Outreach Sales Execution Platform
OutreachReviews from AWS customer
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Must have for sales teams
What do you like best about the product?
I have mostly used Outreach to manage my sales teams and their output/performance in outbound prospecting. Clear, simple and effective
What do you dislike about the product?
The tool is too powerful, sometimes that makes it complex to use. There is a learning curve to it
What problems is the product solving and how is that benefiting you?
1) Outbound prospecting
2) Tracking
3) Email sequencing/ Click rates etc
2) Tracking
3) Email sequencing/ Click rates etc
Great for if your company does a lot of cold outreach
What do you like best about the product?
the ability for export to SFDC, ease of setting up with email
What do you dislike about the product?
its not very easy to monitor the admin side of things - users & api usage
What problems is the product solving and how is that benefiting you?
its allowing us to track emails sent to prospects and use email templates
Great resource for keeping your contacts in check
What do you like best about the product?
The ability to tailor template emails to clients that are customizable with the use of variables helps me to stay in contact with my clients while not seeming like a marketing campaign.
What do you dislike about the product?
The integration with Gmail is pretty finicky. The connection seems to break from time to time and getting the two systems to like each other again can be challenging.
What problems is the product solving and how is that benefiting you?
Outreach keeps all my BI tools on the same page and helps me better understand how my clients are engaging with my corospondence so I can improve my engagement techniques.
Outreach for scaling new sales teams!!!
What do you like best about the product?
The platform is very user friendly and easy to teach to new team members...also the dashboards w/ campaign metrics and stats is awesome!
What do you dislike about the product?
I wish the templates were more personalized - not so salesy
What problems is the product solving and how is that benefiting you?
Hitting high sales targets while trying to hire and scale new SDRs and BDRs
OutReach the true MVP!
What do you like best about the product?
Love seeing prospects open or not open my emails; gives me an insight for my follow up. Thank you!
What do you dislike about the product?
The only minor thing is to many notifications but they do keep you up to date its kind of a doube edge sword. Maybe send one solid update every 2 hours rather then individual?
What problems is the product solving and how is that benefiting you?
Prospects engagement with my emails, Follow up is the biggest thing for me and this product is the missing piece for sales teams.
Updated
What do you like best about the product?
Sequences work well. Data is great for team and individual performance.
What do you dislike about the product?
The new color scheme is tough to see the task differences.
What problems is the product solving and how is that benefiting you?
Helps with general mass outreach and organization
Sales Enablement - SDRs
What do you like best about the product?
Most helpful aspect of Outreach is automating the SDRs workflow with pre-built out templates and sequences. Pretty much just need your SDRs/BDRs to follow the steps and practice to get initial conversations.
What do you dislike about the product?
Working as a admin for Outreach, I do encounter a number of different technical difficulties that come with the platform each week. Sometimes the dialer doesn't work and it can be a lot of information for new hires to look at.
What problems is the product solving and how is that benefiting you?
It is helping our SDRs (and some AEs/AMs) stay consistent with their outbound processes and execute every step of their workflow.
Outreach Experience
What do you like best about the product?
User-friendly interface and easy to navigate around. You can easily maintain and update the email sequence that you want to update with ease.
What do you dislike about the product?
I have not encountered anything to my dislike.
What problems is the product solving and how is that benefiting you?
Creating email sequence and email campaign. Due to its smooth process of automation, I can efficiently and effectively do my tasks.
All custom facing teams need this
What do you like best about the product?
Scheduling, standardization, efficiency, auto follow up. Outreach keeps me not only ony track but AHEAD by automating the most redundant communications ie. follow up and scheduling.
What do you dislike about the product?
Nothing - one of my favorite softwares. I have had such a great experience using the solution in my customer facing role and look forward to expanding our use across teams.
What problems is the product solving and how is that benefiting you?
time management, efficiency, timely follow up, getting meetings booked with people that are hard to track down, open and click insights are also great metrics to see
Outreach Seamlessly Streamlines the Sales Outreach Process
What do you like best about the product?
I like being able to sequence prospects the best. Having all of the contacts I am reaching out to in one place and being able to put them into a preset number of calls, automated email, and manual email saves heaps of time. It also allows for a repeatable, proven process. With these insights, you can hone what is working and scrap what is not. For example, you can see how many times a prospect interacts with an email you've sent, if someone "opts out" of communication, response rates at different stages, and more. This is huge, especially for teams that are dealing with high volume. Having Outreach sync with Salesforce and Gmail makes the process fluid and trackable as well.
What do you dislike about the product?
A delta would be the tasks tab. It would be great if it could customize your tasks more by time zone or highest likelihood of answering. There's not much to dislike though!
What problems is the product solving and how is that benefiting you?
Outreach is solving the problem of manually tracking your touches to prospects/clients. Without Outreach, I would have to keep a spreadsheet or document per client of where they are at in the sales cycle, what engagement we've previously had, and I would have to manually create my workflows.
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