Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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OutReach the true MVP!
What do you like best about the product?
Love seeing prospects open or not open my emails; gives me an insight for my follow up. Thank you!
What do you dislike about the product?
The only minor thing is to many notifications but they do keep you up to date its kind of a doube edge sword. Maybe send one solid update every 2 hours rather then individual?
What problems is the product solving and how is that benefiting you?
Prospects engagement with my emails, Follow up is the biggest thing for me and this product is the missing piece for sales teams.
Updated
What do you like best about the product?
Sequences work well. Data is great for team and individual performance.
What do you dislike about the product?
The new color scheme is tough to see the task differences.
What problems is the product solving and how is that benefiting you?
Helps with general mass outreach and organization
Sales Enablement - SDRs
What do you like best about the product?
Most helpful aspect of Outreach is automating the SDRs workflow with pre-built out templates and sequences. Pretty much just need your SDRs/BDRs to follow the steps and practice to get initial conversations.
What do you dislike about the product?
Working as a admin for Outreach, I do encounter a number of different technical difficulties that come with the platform each week. Sometimes the dialer doesn't work and it can be a lot of information for new hires to look at.
What problems is the product solving and how is that benefiting you?
It is helping our SDRs (and some AEs/AMs) stay consistent with their outbound processes and execute every step of their workflow.
Outreach Experience
What do you like best about the product?
User-friendly interface and easy to navigate around. You can easily maintain and update the email sequence that you want to update with ease.
What do you dislike about the product?
I have not encountered anything to my dislike.
What problems is the product solving and how is that benefiting you?
Creating email sequence and email campaign. Due to its smooth process of automation, I can efficiently and effectively do my tasks.
All custom facing teams need this
What do you like best about the product?
Scheduling, standardization, efficiency, auto follow up. Outreach keeps me not only ony track but AHEAD by automating the most redundant communications ie. follow up and scheduling.
What do you dislike about the product?
Nothing - one of my favorite softwares. I have had such a great experience using the solution in my customer facing role and look forward to expanding our use across teams.
What problems is the product solving and how is that benefiting you?
time management, efficiency, timely follow up, getting meetings booked with people that are hard to track down, open and click insights are also great metrics to see
Outreach Seamlessly Streamlines the Sales Outreach Process
What do you like best about the product?
I like being able to sequence prospects the best. Having all of the contacts I am reaching out to in one place and being able to put them into a preset number of calls, automated email, and manual email saves heaps of time. It also allows for a repeatable, proven process. With these insights, you can hone what is working and scrap what is not. For example, you can see how many times a prospect interacts with an email you've sent, if someone "opts out" of communication, response rates at different stages, and more. This is huge, especially for teams that are dealing with high volume. Having Outreach sync with Salesforce and Gmail makes the process fluid and trackable as well.
What do you dislike about the product?
A delta would be the tasks tab. It would be great if it could customize your tasks more by time zone or highest likelihood of answering. There's not much to dislike though!
What problems is the product solving and how is that benefiting you?
Outreach is solving the problem of manually tracking your touches to prospects/clients. Without Outreach, I would have to keep a spreadsheet or document per client of where they are at in the sales cycle, what engagement we've previously had, and I would have to manually create my workflows.
Great platform for prospecting and reaching out to your target audience
What do you like best about the product?
It's super easy to find your prospects, manage your pipeline, run them through different messaging sequences, follow up, and otherwise qualify or disqualify them.
What do you dislike about the product?
You can't have an account-based pipeline where you put your accounts on different stages based on whether they are interested or not.
The reporting is pretty limited, and you need to get multiple exports from the system and mash them together before you can get what you need (probably!).
The reporting is pretty limited, and you need to get multiple exports from the system and mash them together before you can get what you need (probably!).
What problems is the product solving and how is that benefiting you?
Outreach helps me automate my "outreach" to prospects in a way that accommodates emails, calls, and other tasks such as LI outreach. After getting a positive response from a prospect, I can also manage my pipeline.
Great tool for SDR outreach!
What do you like best about the product?
no major updates for us since the last time - Kia is great and replaced Gong for some users
What do you dislike about the product?
personalized touch - they lack peronalization
What problems is the product solving and how is that benefiting you?
Outreach serves us as our main outbound tool for the SDR team. Having the ability to managed tasks including linkedin, calls, emails all in one easy to use platform is key for us and outreach solves this issue. We benefit from having all these tasks in one platform to view.
The best tool to manage the sales cadence.
What do you like best about the product?
User experience.
Capability to set up effective sales sequences.
Email tracking.
In-built phone.
Integration with LinkedIn.
News feed.
Capability to set up effective sales sequences.
Email tracking.
In-built phone.
Integration with LinkedIn.
News feed.
What do you dislike about the product?
The price of the tool is a little high compared to others.
What problems is the product solving and how is that benefiting you?
Running sales sequences without any hassle.
Practice the entire sale engagement under a single roof.
Practice the entire sale engagement under a single roof.
As Sales Ops, this gives you lots of insights
What do you like best about the product?
One of the best and reliable tools out there when it comes to sales engagement with many interesting and simple to use integrations and many ways to use it.
What do you dislike about the product?
It took over a year so our CSM start talking to us proactively, we also needed to purchase extra services to further understand how to operate the system entirely and it's best practices.
What problems is the product solving and how is that benefiting you?
It's helping us understand how far we can go engaging with different ICP and Persona.
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