,505 reviews
from
External reviews are not included in the AWS star rating for the product.
Amazing platform
What do you like best about the product?
Smart task prioritization, easy selection of localized or personal phone, SFDC integration saves time on logging, customized sequences for keeping track of nurturing
What do you dislike about the product?
The price of the platform is on the higher side of the scale
What problems is the product solving and how is that benefiting you?
I use outreach to easily follow up on all my accounts with actionable and prioritized tasks to make sure nothing slips through the cracks of my busy schedule.
Useful Tool
What do you like best about the product?
I like the ease of the UI. Creating templates, running sequences, and bulk composing is pretty straightforward. Some of the data reporting is also useful.
What do you dislike about the product?
I wish outreach would tell me the best time to reach a prospect AND have an auto function to send the email (or complete the task) during that time window.
What problems is the product solving and how is that benefiting you?
Bulk compose and sequencing are my most used features. This solves a lot of manual work and gives me more time to do other things.
If email deliverability is good this works great!
What do you like best about the product?
I love email templates and sending calendar availability.
What do you dislike about the product?
How difficult it is to import a list from salesforce or another source.
What problems is the product solving and how is that benefiting you?
none.
The best way to organize your work day.
What do you like best about the product?
Sequences, template emails, and tasks are my favorite features.
What do you dislike about the product?
Nothing really at all. I really like the service.
What problems is the product solving and how is that benefiting you?
Automated emails help with time management. My task view lays out my entire day so I don't really have to think at all.
Great tool for prospect new and existing Accounts
What do you like best about the product?
I like that the process is mostly automated which allows me to prospect more efficiently and get some time back in my day.
What do you dislike about the product?
I wish that it could find tune some of the small things as far as automatically updating contact information and allowing more sources to cross check the Contact information accuracy.
What problems is the product solving and how is that benefiting you?
Making our Prospecting more efficient and allowing us to reach more customers and therefore create more appointments and Sales Opportunities.
Some things are a bit confusing however I do think it is a valuable tool to have!
What do you like best about the product?
The convenience of Outreach as a supportive tool allows me to be more efficient at my job.
What do you dislike about the product?
Some things are confusing and hard to get the hang of. For instance sometimes it gives me the contact and sometimes I have to search for it. I would like it save the contact so that I don't have to search the same one every time.
What problems is the product solving and how is that benefiting you?
Sending bulk emails saving me time
Excellent Prospect Engagement Software
What do you like best about the product?
Outreach allows our reps to automate prospect engagement and log their actions in SFDC. The software has robust internal features that complement an Account Based Marketing strategy.
What do you dislike about the product?
Outreach's setup was cumbersome but that is more a result of the depth of the platform than genuine user-unfriendliness.
What problems is the product solving and how is that benefiting you?
Outreach is allowing our reps to have greater efficiency in sequence management and targeting specific processes. Automatically logging actions taken into SFDC grants the Business a better view of activities and spares sales reps time in their day.
prospecting outbound accounts and outbound outreach to potential customers
What do you like best about the product?
Outreach is the best for my task organization and prioritizing tasks that need to be done sooner are or are marked with high engagement from the prospect. I can track sequences and automate lots of outbounding.
What do you dislike about the product?
I think Outreach can be a bit tricky when it comes to reporting, I wish there was an easier way to sort (i.e through only phone numbers marked valid). I also have a hard time with prospects who work at several different companies as their profile meshes and only has room for one "company" assigned to their profile.
What problems is the product solving and how is that benefiting you?
Outreach is allowing me to automate a big chunk of my outreach through placing prospects into sequences (I start in Apollo and make lists then push them to Outreach for automatic emailing), it saves me time and helps me organize mass emailing.
Outreach is an excellent platform for outbound business development.
What do you like best about the product?
Outreach keeps BDRs focused and organized in their prospecting efforts. It allows our organization to create consistent messaging and put our best foot forward. As BD Director, it provides me with visibility around BDR activities.
What do you dislike about the product?
It is not super easy to analyze rep sequence performance. Would love more visibility around what is working so that we can maximize outcomes.
What problems is the product solving and how is that benefiting you?
Outreach solves for ensuring that a high volume of outbound activity is occurring on a daily basis, which benefits us in terms of reaching more prospects with quality messaging.
Clunky design with many bugs, but overall gets the job done
What do you like best about the product?
The best feature of Outreach is its close connection with Salesforce and its plugins that will directly add leads/contacts into Outreach from Salesforce quite easily (most of the time)
What do you dislike about the product?
The design is very clunky and often many features won't work without having to close Outreach and try the whole process again - assigned tasks disappear and are not immediately apparent - the layout of features is miserable. It's difficult to find a specific message or assign a contact/lead to a sequence if they have already been contacted by someone in the past. It's incredibly frustrating
What problems is the product solving and how is that benefiting you?
they are trying to solve mass email campaign issues and manage the communication to prospects, but this hasn't yielded very good results for me personally - the clunkiness of the program and the sequences with auto-generate GDPR/CCA lingo gives away to prospects that this is an automated email service
showing 511 - 520