Outreach Sales Execution Platform
OutreachExternal reviews
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Great for staying connected
What do you like best about the product?
I like being able to insert available times to meet directly into my emails!
What do you dislike about the product?
I wish it were easier to set up and use templates -- it's fine how it is, but sometimes I have to do a lot of clicking around because it isn't super intuitive.
What problems is the product solving and how is that benefiting you?
Outreach helps me and my team with tracking email conversations
Best prospecting & account management tool I have ever used. Period.
What do you like best about the product?
The interface is easy to use, and there isn't any fluff. Sequences, account management, and success plans give you the best tools to convert deals.
What do you dislike about the product?
The Success Plans could be easier to use. Could be easier to attach prospects to them, and I wish you could send an actually email from them.
What problems is the product solving and how is that benefiting you?
Conversion. It helps me track all my deals in a super organized manner.
Horrible support
What do you like best about the product?
Our team is able to automate email sequences.
Is it better than the other tools in the space? I don't know.
Is it better than the other tools in the space? I don't know.
What do you dislike about the product?
What has triggered writing this review is that we have been having issues with emails not being sent (BDR team of 4 not being able to send emails) for several weeks.
The Outreach support team has been largely unresponsive or replying with generic FAQ style junk that has not been helpful.
Also, based on what our account rep has told us, there is no option to generate a weekly or monthly report via email.
As a leader, I need to log into the tool to see a report.
The Outreach support team has been largely unresponsive or replying with generic FAQ style junk that has not been helpful.
Also, based on what our account rep has told us, there is no option to generate a weekly or monthly report via email.
As a leader, I need to log into the tool to see a report.
What problems is the product solving and how is that benefiting you?
Sending higher volume of emails.
Get tool for sales engagement
What do you like best about the product?
easy to use, sequences within Outreach allow me to keep track of prospects I am currently reaching out to. Outreach tells you when the last time a prospect was reached out to and does not allow you to add the prospect if it is in another sequence which eliminates over reaching out to the prospect. I use Outreach everyday!
What do you dislike about the product?
There is nothing in particular that I do not like about Outreach. The only thing the tool lacks is I wish that on top of letting you know when a prospect opens the email, how long they spent on looking at it. I also wish I could upload prospects right from Sales Navigator.
What problems is the product solving and how is that benefiting you?
engaging with prospects and keeping them in an organized sequence. This allows me to reach out to multiple prospects at an account and add tasks to prospects that I need to be reminded of.
Best Marketing Campaign tool!!!
What do you like best about the product?
Indeed, Outreach is a sales engagement tool that works to engage leads and prospects across a broad set of interactions, with support to make your staff more efficient and effective. Think of it as a next-gen CRM and enterprise communication tool. Its functionality and usability are far superior to similar tools like SalesLoft, and in terms of price, it is highly competitive with other similar tools.
What do you dislike about the product?
For me, Doesn’t integrate with Google Sheets, also sometimes uploading a large number of data of prospects for the campaign, and outreach doesn't respond quickly.
What problems is the product solving and how is that benefiting you?
Outreach is helping me and my team to efficiently maintain customer relationship management, also, sales cadence for effective lead management.Detailed email analytics for efficient campaign management
Outreach your prospects with ease
What do you like best about the product?
It's very user friendly in-terms of interface and monitoring all your outreach like email , sequences, calls, e-mail sentiment, meetings etc under the dashboard.
What do you dislike about the product?
Not much, but whenever I try to import contacts from Salesforce I use to get some error in completing it , integration could be seamless and that could've been better
What problems is the product solving and how is that benefiting you?
Meeting management and sequencing and i like the analytics and metrics part the most. It obviously reduces my time that invested in reaching out my prospect, i can see results
Best Sales Engagement Platform
What do you like best about the product?
Automatic Tasks - It is one of the great addition to outreach, it helps to complete high-priority tasks.
What do you dislike about the product?
Everything is good, didn't find any downside to using outreach
What problems is the product solving and how is that benefiting you?
It helps to enable automatic workflow of sending mails through the sequence, all the metrics around and a deep dive of email sent and prospects overview.
Outreach is great
What do you like best about the product?
Outreach has dramatically aided me by allowing me to review news and information about prospective clients. By tailoring my communications to potential buyers, I have maximized their impact.
What do you dislike about the product?
Sometimes it's slow, and you have to restart Chrome or your computer every other day.
What problems is the product solving and how is that benefiting you?
The majority of the challenges Outreach solves involve expanding its reach. Organizing comparable chores into bulk operations would be far more difficult without this capability. They would be unable to customize and enhance the relevance of their messaging as a result.
Nice Email automation Tool for prospecting!
What do you like best about the product?
It can easily integrate with our SalesForce CRM, so we can keep a track of the activities the Business Development Rep performs in outreach
What do you dislike about the product?
It's is not the most intuitive tool to start working on, but it's not the hardest.
What problems is the product solving and how is that benefiting you?
It's helping the company put in place email marketing campaigns within a 1 business day before it took us forever to do that.
Recommendations to others considering the product:
It's a great tool for marketers, who want to track your mailing campaigns, results, events ROI
The best email marketing software in the world!
What do you like best about the product?
User experience, convenience, results, easiness and functionalities, accurate metrics and ability to track your results in a fantastic way. Works as a CRM as well!!
What do you dislike about the product?
It is quite expensive and it cannot connect Linkedin with it
What problems is the product solving and how is that benefiting you?
Cold email marketing, follow-ups, contacts management,
Recommendations to others considering the product:
Its a bit on the expensive side, but its quality is unique.
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